There were flies all around the fruit that’s sitting out… it also smells kinda bad when you first walk in and everything looks dirty.. none of the fruit looks fresh.. the scoopers were soaking in dirty water. You can tell that the people who work there really don’t care. I would never go back to this location.
Atmosphere: 1
Food: 1
Service: 1
D Coles
Poor customer service, the female didn’t even acknowledge me for over 10 mins standing at the counter, pb swizzle was trash, no fruit on top. I wouldn’t recommend this place. Go to Rocky River. They need to close this location. Third time poor service.
Atmosphere: 1
Food: 1
Service: 1
Sunita D
While driving on 71 South, we took a refreshing break at this spot for two smoothies. The store manager himself suggested some exciting new flavors and guided us on applicable discounts. He quickly prepared our smoothies (High protein mango/pineapple and vegan mocha) while we refreshed in a cleanly maintained washroom. I highly recommend this place for anyone seeking a healthy, uplifting boost packed with nutrients to fuel your journey.
Atmosphere: 5
Food: 4
Service: 5
Isiah Parker
Ok I like smoothie but this was not veyr good. I went a smoothie king on tuesdays 4/22. I order a metabolism boost ginger and a kid young gave me drink. I think he was nice guy my drink was good. He was not at fault. The items in smoothie have been old but still taste good. Thank you for your experience I will be returning. I love you. This funny picture remind me of your service ROFL.
Atmosphere: 5
Food: 4
Service: 5
Hayden Wolf
Great service! Looooved coming here! New customer. So good. So So good.
Atmosphere: 5
Food: 5
Service: 5
Ryan Albrecht
Ordered the Angel Food. Very good. The staff is always very friendly when I go on Tuesdays nights. Thanks!
Atmosphere: 5
Food: 5
Service: 5
Jack Burton
Amazing experience every time I come here....staff is amazing and friendly great place to get energized when feeling fatigued 😀
Atmosphere: 5
Food: 5
Service: 5
Savannah Deberry
If I could give this place 0 stars I would! Absolutely so damn rude an unprofessional. The kids in there need to learn manners when it comes to customers. Especially on Tuesdays at night. Waste my money everytime I come in. A the manager so called so damn rude a refuse’s to do anything about it. Never getting my business again.
Ty Davis
Typically I go to this location, came today 3/24/25 at around 6:50 pm. Walked in and immediately the girl shouts “your order isn’t ready”. Of course I’m confused because I wasnt welcomed with a “hello” or “welcome in”. She mentioned that she thought I was working for Uber before even asking me anything just shouts that when a customer walks in the door. Very rude and unprofessional, being a frequent customer this will be my last time. I would like to speak with a manager and I will be swinging this over to corporate. Just lost a customer. Please email me so we can discuss. Thank you
Atmosphere: 1
Food: 4
Service: 1
BMX Hub
Absolutely horrid wait time for just a single açaí bowl. There is no reason for a 1 person close even during the slow season. Embarrassing from smoothie king you guys should be ashamed. Treat your workers better, there should be no reason for 1 employee to be running the store.
Smoothie King Middleburg HEIGHTS, 6844 Pearl Road, is the BEST!
Atmosphere: 5
Food: 5
Service: 5
Cleveland Born
2024 I don’t have much expectations when it comes to getting five star customer service so I expect the bare minimal. Sadly I wasn’t greeted no hello no how can I help you smh. I ordered my drink which was based with protein the gentleman made my drink and still had enough leftover to make a whole another medium drink so I didn’t get the amount of protein that was read on the menu lol
if I do end up visiting again I’m gonna be stern on what I want and what I expect from my $11 drink!
Atmosphere: 1
Service: 1
Christian Riccardi
Overpriced. Takes forever even when there is nobody ahead of me in line. Smoothies/bowls half melted when I receive my order. Also awkward interactions with employees. Flirtatious behavior between employees which causes an uncomfortable environment for the customer.
Recipes are good but speed and customer relations needs drastically improved.
There were flies all around the fruit that’s sitting out… it also smells kinda bad when you first walk in and everything looks dirty.. none of the fruit looks fresh.. the scoopers were soaking in dirty water. You can tell that the people who work there really don’t care. I would never go back to this location.
Atmosphere: 1
Food: 1
Service: 1
Poor customer service, the female didn’t even acknowledge me for over 10 mins standing at the counter, pb swizzle was trash, no fruit on top. I wouldn’t recommend this place. Go to Rocky River. They need to close this location. Third time poor service.
Atmosphere: 1
Food: 1
Service: 1
While driving on 71 South, we took a refreshing break at this spot for two smoothies. The store manager himself suggested some exciting new flavors and guided us on applicable discounts. He quickly prepared our smoothies (High protein mango/pineapple and vegan mocha) while we refreshed in a cleanly maintained washroom. I highly recommend this place for anyone seeking a healthy, uplifting boost packed with nutrients to fuel your journey.
Atmosphere: 5
Food: 4
Service: 5
Ok I like smoothie but this was not veyr good. I went a smoothie king on tuesdays 4/22. I order a metabolism boost ginger and a kid young gave me drink. I think he was nice guy my drink was good. He was not at fault. The items in smoothie have been old but still taste good. Thank you for your experience I will be returning. I love you. This funny picture remind me of your service ROFL.
Atmosphere: 5
Food: 4
Service: 5
Great service! Looooved coming here! New customer. So good. So So good.
Atmosphere: 5
Food: 5
Service: 5
Ordered the Angel Food. Very good. The staff is always very friendly when I go on Tuesdays nights. Thanks!
Atmosphere: 5
Food: 5
Service: 5
Amazing experience every time I come here....staff is amazing and friendly great place to get energized when feeling fatigued 😀
Atmosphere: 5
Food: 5
Service: 5
If I could give this place 0 stars I would! Absolutely so damn rude an unprofessional. The kids in there need to learn manners when it comes to customers. Especially on Tuesdays at night. Waste my money everytime I come in. A the manager so called so damn rude a refuse’s to do anything about it. Never getting my business again.
Typically I go to this location, came today 3/24/25 at around 6:50 pm. Walked in and immediately the girl shouts “your order isn’t ready”. Of course I’m confused because I wasnt welcomed with a “hello” or “welcome in”. She mentioned that she thought I was working for Uber before even asking me anything just shouts that when a customer walks in the door. Very rude and unprofessional, being a frequent customer this will be my last time. I would like to speak with a manager and I will be swinging this over to corporate. Just lost a customer. Please email me so we can discuss. Thank you
Atmosphere: 1
Food: 4
Service: 1
Absolutely horrid wait time for just a single açaí bowl. There is no reason for a 1 person close even during the slow season. Embarrassing from smoothie king you guys should be ashamed. Treat your workers better, there should be no reason for 1 employee to be running the store.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
genuinely so slow
probably the rudest staff i ever encountered!
Atmosphere: 1
Food: 1
Service: 1
Smoothie King Middleburg HEIGHTS, 6844 Pearl Road, is the BEST!
Atmosphere: 5
Food: 5
Service: 5
2024 I don’t have much expectations when it comes to getting five star customer service so I expect the bare minimal. Sadly I wasn’t greeted no hello no how can I help you smh. I ordered my drink which was based with protein the gentleman made my drink and still had enough leftover to make a whole another medium drink so I didn’t get the amount of protein that was read on the menu lol
if I do end up visiting again I’m gonna be stern on what I want and what I expect from my $11 drink!
Atmosphere: 1
Service: 1
Overpriced. Takes forever even when there is nobody ahead of me in line. Smoothies/bowls half melted when I receive my order. Also awkward interactions with employees. Flirtatious behavior between employees which causes an uncomfortable environment for the customer.
Recipes are good but speed and customer relations needs drastically improved.
Atmosphere: 1
Food: 3
Service: 1
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