The Original Steaks and Hoagies- Middleburg Heights

7214 Pearl Rd, Middleburg Heights
(330) 907-3789

Recent Reviews

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Tyler Dunlap

They forgot part of my moms order and when she called back in the manager got disrespectful with her I have video proof and then kept talking bavk for about 30 minutes he’s lucky it’s a 15 minute drive my dad wanted to smack him for that he kept disrespecting her got mad when she asked how he was gunna fix the fact they missed a whole cheesesteak and still charged us for it never eating again which sucks food was decent but that guy made it where if I go back ima be flipping out on him

Atmosphere: 1

Food: 3

Service: 1

Jesse Osadciw

Wrong item and food tampering. Refused to fix order. WARNING TO ALL CONSUMERS DO NOT ORDER ON UBER EATS!!!!!! DANGEROUS COMPANY. As a disabled veteran integrity is vital when ordering from a company. This company doesn't hold up to their standards and doesn't fix customers orders. Updated-11-14-24 spoke with a manager they corrected the order the following day. This still doesn't fix the original issue of food tampering which is the direct result of uber eats.

Atmosphere: 5

Food: 5

Service: 5

Joe

Very clean. Workers were attentive. Even though they were slammed and working on orders, they acknowledged me when I came in and let me know. It’s gonna be a minute before I could place your order just because they were backed up, which is totally understandable. Food was OK. I thought it could’ve been a little bit more flavor. It didn’t really do anything to jump out for me. The chicken tenders and fries were actually really quite good which is kind of surprising for a cheesesteak place prices weren’t bad about $10 for a large sandwich. I’d give him a shot again.

Kid-friendliness: Decent options and even the small sandwiches were kid friendly.

Atmosphere: 4

Food: 3

Service: 5

Recommended dishes: Kids Chicken Tenders

John Bishop

Everything was exceptional and authentic

Atmosphere: 5

Food: 5

Service: 5

Matt D

I stopped in yesterday and was pleasantly surprised that they were running a special for large chesesteaks for $7. I ordered mine with cheese whiz, peppers, mushrooms, and onions. It was hot, fresh, and delicious. I've been to a lot of local places for cheesesteaks, and this place is the best by far.

Atmosphere: 4

Food: 5

Service: 4

Stephanie McFearin

Great service and the cheesesteak and the Nashville hot sandwich were fresh! Highly recommend at this location!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: The Ultimate

Rich Ermacora

Food was bland wasn't asked about sides . Menu board not functioning properly. Didn't get what I ordered. All around bad experience. Go to mr. Hero or Charley's instead.

Atmosphere: 1

Food: 2

Service: 1

Sarah Pinson

Was excited to try this place. Went to place an order online it said BOGO buy one large cheesesteak get one free with purchase of a 20oz Pepsi. I ordered 2 cheesesteaks, a 20oz Pepsi, and fry. No discount. The total was $34 This is FALSE ADVERTISING. So I called trying to get help and got “ yeah a guy just came in with that same issue. The manager isn’t here to help me with that.” and no other assistance. This is how they treat new customers??? Ehhh I wouldn’t recommend wasting your time with this place.

Atmosphere: 1

Food: 1

Service: 1

Dario Gomez

So good

Atmosphere: 5

Food: 5

Service: 5

Richard Davis

Great food

Atmosphere: 5

Food: 5

Service: 5

Kevin King

Walk in order for a chicken Philly. The service was fast enough. The sandwich was delicious. I'll be back soon.

Atmosphere: 5

Food: 5

Service: 5

delreese zoya

Food was very sandwich was very soggy no flavor. French fries were very soggy. They I was told they would be crispy. Will not be going back. and a little expensive as everything is though

Atmosphere: 5

Food: 2

Service: 5

Michael P

Store is nice, and the workers are pleasant.

I got a basic cheesesteak to try it out, and was underwhelming. Incredibly bland.

Atmosphere: 5

Food: 3

Service: 5

Chad Dugan

Didn't feel like dining in tonight but got takeout from here. First let me say that the pictures on the website aren't really accurate... that being said I was 100% satisfied and the flavor on my cheesesteak was great. I got the spicy, with 3 cheeses, mushrooms, onions, sweet and hot peppers... would definitely get again. It is way better than it looks in the picture.
Also got the tots (loaded) and fried pickes... the loaded tots may have been my favorite part as they were amazing and different. Pickles were also very good!
Staff was also super friendly.
I'll visit here anytime I'm in town for work.

Food: 5

Service: 5

Hippy D

The Ultimate is a must try!

Atmosphere: 5

Food: 5

Service: 5

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The Original Steaks and Hoagies- Middleburg Heights

7214 Pearl Rd, Middleburg Heights, OH 44130
(330) 907-3789