Cracker Barrel Old Country Store

3280 Towne Blvd, Middletown
(513) 727-4727

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The food quality was decent, but the service today was sub-par. They neglected to include the two sides ordered with my wife's meal. When we were finally asked how everything was, we were nearly finished with our meal. The server apologized but then proceeded to deflect blame by telling us how busy she was. She also neglected to serve us our bread & biscuits.

Oh well. We may allow them to prove this experience was a fluke by visiting again.
Food was ready when I arrived. It was packed well. Was a good temperature when I got home, tasted great! Only problem was the biscuits were dry (as biscuits usually are) and I didn't receive my strawberry jam that I requested, it wasn't even mentioned on the sales receipt.
We have not been to a Cracker Barrel in years and stopped in our long 8 hour car ride. We had the pleasure of being served by Rachel. She was so kind and cheerful. She offered up suggestions and quickly got drinks and our appetizer in. We never had to ask for a refill or anything as she was on top of it all. She flowed through the dining room so naturally. We loved the cheese bites and the chicken and dumplings! Everything was hot and delicious.

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Cracker Barrel Old Country Store

3280 Towne Blvd, Middletown, OH 45044
(513) 727-4727