I have been going in there at least once a week lately and everyone has been friendly and very nice. I love the food. It’s very tasty and just great.
Atmosphere: 5
Food: 5
Service: 5
Camogirl Stiffler
Loved the new potatoes as a side. They have bacon , queso and sour cream on them. They can omit toppings but wont add but thats okay. They are Delicious as is ! I always get the chicken bowl . Always a good choice. The staff are friendly and the place is always clean. Good food for a good price.
Atmosphere: 5
Food: 5
Service: 5
Debora Hollingsworth
The store location in Franklin is great. I always go there instead of Lebanon. They provide better service and a much better product. They are always very pleasant and attentive to the customer.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bowl
Andrew Petry
Placed an order for pickup at 7:15 and it took just under an hour for them to prepare my order of two bowls. Even when asking about my order, it still took an additional 20 minutes after this to receive my order. 1 hour to make two bowls is a little crazy…
Atmosphere: 1
Food: 3
Service: 1
austin carmichael
Aiden did an amazing job. Happy new years.
Atmosphere: 5
Food: 5
Service: 5
Rian Jefferson
greatest quesadillas ever cleanest hothead i ever saw, wonderful staff!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla
Brad M
I wish you would go back to were the steak was cut into pieces instead of how the steak is cooked and cut now and also when the steak was marinated in the spicy sauce instead of putting the sauce on top of it. There is no flavor to the steak you’re currently using.
Atmosphere: 4
Food: 4
Service: 4
Jessica Estep
I absolutely love this location. They always get my order correct and make sure to introduce new items to my kiddos and I. Last night I came in with my kiddos for dinner and the manager and worker there were outstanding and very friendly. I would definitely recommend this place. On top of everything its always clean unlike some other locations. I will always come to Middletown 😁
Atmosphere: 5
Food: 5
Service: 5
Emily L
Mario and the other girl working tonight were extremely rude barely putting any portions for what was asked for then charging double because I asked for a little more because normally I get more than a pinch of cheese on my bowl. If you don’t like your job get another job instead of taking it out on paying customers. Normally I go to this location and my bowls are a little over $20 but they overcharged for everything I asked for as if it comes out of their check and my bowls were $32. Just straight up rude and disappointing.
Would have been 5 stars but they didn't have brown rice ready for the day at time of our visit.
Atmosphere: 5
Food: 4
Service: 5
Cole Genslinger
I have a Tasty Equity stock holders card. It's a 10% off card for Hot Head and Rapid Fired. I am fully aware that this card applies to participating locations and locations have the right to say they are not participating.
Recently, I was told that this location, Middletown, would not honor my card. Which is completely fine! I'm not mad
I would just like to bring to light what I believe to be simply bad business. I usually buy 2 entrées and some extras, and instead of letting me save a little $2.00 to $4.00 off with my card, you would rather me go to a different location and lose the +$20.00 sale all together... I'm no business major but it seems like losing a +$20.00 sale over a 10% discount is dumb.
No issues on my end though! Just wanted to share.
Margaret Thall
The manager is friendly and remembers us when we come in once a week. The newer employees seem to trip over themselves s bit though.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Taco, Sweet Habanero
Brian
Great place to eat. Service and food are really good
Atmosphere: 5
Food: 5
Service: 5
Jamie Hamilton
I ordered pick up and my order was ready at the time stated and it was correct. Hot Heads burrito bowls are killing Chiptole
I have been going in there at least once a week lately and everyone has been friendly and very nice. I love the food. It’s very tasty and just great.
Atmosphere: 5
Food: 5
Service: 5
Loved the new potatoes as a side. They have bacon , queso and sour cream on them. They can omit toppings but wont add but thats okay. They are Delicious as is ! I always get the chicken bowl . Always a good choice. The staff are friendly and the place is always clean. Good food for a good price.
Atmosphere: 5
Food: 5
Service: 5
The store location in Franklin is great. I always go there instead of Lebanon. They provide better service and a much better product. They are always very pleasant and attentive to the customer.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bowl
Placed an order for pickup at 7:15 and it took just under an hour for them to prepare my order of two bowls. Even when asking about my order, it still took an additional 20 minutes after this to receive my order. 1 hour to make two bowls is a little crazy…
Atmosphere: 1
Food: 3
Service: 1
Aiden did an amazing job. Happy new years.
Atmosphere: 5
Food: 5
Service: 5
greatest quesadillas ever cleanest hothead i ever saw, wonderful staff!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla
I wish you would go back to were the steak was cut into pieces instead of how the steak is cooked and cut now and also when the steak was marinated in the spicy sauce instead of putting the sauce on top of it. There is no flavor to the steak you’re currently using.
Atmosphere: 4
Food: 4
Service: 4
I absolutely love this location. They always get my order correct and make sure to introduce new items to my kiddos and I. Last night I came in with my kiddos for dinner and the manager and worker there were outstanding and very friendly. I would definitely recommend this place. On top of everything its always clean unlike some other locations. I will always come to Middletown 😁
Atmosphere: 5
Food: 5
Service: 5
Mario and the other girl working tonight were extremely rude barely putting any portions for what was asked for then charging double because I asked for a little more because normally I get more than a pinch of cheese on my bowl. If you don’t like your job get another job instead of taking it out on paying customers. Normally I go to this location and my bowls are a little over $20 but they overcharged for everything I asked for as if it comes out of their check and my bowls were $32. Just straight up rude and disappointing.
Atmosphere: 4
Food: 2
Service: 1
Great food quality and service.
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
Would have been 5 stars but they didn't have brown rice ready for the day at time of our visit.
Atmosphere: 5
Food: 4
Service: 5
I have a Tasty Equity stock holders card. It's a 10% off card for Hot Head and Rapid Fired. I am fully aware that this card applies to participating locations and locations have the right to say they are not participating. Recently, I was told that this location, Middletown, would not honor my card. Which is completely fine! I'm not mad I would just like to bring to light what I believe to be simply bad business. I usually buy 2 entrées and some extras, and instead of letting me save a little $2.00 to $4.00 off with my card, you would rather me go to a different location and lose the +$20.00 sale all together... I'm no business major but it seems like losing a +$20.00 sale over a 10% discount is dumb. No issues on my end though! Just wanted to share.
The manager is friendly and remembers us when we come in once a week. The newer employees seem to trip over themselves s bit though.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Taco, Sweet Habanero
Great place to eat. Service and food are really good
Atmosphere: 5
Food: 5
Service: 5
I ordered pick up and my order was ready at the time stated and it was correct. Hot Heads burrito bowls are killing Chiptole
Food: 5
Service: 5
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