Jersey Mike's Subs
3451 S Dixie Hwy, Middletown
(513) 318-1208
Recent Reviews
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Food is great, holds up to the Jersey Mike’s standard, but customer service is lacking. Very rude, very impatient. If the job is so miserable, there are plenty of people who would love to have a job to pay bills.
Living locally, I'm extremely hesitant to eat out. I'm also extremely focused on employee behavior/interaction as food (mine and others) is being prepared. This entire staff worked as a team should. Everyone's focus was completing the task they were presented with, in a professional, customer friendly manner. The end product, the food, would make any owner PROUD!
This store had amazing energy, the second I walked in they all greeted me. They ask about your day, how you are, they are truly involved and explained everything as it was my first time at Jersey Mikes, you really feel motivated to return based off the staff alone! It’s a refreshing thing to see lovely, involved staff!! I hope these staff members from 6/24 around 11:30 am get their recognition truly wish I got their names to specifically point them out!
Exceeds expectations. Big sandwiches
Came in and got a 56, delicious as always, Love the consistency across different shops, but there was a younger girl crying, hope she's alright, but loving having a JM in Middletown!
More often than not I don't leave reviews, Mostly because I don't think it's worth my time, But I came in the other day (March 27 2025) and the People in the front gave some of the best customer service I've had in a very long time, They were quick and efficient, The place was clean and the food was good, What else could you want.
Very clean, customer service is superb! Highly recommend.
This was my first time at this location and I will make it a regular in my rotation now. I was greeted when I entered and then updated on my order status. The sandwich was perfection! It was made exactly how I ordered and was the best Italian sandwich I've had in a very long time! 💯
NEVER BEEN TO A JERSEY MIKES SO 2 WEEKS AGO I TRIED IT AND THE STAFF WAS FRIENDLY HELPFUL AND SWEET RECOMMENDED A SANDWICH AND SINCE THEN IVE BEEN BACK 3 TIMES AND EACH TIME IS BETTER THAN THE TIME BEFORE LOVE THIS PLACE HIGHLY RECOMMEND AND SAY HI TO KIM WHEN U GET
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Original Italian
I love going here. Everyone has a great attitude. The food is great! If you are dieting, they will put it in a bowl. They treat me like I want to be treated, and I give the same in return. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We stopped in for the first time to try out Jersey Mike's. This is a new location so the place was nice, and the staff was also very friendly. We ordered large chicken Phillys which were pretty tasty, but for $18 a sub, there was not enough meat, it was mostly bread and toppings. On the way out, they asked us how our first visit was, I mentioned that the sandwiches were good, but too light in the meat dept. The response I got was "okay we'll mention that to corporate". A much better response to a new customer would have been - Sorry we didn't meet your expectations, here's a coupon, or give us your info and we'll make your sandwich right the next time... JM isn't bad at all, but considering the quality of subs/sandwiches other shops like Angry Chicken just down the road are producing, Jersey Mike's is a hard sell. At the end of the day, there are better options out there.
Atmosphere: 3
Food: 3
Service: 4
Walked in and every person there greeted me with a genuine smile. I let them know that I have a severe gluten allergy and it was no problem! They took the time to clean everything, wash hands, change gloves and make me not only feel safe with their product but I felt cared about! They went above and beyond to ensure that I could eat at this establishment safely. Gluten free bread isn’t always great but this bread, NOM NOM NOM!! Thank you!!! I will be back!
Atmosphere: 5
Food: 5
Service: 5
Good smelling place got the 7 in veggie sub super good will for sure be back one day and they sang happy birthday to me so good place
Atmosphere: 5
Food: 5
Service: 5
So excited to have you guys in Middletown!! And you did not disappoint!
Walk in and every one's greetin ya right away, makes ya feel like you've been there before lol Smiling faces left to right. Every thing was nice and clean. You actually see hustle in every worker but never feel like your being rushed. It's awesome. Food made fresh to order!
I was convinced I needed to have my Italian made Mike's way, I will never have it any other way again!!!
I can't wait for the next time!
Atmosphere: 5
Food: 5
Service: 5
This is a awesome place to come to come check them out awesome atmosphere feels like I was at home the people make you feel like family you have to love them
Atmosphere: 5
Food: 5
Service: 5
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