This place need serious change. The food is inconsistent and the service is terrible. Wait times are insane, they never answer their phone for orders and their website won’t allow you to check out. They even shut down their drive through and force you to go into the lobby which wouldn’t be so annoying if they let you order ahead of time. The owner of this place needs to get it together bc ppl in Middletown are hungry for good service.
Atmosphere: 1
Food: 1
Service: 1
Jonathan Hartman
I get it it's cold outside but if you have the drive-thru it needs to be open. no one ordered a drive-through order to come inside and get their food I understand it's cold but nobody closes their drive-thru because it's cold normally if they do they just close the entire building.
Henry Butler
Pizza was good and hot
Parking: Very small parking lot
Atmosphere: 4
Food: 5
Service: 5
Ape Lynn
Almost never have anything hot and ready. The wait for something fresh is usually a little long. The staff is hit or miss. However it’s usually worth the wait. Love the extra most bestest pepperoni with extra sauce added. Also love the deep dishes.
Atmosphere: 4
Food: 5
Service: 4
Rachel Digman
Horrible customer service. Waited over an hour and still never got our food. Will never order from again. And this was our first time ordering to begin with.
Tim Hornz
They were orderly Linda the lady taken my order at this place was very personable and delightful very helpful
Atmosphere: 3
Food: 4
Service: 5
Doug Zornes
It's remodeled and updated, the staff seems really friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Thin Crust Pepperoni Pizza
J B.
Needs shut down
Atmosphere: 1
Food: 1
Service: 1
Aidan
Food was great, but took like 30 minutes for one pizza
I have ate fast food my entire life and when I tell you this location is the slowest line every single time I come here, there's a single car in front of me and I've been here for 35 minutes. I don't even know if they've greeted them. Last time I was here for an hour and swore to never come back. I did today just to see if that was an accident. It wasn't. I can Google the recipe for crazy bread, go to the store, get the ingredients, and make it at home quicker than this place can take it out of a box and warm it. I'm gonna be late to work and I work 5 minutes from my house.
Atmosphere: 1
Food: 1
Service: 1
Wendy Garrison
Pizza was hot and ready, staff was efficient for pick up and the pizza tasted great!
Parking: Just a tight turn around to get in and out
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cheese Pizza, Caesar Wings, Sausage & Mushroom, Cookie Dough Brownie Made with Twix Cookie Bar PI
Amanda Larrick
Much better experience than we've had in the past with this location. Looks like they had new management. The location itself needs an update or deep cleaning with some fresh paint
This place need serious change. The food is inconsistent and the service is terrible. Wait times are insane, they never answer their phone for orders and their website won’t allow you to check out. They even shut down their drive through and force you to go into the lobby which wouldn’t be so annoying if they let you order ahead of time. The owner of this place needs to get it together bc ppl in Middletown are hungry for good service.
Atmosphere: 1
Food: 1
Service: 1
I get it it's cold outside but if you have the drive-thru it needs to be open. no one ordered a drive-through order to come inside and get their food I understand it's cold but nobody closes their drive-thru because it's cold normally if they do they just close the entire building.
Pizza was good and hot
Parking: Very small parking lot
Atmosphere: 4
Food: 5
Service: 5
Almost never have anything hot and ready. The wait for something fresh is usually a little long. The staff is hit or miss. However it’s usually worth the wait. Love the extra most bestest pepperoni with extra sauce added. Also love the deep dishes.
Atmosphere: 4
Food: 5
Service: 4
Horrible customer service. Waited over an hour and still never got our food. Will never order from again. And this was our first time ordering to begin with.
They were orderly Linda the lady taken my order at this place was very personable and delightful very helpful
Atmosphere: 3
Food: 4
Service: 5
It's remodeled and updated, the staff seems really friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Thin Crust Pepperoni Pizza
Needs shut down
Atmosphere: 1
Food: 1
Service: 1
Food was great, but took like 30 minutes for one pizza
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: Crazy Bread
Needs shut down
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Pizza was not fresh
Didn't even stop here when it said I did but... I figured I'll leave a nice review anyway.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Extramostbestest Pepperoni, Pepperoni Crazy Puffs
I have ate fast food my entire life and when I tell you this location is the slowest line every single time I come here, there's a single car in front of me and I've been here for 35 minutes. I don't even know if they've greeted them. Last time I was here for an hour and swore to never come back. I did today just to see if that was an accident. It wasn't. I can Google the recipe for crazy bread, go to the store, get the ingredients, and make it at home quicker than this place can take it out of a box and warm it. I'm gonna be late to work and I work 5 minutes from my house.
Atmosphere: 1
Food: 1
Service: 1
Pizza was hot and ready, staff was efficient for pick up and the pizza tasted great!
Parking: Just a tight turn around to get in and out
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cheese Pizza, Caesar Wings, Sausage & Mushroom, Cookie Dough Brownie Made with Twix Cookie Bar PI
Much better experience than we've had in the past with this location. Looks like they had new management. The location itself needs an update or deep cleaning with some fresh paint
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cheese Pizza, Crazy Bread
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