Was in lobby and a whole thing of napkins fell in floor. Manager told them to still use them until I said something. Disgusting.
Atmosphere: 1
Food: 1
Service: 1
Kimberly Nickol
I got a Stary to drink and it was nothing but carbonated water. I was already home and relaxing or I would have taken it back.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Burrito Supreme
Rocky Metcalf
Don’t pick up DoorDash orders for people from here. They are rude.
Atmosphere: 1
Food: 1
Service: 1
Jamie Renee
My order was wrong, but the people were nice. They were willing to correct their mistakes and apologize for the inconvenience. Will come back again! Food here was average for a tacobell (lol)
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Chalupa, Soft Taco
It’s Me
So this morning, I go through the drive-through and I order my drink like I always do an unsweet tea, It tasted like it was mixed with Pepsi and tea regular tea. If you guys want customers to return, you need to at least make the drink correctly!
Food: 1
Service: 1
Alesha Knickerbocker
Chalupa was hard, service was terrible and food tasted meh.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Chalupa
Brandi Bernardi
I've never saw employees move so slow when making food. I waited 15 minutes for an order that only had 3 items and I was the only customer waiting for the first half of the time. They need to raise their standards.
Service: 1
Ape Lynn
Yesterday my partner and I placed an online order and we dined inside. When we first got there, the chunky white guy at the register was rude. He said he was too busy to take orders and demanded we use the kiosk. My partner explained we already placed an order. We waited a while, no problem, then he finally gave us our food. This really kind colored gentleman on the food line called us back up and said the guy had given us an old dried out chalupa. He himself remade a fresh one for us. I got to the table and realized not only was the 5 layer missing some layers, the cheese sauce and the sour cream, it also didn’t have the items I added on. I just asked for a container of the missing toppings, it wasn’t a huge deal to me. The super kind colored gentleman went out of his way to make me a whole new one properly. He was absolutely wonderful. He made sure we had a great visit. The food he corrected was delicious. I’m wondering if he’s the manager? If not, he needs a promotion or a raise. I do have to say tho the white guy needs to have his attitude checked. He was rude to other customers that came in after us too.
Atmosphere: 5
Food: 4
Service: 4
Jody Harper
Should not have to use a kiosk to order food when you have people working restaurant was dirty.
Atmosphere: 1
Food: 3
Service: 3
Just Suri
WAKE UP!
I wish I could give zero stars. A sign on the counter says to use the kiosk. Well I’m sorry if I’m old school or maybe just old. I like to talk to a human. After about a 5 min wait. With 5-6 employees working within eyesight.
The First Gentleman said “are you here for a dash pickup, or to order?
I respond I’d like to order.
He asks can I please use the kiosk.
I respond saying. “ I’m not much for the tech”
He says ok. I’ll get someone to take your order.
Looks for someone. I can hear the aggravation that I want someone to take my order. So I say I can go eat somewhere else if no one wants to take my order.
Next guy walks up and informs me that no one can take my order.
Okay! I’ll go eat somewhere else… Taco Bell just lost my order and my brothers. We were there together. We usually spend between $40-$50.
Customer service is in the garbage. It needs fixed.
Yes I realize it’s small. I could use the kiosk. I just refuse to pay almost $4 for a soft taco, that I have to order from a screen.
Associates cursing up front while carrying personal conversation Unprofessional. Food was wrong or made wrong and overcharged.
Atmosphere: 3
Food: 1
Service: 3
Ronnie Reynolds
It's fast food
Atmosphere: 3
Food: 3
Service: 5
Los Menores
Take to long
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Quesadilla
A Gillman
I mean it's Taco bell... but common??? Terrible now, they asked me to complain to door dash for another order. I told her it wasn't door dashes fault, what kinda extra was she planning on sending me???? Corporate needs to shutter this location ASAP! it's only been a little over a decade since this location got caught stuffing a police officers chilie cheese burrito with feciese. Shutter them! No sauce shipped!!!
Atmosphere: 1
Food: 1
Service: 1
Matthew Nichols
Typical useless middletown ohio employees in a useless lazy town. Using door dash and the driver was told by employees that they don't feel like making the order. Nastiest taco bell around with incompetent employees.
Was in lobby and a whole thing of napkins fell in floor. Manager told them to still use them until I said something. Disgusting.
Atmosphere: 1
Food: 1
Service: 1
I got a Stary to drink and it was nothing but carbonated water. I was already home and relaxing or I would have taken it back.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Burrito Supreme
Don’t pick up DoorDash orders for people from here. They are rude.
Atmosphere: 1
Food: 1
Service: 1
My order was wrong, but the people were nice. They were willing to correct their mistakes and apologize for the inconvenience. Will come back again! Food here was average for a tacobell (lol)
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Chalupa, Soft Taco
So this morning, I go through the drive-through and I order my drink like I always do an unsweet tea, It tasted like it was mixed with Pepsi and tea regular tea. If you guys want customers to return, you need to at least make the drink correctly!
Food: 1
Service: 1
Chalupa was hard, service was terrible and food tasted meh.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Chalupa
I've never saw employees move so slow when making food. I waited 15 minutes for an order that only had 3 items and I was the only customer waiting for the first half of the time. They need to raise their standards.
Service: 1
Yesterday my partner and I placed an online order and we dined inside. When we first got there, the chunky white guy at the register was rude. He said he was too busy to take orders and demanded we use the kiosk. My partner explained we already placed an order. We waited a while, no problem, then he finally gave us our food. This really kind colored gentleman on the food line called us back up and said the guy had given us an old dried out chalupa. He himself remade a fresh one for us. I got to the table and realized not only was the 5 layer missing some layers, the cheese sauce and the sour cream, it also didn’t have the items I added on. I just asked for a container of the missing toppings, it wasn’t a huge deal to me. The super kind colored gentleman went out of his way to make me a whole new one properly. He was absolutely wonderful. He made sure we had a great visit. The food he corrected was delicious. I’m wondering if he’s the manager? If not, he needs a promotion or a raise. I do have to say tho the white guy needs to have his attitude checked. He was rude to other customers that came in after us too.
Atmosphere: 5
Food: 4
Service: 4
Should not have to use a kiosk to order food when you have people working restaurant was dirty.
Atmosphere: 1
Food: 3
Service: 3
WAKE UP!
I wish I could give zero stars. A sign on the counter says to use the kiosk. Well I’m sorry if I’m old school or maybe just old. I like to talk to a human. After about a 5 min wait. With 5-6 employees working within eyesight.
The First Gentleman said “are you here for a dash pickup, or to order?
I respond I’d like to order.
He asks can I please use the kiosk.
I respond saying. “ I’m not much for the tech”
He says ok. I’ll get someone to take your order.
Looks for someone. I can hear the aggravation that I want someone to take my order. So I say I can go eat somewhere else if no one wants to take my order.
Next guy walks up and informs me that no one can take my order.
Okay! I’ll go eat somewhere else… Taco Bell just lost my order and my brothers. We were there together. We usually spend between $40-$50.
Customer service is in the garbage. It needs fixed.
Yes I realize it’s small. I could use the kiosk. I just refuse to pay almost $4 for a soft taco, that I have to order from a screen.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Associates cursing up front while carrying personal conversation Unprofessional. Food was wrong or made wrong and overcharged.
Atmosphere: 3
Food: 1
Service: 3
It's fast food
Atmosphere: 3
Food: 3
Service: 5
Take to long
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Quesadilla
I mean it's Taco bell... but common??? Terrible now, they asked me to complain to door dash for another order. I told her it wasn't door dashes fault, what kinda extra was she planning on sending me???? Corporate needs to shutter this location ASAP! it's only been a little over a decade since this location got caught stuffing a police officers chilie cheese burrito with feciese. Shutter them! No sauce shipped!!!
Atmosphere: 1
Food: 1
Service: 1
Typical useless middletown ohio employees in a useless lazy town. Using door dash and the driver was told by employees that they don't feel like making the order. Nastiest taco bell around with incompetent employees.
Atmosphere: 1
Food: 1
Service: 1
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