Workers were arguing with each other both spitting, neither had teeth. Took forever to get our food and it was cold when we got it and on top of all that mess they put onions on my burger when I asked them not
Food: 1
Service: 1
Larra Sears
Had to wait 15 minutes to order standing in the pouring rain wait another 21 minutes to get my food order was wrong waited another 15 minutes order was cold the absolute worst rallies I've ever been to I've been to some bad ones that one takes the
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fries, Double Rallyburger with Cheese
Bryan Miles
Can't stand the drive thru computer. Never gets your order RiGHT. Chicken sandwich could be BiGGER. Could also be in a BETTER location UP towards Miami Township or Goshen area.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Fries, Double Rallyburger with Cheese
syd st.pierre
Drive thru lane is too small for wide
Atmosphere: 3
Food: 3
Service: 3
Billy Schrichten
Great food just wish they would put more onions on my
Atmosphere: 5
Food: 5
Service: 5
Dale Saylor
Less than an hour ago at approximately 3:30 p.m. the Rally's on Lila Avenue in Milford Ohio I walked up to the window for service because I'm a route driver in my box truck won't fit and the drive-thru been looking forward to this moment to get to O'Reilly's because they're few and far between anymore and at 3:30 I had no problem in pulling into the parking lot walking up to the window to get service well it started without a greeting from a short black manager and he took my order and he turned back around and had some words with the cook this was a white male about 5 ft 10 ball head with a slim Mohawk style haircut he was making the food well they were having words with each other and this carried on during my entire visit of getting food they had one car at the drive-thru and totally disorganized this cook was upset and he walked to the back and the black manager walked back to him they had a few words that I could not hear and then cook came back to the station and the manager went back to the window as he was making a drink or two for the drive-thru at that moment the cook flipped off the manager from his station which the manager couldn't see anyway because of the barrier in between each other but they were clearly having a problem with each other I'm standing there suffering as a customer having to watch this and then the cook puts my bag on counter ,said nothing to me and went back to station...I ordered large fry,received half full medium, no receipt given to me.. this has to be in the top two all-time worst experiences of unprofessional behavior I've ever seen I'm 61 years old that's a lot of fast food restaurant experiences over the years it is so embarrassing for rallies and I hope something is done to rectify this situation starting with a complete redo of management training and how to handle employee situations especially in the presence of a customer
Atmosphere: 1
Food: 3
Service: 1
Linda Caudill
My fries were fresh, hot, and tasted so good, but my burger ? was completely cold like they had fixed them and put them in the refrigerator and then taken them straight out of the refrigerator and put them on the bun. I was very disappointed!
Atmosphere: 2
Food: 1
Service: 2
Anthony Leland
If you don't get spicy chicken add cheese and bacon, your life was wasted.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Amalia Cooper
They have a new AI system for ordering. Not very user-friendly. I prefer person to person interaction. Food is decent for a fast food place. This particular Rallys needs to get its mozzarella sticks out of the freezer and into the fryer, I miss being able to order them. They have the best mozzarella sticks.
Went back to enjoy those killer fries... you cant beat em'. They also have quite the variations of other foods. Going through the drive through the voice is AI (Artificial Intelligence)... super accurate, impressive. Hope they stay around, it keeps getting more difficult to find these places.
Food: 4
Service: 5
Recommended dishes: Famous Seasoned Fries, Fry-Seasoned Monsterella Stix, Big Buford, Sandwich, Fries
Charlotte LeTourneau
Love it here, never in line long, fries always good, automated service was weird, but nice people will cut in if it gets weird on you.
Atmosphere: 5
Food: 5
Service: 5
Jacob Rutherford
Really need to rethink the automated order thing at the drive thru. After the third attempt to upsell me on stuff I didn’t want, it became a hard of hearing and wouldn’t accept my last no. Rally’s isn’t worth dealing with that. I left and went somewhere else to spend my
Atmosphere: 1
Service: 1
Rick Murray
We love Rallys, it's a consistent drive thru restaurant and we can always expect really good food.
This is the second time I got my order wrong this time I ordered though door dash I got the BBQ burger sandwich and don't want mayo and tomato and they still put it on it and I couldn't eat it at all I gave it to my brother to
Workers were arguing with each other both spitting, neither had teeth. Took forever to get our food and it was cold when we got it and on top of all that mess they put onions on my burger when I asked them not
Food: 1
Service: 1
Had to wait 15 minutes to order standing in the pouring rain wait another 21 minutes to get my food order was wrong waited another 15 minutes order was cold the absolute worst rallies I've ever been to I've been to some bad ones that one takes the
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fries, Double Rallyburger with Cheese
Can't stand the drive thru computer. Never gets your order RiGHT. Chicken sandwich could be BiGGER. Could also be in a BETTER location UP towards Miami Township or Goshen area.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Fries, Double Rallyburger with Cheese
Drive thru lane is too small for wide
Atmosphere: 3
Food: 3
Service: 3
Great food just wish they would put more onions on my
Atmosphere: 5
Food: 5
Service: 5
Less than an hour ago at approximately 3:30 p.m. the Rally's on Lila Avenue in Milford Ohio I walked up to the window for service because I'm a route driver in my box truck won't fit and the drive-thru been looking forward to this moment to get to O'Reilly's because they're few and far between anymore and at 3:30 I had no problem in pulling into the parking lot walking up to the window to get service well it started without a greeting from a short black manager and he took my order and he turned back around and had some words with the cook this was a white male about 5 ft 10 ball head with a slim Mohawk style haircut he was making the food well they were having words with each other and this carried on during my entire visit of getting food they had one car at the drive-thru and totally disorganized this cook was upset and he walked to the back and the black manager walked back to him they had a few words that I could not hear and then cook came back to the station and the manager went back to the window as he was making a drink or two for the drive-thru at that moment the cook flipped off the manager from his station which the manager couldn't see anyway because of the barrier in between each other but they were clearly having a problem with each other I'm standing there suffering as a customer having to watch this and then the cook puts my bag on counter ,said nothing to me and went back to station...I ordered large fry,received half full medium, no receipt given to me.. this has to be in the top two all-time worst experiences of unprofessional behavior I've ever seen I'm 61 years old that's a lot of fast food restaurant experiences over the years it is so embarrassing for rallies and I hope something is done to rectify this situation starting with a complete redo of management training and how to handle employee situations especially in the presence of a customer
Atmosphere: 1
Food: 3
Service: 1
My fries were fresh, hot, and tasted so good, but my burger ? was completely cold like they had fixed them and put them in the refrigerator and then taken them straight out of the refrigerator and put them on the bun. I was very disappointed!
Atmosphere: 2
Food: 1
Service: 2
If you don't get spicy chicken add cheese and bacon, your life was wasted.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
They have a new AI system for ordering. Not very user-friendly. I prefer person to person interaction. Food is decent for a fast food place. This particular Rallys needs to get its mozzarella sticks out of the freezer and into the fryer, I miss being able to order them. They have the best mozzarella sticks.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Fry-Seasoned Monsterella Stix, Loaded Fries, Funnel Cake, Rally Fries, Chicken Bites, Classic Wings Combo
Chicken was overdone, but the fries were awesome.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Famous Seasoned Fries
Restaurantji Recommends
Went back to enjoy those killer fries... you cant beat em'. They also have quite the variations of other foods. Going through the drive through the voice is AI (Artificial Intelligence)... super accurate, impressive. Hope they stay around, it keeps getting more difficult to find these places.
Food: 4
Service: 5
Recommended dishes: Famous Seasoned Fries, Fry-Seasoned Monsterella Stix, Big Buford, Sandwich, Fries
Love it here, never in line long, fries always good, automated service was weird, but nice people will cut in if it gets weird on you.
Atmosphere: 5
Food: 5
Service: 5
Really need to rethink the automated order thing at the drive thru. After the third attempt to upsell me on stuff I didn’t want, it became a hard of hearing and wouldn’t accept my last no. Rally’s isn’t worth dealing with that. I left and went somewhere else to spend my
Atmosphere: 1
Service: 1
We love Rallys, it's a consistent drive thru restaurant and we can always expect really good food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fry-Seasoned Monsterella Stix, Rally Fries
This is the second time I got my order wrong this time I ordered though door dash I got the BBQ burger sandwich and don't want mayo and tomato and they still put it on it and I couldn't eat it at all I gave it to my brother to
Atmosphere: 1
Food: 1
Service: 1