Dunkin'

9321 Montgomery Rd, Montgomery
(513) 246-2036

Recent Reviews

Alison

Morning rush was not efficient. Sat in drive thru for 25 minutes and cars just sitting at the window waiting. Mobile order wasn't ready despite having 25 minutes sitting, also didn't give me the right drink. I usually go to a different location and today I remembered why.

Service: 1

Lamar Antonio Smith

Twice within 14 days this location has ruined my quick stop breakfast run on the way to work. Last week I order a Chicken Wrap, out warm and toasty and the inside was as cold as a beer out of the fridge. The week prior I ordered 3 pancake wraps and received 3 Croissant Sandwiches! This is a clear sign of poor attention to detail. My iced coffee drinks both times were poorly made. This location has the looks of inviting and modern/tavern style cafe but the quality control suck. Absolutely terrible. Find another location.Parking: After front door parking is full you have to park opposite the business and cross the drive through line. Be careful.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Croissant, Bacon Egg and Cheese, Sandwich, Turkey Sausage Egg and Cheese, Egg and Cheese, Breakfast Sandwich, Donuts

laouar mess

A star is too much for that place… Lazzy

YG G.

I ordered two boxes of 50 assorted munchkins today and found only TWO types of donuts in those boxes. I had the same issue a couple months ago and made a complaint to the customer service but no action or change has been made. Very disappointed both with this store and the customer service.

Clarissa Merk

Quick service and very clean on the inside.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Turkey Sausage Egg and Cheese

Tamara Hamed

I came almost at the end of the day. I was greeted nicely. The donuts were still fresh, and the drink was great.

Food: 5

Gina Halbeisen

Good service. Donut was not really soft. My sandwich was good. My hashbrowns were ridiculous! The hash browns were extremely greasy and soggy.

Atmosphere: 4

Food: 3

Service: 5

Recommended dishes: Hot Coffee and Chocolate Donut

Linda S.

Open until 7 but empty case with no donuts at 4pm. ???? Waste of time. They said they run out early. Isn't this a donut shop? Three plus hours to closing,

Joshua Harris

This was a very nice location, the only issue was that it is a very small space so it did feel very crowded even with only a few people. The staff was very kind, and the coffee was delicious. I enjoyed the experience.

Atmosphere: 3

Service: 5

Bob H.

This place seems friendly and gets my order right. These days that's quite an accomplishment. Coffee from Dunkin is still the best. I don't care what coffee snobs think!

Bobby Reno

Walked in this morning to treat myself to coffee and a donut and the young lady behind counter just stared at me. So I smiled and asked how she was doing today. She continued to scowl and said “fine”. I paused for a moment but when it was clear she wasn’t going to say “hello” or “how May I help you” or any other word except “fine”, I turned around, walked out, and treated myself to Starbucks where they were happy I stopped in.

Mike Stoehr

I have been to this Dunkin' location several times and always placed mobile orders. This time, as those before, the order was waiting for me when I entered and correctly made. The staff were busy but made themselves available for greetings and additional purchases. Good consistent service equals a thank you Dunkin'!

Atmosphere: 4

Food: 5

Service: 5

sildanani

I don't understand why it takes almost 10 minutes to pack some donut holes and prepare 2 basic coffees when there's literally two customers in the building.

Atmosphere: 3

Food: 4

Service: 2

Sharon Ruble

Ordered a frozen coffee and it was all liquid and disgusting. Will not go back to this location again.

Keely Paul

The location is super nice. Believe it or not, there's a fireplace in the back!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hot Coffee and Chocolate Donut

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