This McDonald’s location in the suburbs is honestly in a great spot—easy to get to, plenty of parking, and overall a convenient stop when you’re on the go. The food is usually pretty solid for fast food: hot, fresh, and made the way you expect. No major complaints there.
That said, the staff could really use some improvement. Service can feel rushed, unfriendly, or disorganized at times, which definitely takes away from the experience. It’s not always terrible, but it’s inconsistent enough to notice.
Overall, I’m giving it 4 stars because the location and food make up for the service issues. If they stepped up their customer service,
Atmosphere: 4
Food: 4
Service: 4
Bonnie Farner
Food is rarely hot.
Atmosphere: 3
Food: 3
Service: 4
Ronald Coon
That was the worst McDonald's I've ever stopped at Lady manager at night had a nasty attitude I stood there a half hour then she wouldn't serve me said lobby was closed the worst never stopped there again wish they would shut it down or hire a new manager she is not real person to be
hannah breeden
UPDATED:::: I’d give negative stars if I could. Waited in line for 20min to get 2 inches. Had a customer at the pickup window holding up the line; two cars in front of us paid and got their food before the PU window customer did. They should’ve pulled that car to the RESERVED SPOTS FOR DRIVE THRU and carried along with the rest of us in line. We got to the window to pay, we double checked our order because we knew it was heard wrong… had to repeat three times the correct order. Frustrating to say the least when you also hear the workers inside complaining about service/surveying/eachother… Why request customers to do their surveys when their service plainly sucks. Do better manager. The owner of their google page sends you this link to “address further concerns” but when you click on it, it says “It doesn't look like the page you're searching for exists.” Embarrassing.
Leah Saunders
It's McDonald's. Food if you are hungry..nothing to brag about though.
Atmosphere: 3
Food: 3
Service: 3
Howard B
Clean and fast service
Food: 5
Service: 5
Sheryl Barringer
Ice cream and shake machine was broken.
Atmosphere: 1
Food: 1
Service: 1
Jeff Johnson
Only go to McDonald's for breakfast. No other meals.
Food: 4
Service: 3
Steve Bystrom
Clean, food was fresh & away from the madness of Columbus!
Atmosphere: 4
Food: 4
Service: 4
Jamie Cretella
Definitely the best McDonald’s I’ve ever been to. We’re just road tripping and stopped here. The food actually looked great and the two kids at the front counter were the best. Didn’t catch names but the boy looked like a Josh maybe. Great service loved it and heard a manager talking to the employees about the speed of service at drive thru and I have to tell you I have never gone to a McDonald’s and heard a manager care about service so this is my favorite.
One of the best McDonald's I've ever been to! The workers are extremely nice! And the food was fresh and hot!
Atmosphere: 5
Food: 5
Service: 5
Holly Schienda
The cashier looked like she hated even being there. The response to a guest who left and had to come back in due to nit having butter in his bag was crazy.
Atmosphere: 1
Food: 5
Service: 3
Anja Gehrke
Coffee only 2 large black. Excellent, say no more!!
This McDonald’s location in the suburbs is honestly in a great spot—easy to get to, plenty of parking, and overall a convenient stop when you’re on the go. The food is usually pretty solid for fast food: hot, fresh, and made the way you expect. No major complaints there.
That said, the staff could really use some improvement. Service can feel rushed, unfriendly, or disorganized at times, which definitely takes away from the experience. It’s not always terrible, but it’s inconsistent enough to notice.
Overall, I’m giving it 4 stars because the location and food make up for the service issues. If they stepped up their customer service,
Atmosphere: 4
Food: 4
Service: 4
Food is rarely hot.
Atmosphere: 3
Food: 3
Service: 4
That was the worst McDonald's I've ever stopped at Lady manager at night had a nasty attitude I stood there a half hour then she wouldn't serve me said lobby was closed the worst never stopped there again wish they would shut it down or hire a new manager she is not real person to be
UPDATED:::: I’d give negative stars if I could.
Waited in line for 20min to get 2 inches.
Had a customer at the pickup window holding up the line; two cars in front of us paid and got their food before the PU window customer did. They should’ve pulled that car to the RESERVED SPOTS FOR DRIVE THRU and carried along with the rest of us in line. We got to the window to pay, we double checked our order because we knew it was heard wrong… had to repeat three times the correct order. Frustrating to say the least when you also hear the workers inside complaining about service/surveying/eachother… Why request customers to do their surveys when their service plainly sucks. Do better manager.
The owner of their google page sends you this link to “address further concerns” but when you click on it, it says
“It doesn't look like the page you're searching for exists.”
Embarrassing.
It's McDonald's. Food if you are hungry..nothing to brag about though.
Atmosphere: 3
Food: 3
Service: 3
Clean and fast service
Food: 5
Service: 5
Ice cream and shake machine was broken.
Atmosphere: 1
Food: 1
Service: 1
Only go to McDonald's for breakfast. No other meals.
Food: 4
Service: 3
Clean, food was fresh & away from the madness of Columbus!
Atmosphere: 4
Food: 4
Service: 4
Definitely the best McDonald’s I’ve ever been to. We’re just road tripping and stopped here. The food actually looked great and the two kids at the front counter were the best. Didn’t catch names but the boy looked like a Josh maybe. Great service loved it and heard a manager talking to the employees about the speed of service at drive thru and I have to tell you I have never gone to a McDonald’s and heard a manager care about service so this is my favorite.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
One of the best McDonald's I've ever been to! The workers are extremely nice! And the food was fresh and hot!
Atmosphere: 5
Food: 5
Service: 5
The cashier looked like she hated even being there. The response to a guest who left and had to come back in due to nit having butter in his bag was crazy.
Atmosphere: 1
Food: 5
Service: 3
Coffee only 2 large black. Excellent, say no more!!
Food: 5
Service: 5
They don’t have anything at all poor service
Atmosphere: 1
Food: 1
Service: 1
They got the food right
Atmosphere: 5
Food: 5
Service: 5
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