Steak 'n Shake

1445 N 21st St, Newark
(740) 364-1504

Recent Reviews

Martha Debevoise

Not like the old steak and shake, you order your food on a computer then you get your own food when done, no waiters. The food was greasy.

Atmosphere: 3

Food: 3

Service: 4

Recommended dishes: Steak N Shake

Kayla Ferrendelli

This is hands down the worst steak and shake. Food isnt ready, staff is rude, orders are wrong EVERY single.

Atmosphere: 1

Food: 1

Service: 1

Paige Harris

The new owners are killing it!!!!!!! My food was absolutely amazing! They where fully staffed! Give the new owners a shot for sure!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Onion Rings, Hamburger

Megan Connell-Cox

Service may not always be on point and the drive thru may not be the quickest even if you are the ONLY car, but EVERY TIME, SPOT ON, their onion rings ARE THE BEST IN TOWN!

Atmosphere: 4

Food: 5

Service: 3

Recommended dishes: Onion Rings

janean corder

Order for catering 35

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Sandwich, Steak N Shake

Domore

I would give half a star if I

Atmosphere: 1

Food: 1

Service: 1

Nita Fitzsimmons

I called several times today around 4pm, to place a to go order and no one answered. I was really looking forward to your double garlic buger!! But guess I'll do Chinese instead. :(

Atmosphere: 3

Food: 3

Service: 1

Recommended dishes: Hamburger

Nonie

Worst place I have ever been. Service was horrible and slow. I could go on.

Atmosphere: 1

Food: 3

Service: 1

Shannon Larsen

I miss being able to order food from a human and having it delivered to the table. I understand the reason behind the changes, but I miss the nostalgia.

Atmosphere: 3

Food: 5

Service: 2

Recommended dishes: Hamburger, Sandwich, Strawberry, Fries

Eric

Food was delicious and the service was great, we were in at the last minute and the manager was super nice about it.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Hamburger, Frisco Melt, Steak N Shake, Fries

Robin B

Food was actually better than expected it’s hit or miss with this chain. What I didn’t like was hearing the two women in the back bad mouthing an employee. It’s just rude. What if I would have known the girl you were complaining about. It went on and on and on. Karen shut up! So freaking loud too! Rude!

Atmosphere: 1

Food: 4

Service: 2

Recommended dishes: Hamburger, Fries

Dustin Adkins

This place sucks and they don’t pay their employees right. I get sick whenever I eat there.

Atmosphere: 1

Food: 1

Service: 1

SLICK

Basically if you dine inside, it is completely self service. The only thing you don’t do is cook your own food or make your milkshake. Our entire order was cold and tasteless. We ordered hamburgers, fries and chicken tenders. The chicken tenders looked old and re-cooked several times over. The bill was almost $25.00! They didn’t have any napkins. They called your name out when your order was ready and you went up and retrieved it. They also expected you to clean your table and discard your trash and tray. They also expected the customer to add a pre-determined gratuity to your bill. The customer does all the work! I will NEVER eat at a Steak n Shake again. We should have gone to Roosters!

Atmosphere: 1

Food: 1

Service: 1

Dustin Lindsey

Absolutely love this place the service is swift the employees are friendly and the food taste fresh and hot love this place!

Atmosphere: 5

Food: 5

Service: 5

Morgan Taylor

This place is delicious and the service is amazing but it always seems dead when im here this is like an old school soda shop dont know why people dont go

Atmosphere: 3

Food: 5

Service: 5

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