Steak 'n Shake

$ • Burgers, Fast Food

Hours today·

About Steak 'n Shake

Steak 'n Shake offers food that tastes like its signature menu, including the highly-recommended onion rings. The restaurant features a self-service ordering system through kiosks, where customers can customize meals and specify dietary restrictions or allergies. After ordering, guests find a seat and wait for their number to be called, making the process efficient. The restaurant is clean, with well-maintained restrooms and handicap parking, making it accessible for all. Kid-friendly features include kid meals, a crazy claw game, and candy machines. Despite these positives, the atmosphere can feel unwelcoming and somewhat soulless, with some locations experiencing understaffing and a lack of staff presence. Service can be slow at times, and the overall dining experience sometimes lacks warmth, resembling a vending machine in personality. Yet, many find the food to be surprisingly good, with some calling it the best "fastfood" they've had, and the fries often praised as "Heaven." Improvements are needed to enhance the service and atmosphere to better meet customer expectations.

Menu

Add a Menu
Steak 'n Shake Menu
Steak 'n Shake Menu

Customers' Favorites

Photos

Add a Photo
Steak 'n Shake
Steak 'n Shake
View All Photos

Steak 'n Shake Reviews

2.6
302 ratings
5
33%
4
10%
3
11%
2
8%
1
38%
Food
3.2
Atmosphere
2.9
Service
2.7

Share your opinion about Steak 'n Shake

The food was served hot and quickly, representing a clear improvement in quality.
My teen insisted we come here after visiting family. We've never been to this location and I was far from impressed. This location has unfortunately followed the trend of placing kiosks and then leaving no actual person at the counter for issues or needs. There were no trays, so I carried 4 meals back to the table. During that time, my kids tore up the receipt, which is apparently the only way to actually use the soda fountain for your drink. I waited another 10+ minutes for an...read full review
Wow this was my first time to eat here. We are from Wyoming and have never stopped to eat at a Steak and Shake. What a great surprise. Get the orange creme shake to eat with your burger and fries, you won't be disappointed.

Read All Reviews(302)

Hours

Monday 10AM - 10PM
Tuesday 10AM - 10PM
Wednesday 10AM - 10PM
Thursday 10AM - 10PM
Friday 10AM - 10PM
Saturday 10AM - 10PM
Sunday 10AM - 10PM
Updated on: