Donuts near Niles

“This dunkin is exceptional, don't let the haters fool you. I come here 5 days per week for my work fuel. I use the mobile app (that you can customize exactly how you want it made) & they never get it wrong. OLIVIA greets us and.is an absolute angel. She is always so upbeat and cheerful. She even wrote me the sweetest note on my bag this morning. I've heard a lot of people complain about their orders not being right or not having enough flavor, so use the app and ask for as many pumps as you want.
Before leaving a bad review, call the store and give them the chance to right a wrong. Never had an issue with this location.“

“This location has the BEST STAFF ANYWHERE! They are always so friendly, fast, and are a great way to start your day!“

“There donuts are so good“

“Ordered a large berry Sangria with protein milk and cold foam in the drive thru. The girl taking the order was very kind and friendly. I repeated myself three times to make sure it was right and she assured me as the last Dunkin didn't get it right. I asked again at the window. The cup said oatmilk on it, but again assured me they used protein milk. Very friendly and kind staff.“

“Excellent service and food“

“I just had the greatest service from a Dunkin donuts worker I have ever had in her name was madison! I actually had to stop going to this company for the past few years because the service no matter where I went was absolutely terrible, but this was the first time visiting this store and I took a chance by doing so and Madison made all the difference she was friendly she was fast she was courteous she was everything I would want in an employee, people are hard to find but good people like this deserve to be recognized and paid for their worth, thank you for the amazing experience Madison“

“I like DUNKIN donuts coffee it’s nice and hot it’s in Austintown Ohio ☕️“

“Awesome crew, always leave with a 😀“

“I have frequented this Dunkin donuts location since they opened, and in my opinion, they have gone downhill somewhat over the years. However, this morning I had the perfect iced latte, made by an employee named Ashley. I now have renewed hope that the beverages will once again be delicious at this Dunkin location!“

“I come here once a week at least. It's on my way. Their mobile order app doesn't work for walk-in pickup. Always half ready and you have to wait three or four minutes inside to tell someone your order's not complete. Same for walk-in orders. They only focus on the drive-thru. You gotta go through the drive-thru to get your mobile order by the time you get there. But don't get too many items on the same order or they'll leave off the last items. You'll drive off thinking you're set to go and end up going back to sit in drive-thru again just to get your order filled. They try to train their customers to do things their way by ignoring them.
Dunkin in front of Walmart on Mahoning is much more mobile friendly. I'd go there if it was on my way.“

“I like the AUSTINTOWN OHIO DUNKIN donuts the people there are nice they do a nice job the coffee is good ☕️“

“Gentleman working the drive-thru was very friendly and professional. He has a distinctive voice with very precise enunciation so we could hear him clearly over the intercom. We asked if he had done radio work or sang in a band. He explained about making announcements when he was in the military. Mystery solved :) The coffee and donuts were fresh and smooth, too!“

“Best dunkin by far �coffee is always fresh and stays warm for forever“

“Food was great and drinks were on point which was a relief because that’s not always the case with this company. I’ve only ever been to this location once and probably won’t return as being out this way was due to taking a family member to a medical appointment and not somewhere I normally go.“