Steak 'n Shake

5555 Youngstown Warren Rd, Niles
(330) 505-3599

Recent Reviews

Gerald Plymire

The food was good quality. The prices were reasonable for the amount of food you received.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Patty Melt

Zen

Delicious!! The staff was so nice. Would love to be back. Miss having Steak n shake!!

Atmosphere: 5

Food: 5

Service: 5

Scottie Wiseman

Last time I had Steak 'n Shake. It was delivery.DoorDash did it. Long story short. DoorDash hit my mailbox and my Neighbor mailbox and took off. That is why I gave one star. Steak 'n Shake should drop DoorDash from delivering there food.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Patty Melt, Strawberry, French Fries

Lukus Carr

Was in today to order. So I used the cash kiosk. Found out afterwards and I placed my $35 food order that it was not operational by the employee. So the employee told me that they will retake my order when THEY can get to it. So after about 10 min of waiting I left. There was absolutely no indication that I was going to get served anytime soon. So reference for all. NO CASH TO DINE IN.

Lindsay montague

The food is soooo goood

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Double Steak Burger Combo

Allen Cracraft

First time in a long time visiting steak and shake the food was alright and the staff was friendly but completely automated def ruined the experience highly doubt we would return outside of milkshakes

Atmosphere: 2

Food: 3

Service: 3

Recommended dishes: Chicken Fingers

Andy Reedy

We were there Friday March 15th 2024. The gentleman that took our order was awesome. The food was banging good. The restaurant was just extremely cold.

Atmosphere: 4

Food: 5

Service: 5

Jim Shamrock

Food was hot and

Atmosphere: 4

Food: 5

Service: 4

alex vitus

foods average, they make you wait to 5 minutes to order, wait another 5 the to read you order back just to make you pull around to the front door to get your food and only service 1 car at a time. no people dining in and I was the only one in drive thru, 2 burgers no fries. if there's more than 1 car be prepared to wait 20+ min for your meal.

Atmosphere: 1

Food: 3

Service: 1

Edward Aliulils

Always consistently

Food: 5

Service: 5

Recommended dishes: Double Steak Burger Combo, Frisco Melt, Onion Rings, Chili, French Fries

Michael Chambers sr

Excellent

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Fries

Arielle Axtell

Anytime we go to Niles we have to stop and get steak n shake. The food is always amazing and the staff is friendly. Very clean and

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cotton Candy Shake, Fries, Chicken Tenders, French Fries, Cheese Fries

Elaine Payne

Lamont was awesome, we paid cash and only had a $100. they couldn't break it, so we had a $20. It was $21.84 he was gonna loan us $2.00 until I found enough change in my purse. He delivered our food to us, we would of tipped but we we didn't have any smaller cash to do so. Anyway..... Lamont should be rewarded ❤️

Atmosphere: 4

Food: 4

Service: 5

Matthew Sapp

Before the pandemic I went to Steak and shake because of the good food but also because of how personable the staff was but now we barely get a hello and all orders are done on the screen or from the app. They call your name when it's ready and walk away. Had to scan a qr code just to get our drinks.

Atmosphere: 2

Food: 4

Service: 2

Recommended dishes: Fries

Todd Ramsey

Not like used to be n don't have Mac n cheese my kids loved the Mac n

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Fries, Patty Melt

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