Penn Station East Coast Subs

**⭐️⭐️⭐️⭐️⭐️**
Demia at Penn Station Sub Store in North Olmsted is an absolute gem! From the moment I walked in, her warm smile and genuine enthusiasm made the experience unforgettable. Let’s start with the food: my fries were perfectly crispy and golden, and the cookie? Pure heaven—warm, gooey, and melt-in-your-mouth delicious. But what truly blew me away was Demia’s **INCREDIBLE** customer service. She went above and beyond, patiently answering questions, offering recommendations, and even remembering my name by the end of the order. Her positivity and attentiveness turned a quick lunch stop into something special. Demia, you’ve not only nailed the food game but also won a lifetime customer with your kindness and professionalism. If you’re near Penn Station, stop by—ask for Demia, and prepare to leave happier (and fuller!) than you arrived. Thank you for making my day! 🥪🍟🍪

Great staff and clean Resturant.

We stopped in for dinner last night, a girl with braids took care of us, she was so nice & helpful, everyone there was! Talk about great customer service! And the food was excellent! We will be back

The food was really good! The lemonade was perfectly made! The chocolate chip cookies were also amazing! The people working that day were great! She let me try the lemonade and I immediately wanted more and he let us try a cookie and it was the same we wanted more lol We will definitely be back!

Nice people to work with if you have coupons or discounts

Bad service. Bad attitudes. Several times in a month and a half.
They need better customer service and to bring back the Ghost Pepper Cheese.

Friendly staff, clean store, good food.

It’s about 50/50 whether your order gets made right. And all the employees seem to absolutely hate it here.

Food: 3

Service: 2

Everything was amazing. Great sub! The classic Italian grilled on white, small fresh cut fries and the chocolate chip cookie and fresh squeezed lemonade. Everything was exactly what I was hoping for, which is rare these days.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian Sub, Fresh-Cut Fries, Sub

Food was good and made to order. No wait.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Teriyaki

The cheese steaks sandwich never fails here. Still one of the best ones in town. Not to mention the prices are not going to break the bank. Yesterday, our small family ate at Five Guys it cost us $19 for 2 hot dogs with no drinks no fries. I was shocked and told my friend that I'll be selling hot dogs if I want to get rich ?

Atmosphere: 4

Food: 5

Service: 5

The food is good, but all of the flies were gross. There was a drain fly on the lemonade machine and 6 fruit flies just on the picture above our table as well as more flying around.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Fresh-Cut Fries

Food was good. Always fresh. Thank you

Atmosphere: 5

Food: 5

Service: 5

Fantastic.

Atmosphere: 5

Food: 5

Service: 5

The food is a nice step up from your typical fast food. Everything always tastes fresh and those fries are so freaking good!!!

Also appreciate that the condiments & beverages are always stocked.

The only two issues I have here are how slow it can get and how freaking cold the AC is set at inside. Took over 20 minutes to get my order last time.

Atmosphere: 2

Food: 4

Service: 2