Pizza Hut
CLOSED$ •
23551 Lorain Rd, North Olmsted
About Pizza Hut
Pizza Hut Reviews
ELIZABETH WAS RUDE TOOK FOREVER TO ACKNOWLEDGE I WAS WAITING TO BE HELPED! I STOPPED HERE TO ORDER A {PERSONAL PAN} AT 6pm BUT WAS TOLD I CANT PLACE A ORDER BECAUSE SHES BACKED UP BUT SCREEN HAD 1 PERSON ON THERE AND NO CUSTOMERS INSIDE. I ASKED CAN I ORDER ONLINE SHE SAID WILL TAKE A HOUR SO I LOOK AT THE WAIT ONLINE IT SAYS 20 MINUTES! SINCE SHE WAS SO RUDE AND LIED I SPENT MY MONEY ELSEWHERE!
Ordered and paid online. Was 5 minutes late picking up and wasn’t ready. Counter person apologized and asked if I wanted to pay while waiting. Told her I already did / got phone to prove it. Waited 15 min while my pizza sat outside the oven and she continued to take orders on the phone. Tried getting her attention without success. Left. Terrible terrible service
Menu
Pizza Hut offers excellent service, as demonstrated by the store's RGM, who went above and beyond to remake an undercooked pizza and provide a 2-liter as a gesture of goodwill. The team is consistently great, with polite and busy staff, even during busy Sundays. Food is hot and ready, and the team does a remarkable job despite being short-staffed. The manager, Liz, ensures her customers are well taken care of, often working alone and always smiling and friendly. Customers have praised her for going above and beyond, making the experience exceptional. One customer ordered a large Supreme pizza, which was perfectly cooked, loaded with fresh toppings, and full of flavor—just like in the commercials. Overall, this location is highly recommended for great pizza and excellent customer service.