Red Lobster

25615 Brookpark Rd, North Olmsted
(440) 801-1409

Recent Reviews

William George

Typical restaurant setting with comfortable seating, great food, and quick service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Seafood

Lynn F

Haven't been here in many years - was before COVID but had wanted shrimp scampi and cheddar bay biscuits. We arrived around 430 so the place wasn't crowded. We were seated right away but service was slow as it took almost 15 minutes to get our first drinks. I get it, it's hard to find servers. We ordered and she brought out biscuits while they were making our salads. I used to LOVE these biscuits and I would eat probably four - loved them that much. Well the years have not been good to the biscuits. They were probably 2/3 the size they used to be if not 1/2, a noticeable difference. They were also very greasy and didn't taste anything like they used to which is unfortunate. Salads were uneventful and I don't recommend them - pick another side. Dinners were good - fried shrimp, coconut shrimp and shrimp scampi. Good mind you, not great. Will we go back - no. I can get shrimp at many restaurants and for me, without the biscuits, there is no reason to go to Red Lobster. 4/15/24 - After I posted this re urw, Red Lobster asked me to message them on Facebook. I did and they asked me for the same information that I included in my review. They also asked for info from my receipt but I don't save receipts. They asked for the total we spent and I didn't know exactly so I told them we both had endless shrimp, salads and one drink each. They emailed me a $20 gift card but I will forward it to someone as I have no interest in going back.

Atmosphere: 3

Food: 3

Service: 4

Cheryl Cooper

What a total rip off! I certainly will not be going back! I looked at the website this morning and found a meal that allowed me to pick my own choices. I wanted two lobster tails and Linguine Alfredo with shrimp. When I got to the restaurant I was told I couldn't do any substitutions and I was stuck with broccoli and crab legs and garlic shrimp. Seriously? You can't substitute one of your sides? That's totally absurd. Not the waitresses fault but Red Lobster's policy. Do not expect any individualization there. Very very dissatisfied! You will not be getting my business again. Not worth the value I paid for. And management do not tell me to go on Facebook cuz I don't do Facebook.

Atmosphere: 4

Food: 3

Service: 4

Zetnod Evol

Not the same. Mediocre and overpriced. This franchise is living off of nostalgia & an endless shrimp gimmick at best.

Atmosphere: 4

Food: 2

Service: 3

Nancy Palmer

WAY TOO EXPENSIVE FOR THE QUALITY AND QUANTITY OF

Atmosphere: 3

Food: 2

Service: 5

Brander Family

Really good place to eat! Our server was amazing! The food was good too!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheddar Bay Shrimp, Red Lobster, Seafood

Deborah Brady Jarrell

Everything was good, except our hostess /manager had an attudite as big as a sky scraper.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Red Lobster

Shanita Tolbert

From not including all ingredients to salad to burnt bread .. this place is awful

Atmosphere: 1

Food: 1

Service: 1

Destiney Goods

The sever was really sweet. We ordered lemonades that came out with way too much syrup, super sweet. The food could’ve been better. Mash potatoes were hard and they told me that they couldn’t remove the sauce from a dish that I wanted. Probably wouldn’t go back. The potatoes that came with my crab legs were also super hard. The server was the only good thing that came from this.

Atmosphere: 2

Food: 1

Service: 3

terry Shafer

They forgot part of my order at Red lobster there's a new lady part of my water and so I'm thinking not coming back there

Kimberley Ann

I want to take the time to thank Robin our server for making my mother’s birthday lunch amazing ? She was awesome and went out of her way to do a great job!

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Ultimate Feast

Justin Smith

Typical red lobster. Nothing special, exactly as expected.

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: Seafood

Shawn Sisson

Just poor service. These restaurants are really pushing me away from dining out with my family, due to repeat, BAD service.

Helena Sheets

Food very lsalty but I ate it anyways

Atmosphere: 4

Food: 3

Service: 4

Bryan Perez

Called two weeks in advance for a reservation for 15 people and confirmed, called the morning of and confirmed. When we get there no room for us, where told to just keep checking every 10min. Treated poorly by manager concerning the situation. Very disappointed with this establishment, 15 hungry guest left disappointed and treated poorly. Do not recommend this location at all.

Atmosphere: 1

Food: 1

Service: 1

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