#stolen #subway #theft 9/6/2025 5408 Northfield Rd, Maple Heights, OH Online order. Order wasn't ready when I came in for pick up. After waiting for MY turn she asked if I could wait another 5 minutes so she could prepare the order for the person that came in BEHIND me. While standing there I witnessed gnat flies all over the store. It was gross and I no longer cared for my order to be made. I told the girl to cancel. She said I have to do it through the app. Can't get a phone number to actually speak to someone other then the store, which they can't help. Subway just stole my money and I am NOT EVER going back to any of them by choice. Now theyre messing around saying they sebt a message to the restaurant. Im getting just arun around of bullshit
9/18/2025 I STILL HAVENT HEARD ANYTHING FROM AMYBODY ABOUT MY REFUND
Jana Hocevar
Dont bother ordering online. Makes no difference. The past 3 times I have ordered ahead because I dont have a long lunch Ive still had to wait 10 minutes on top of the 20 for pick up time... Someone should revoke their online ordering privileges
Atmosphere: 1
Food: 3
Service: 1
Daily Lrn
Manjod was amazing she handled everything good 10/10 recommend!!!! All Fresh as well
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Juanita Tutt
In and out with great customer service.
Denym Whitted
Ngl don’t come here if you’re looking for to have a decent meal, the service is decent. The food on the other hand tastes like it was sitting out for a long time. Even with the sub put in the oven the food was terrible. Don’t think of trying the cookies, if u were expecting a nice warm soft cookie, they are hard. The machine is old and not taken care of, as soon as I sipped my sprite I threw it out because it was water, you know when your let pop sit for a day with ice…… that’s how my sprite taste.
Atmosphere: 1
Food: 1
Service: 2
Sarah Munn
She was talking on the phone the whole time and ended up toasting my sandwich even though I said no. I understand being bored at work but come on, pay some attention.
Atmosphere: 2
Food: 5
Service: 2
Mike Sekerak
6.19 for a 6 inch veggie sub other subways 4.99??? And no restroom
Atmosphere: 1
Food: 1
Service: 1
Veronica Bryant
The lady that works at the end up like I guess you would call it night shift she's there till 7:00 makes the best sandwiches very friendly good customer service and the food is
Atmosphere: 5
Food: 5
Service: 5
Marcus Anderson
A ripoff ,stingy portions,they can do much better than this .
Atmosphere: 3
Food: 2
Service: 5
Steven Henderson
Called times, no answer. Decided to just come up,their veggies were slightly rotted and flies were flying all around the food. Then they claim they don't accept coupons.
Fast service great customer service very friendly food place sandwiches was on point meaning the food was good good
Herbert Brown
The 6 inch meatball sandwich was a 4 1/2 inch sandwich with 3 meatballs I ask for a true 6 inch sandwich as I also purchase a 12 inch BMT and you could see the meal ball sandwich was not 6 inches. They were trying to pull the wool over the public eyes this is not fair, the prices have been raised so give customer what they deserve nothing less nothing more. I visited the Northfield Road Store. I will not visit any Subway after this.
Kyle B
One person working there during lunch time and she was slow as hell. Food is too mid to be that slow
#stolen #subway #theft
9/6/2025
5408 Northfield Rd, Maple Heights, OH
Online order.
Order wasn't ready when I came in for pick up. After waiting for MY turn she asked if I could wait another 5 minutes so she could prepare the order for the person that came in BEHIND me. While standing there I witnessed gnat flies all over the store. It was gross and I no longer cared for my order to be made. I told the girl to cancel. She said I have to do it through the app.
Can't get a phone number to actually speak to someone other then the store, which they can't help. Subway just stole my money and I am NOT EVER going back to any of them by choice. Now theyre messing around saying they sebt a message to the restaurant. Im getting just arun around of bullshit
9/18/2025
I STILL HAVENT HEARD ANYTHING FROM AMYBODY ABOUT MY REFUND
Dont bother ordering online. Makes no difference. The past 3 times I have ordered ahead because I dont have a long lunch Ive still had to wait 10 minutes on top of the 20 for pick up time... Someone should revoke their online ordering privileges
Atmosphere: 1
Food: 3
Service: 1
Manjod was amazing she handled everything good 10/10 recommend!!!! All Fresh as well
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
In and out with great customer service.
Ngl don’t come here if you’re looking for to have a decent meal, the service is decent. The food on the other hand tastes like it was sitting out for a long time. Even with the sub put in the oven the food was terrible. Don’t think of trying the cookies, if u were expecting a nice warm soft cookie, they are hard. The machine is old and not taken care of, as soon as I sipped my sprite I threw it out because it was water, you know when your let pop sit for a day with ice…… that’s how my sprite taste.
Atmosphere: 1
Food: 1
Service: 2
She was talking on the phone the whole time and ended up toasting my sandwich even though I said no. I understand being bored at work but come on, pay some attention.
Atmosphere: 2
Food: 5
Service: 2
6.19 for a 6 inch veggie sub other subways 4.99??? And no restroom
Atmosphere: 1
Food: 1
Service: 1
The lady that works at the end up like I guess you would call it night shift she's there till 7:00 makes the best sandwiches very friendly good customer service and the food is
Atmosphere: 5
Food: 5
Service: 5
A ripoff ,stingy portions,they can do much better than this .
Atmosphere: 3
Food: 2
Service: 5
Called times, no answer. Decided to just come up,their veggies were slightly rotted and flies were flying all around the food. Then they claim they don't accept coupons.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Nice service
Atmosphere: 5
Food: 5
Service: 5
Nice clean great
Atmosphere: 3
Food: 3
Service: 4
Fast service great customer service very friendly food place sandwiches was on point meaning the food was good good
The 6 inch meatball sandwich was a 4 1/2 inch sandwich with 3 meatballs I ask for a true 6 inch sandwich as I also purchase a 12 inch BMT and you could see the meal ball sandwich was not 6 inches. They were trying to pull the wool over the public eyes this is not fair, the prices have been raised so give customer what they deserve nothing less nothing more. I visited the Northfield Road Store. I will not visit any Subway after this.
One person working there during lunch time and she was slow as hell. Food is too mid to be that slow
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