Wendy's

46048 US-20, Oberlin
(440) 574-5000

Recent Reviews

Steve Datko

Place was dirty. Employees acted like no one new what they were doing. And the cook looked like he smoked a pound of weed.

Atmosphere: 1

Food: 3

Service: 1

Rhonda Jenkins

In drive through 20 minutes with only 3 cars in front of me. Burger dry and fries as cold as burger. Very disappointed

Mike Creech

Not enough staff to take my order and the place was

Atmosphere: 1

Service: 1

Falter Smitty

Attitude from half the employees.When gone drive thru and order extra of anything you get charged for it but rarely ever have it on your sandwich. If any of it at all. Ask for extra mayo just to get down the road a bit and bite into a bone dry sandwich because they didn't put any on it.

Atmosphere: 1

Food: 2

Service: 1

Krysta Lynn

This Wendy’s is so rude cussing at her costumers.. they don’t deserve any stars in my book.. took them 10 mins to just knowledge us at the window and when ask for a manager she totally yelled at us like ma’am I work in fast food too and I’m not like that with my paying customers. DO NOT GO HERE AND THERE WAS BUGS IN MY FOOD GROSS..

Sierra Hopkins

Service was terrible and the order taker was extremely rude, gave no greeting and had an attitude. They told us that they were only serving nuggets and fries, we tried ordering baconator fries without the cheese sauce since they were out but did not tell us that we couldn’t order them until we got to the window and rushed us to leave. As someone who works customer service, this is disappointing.

Atmosphere: 1

Food: 1

Service: 1

Bumchod

I work second shift. So I usually head here after 10p, when I go. This location is a hellscape at night. I think I've been served only twice in the 6 or 7 times I've gone. It's always some ridiculous excuse, my most recent one 'you need to order at least 5 items'. Other excuses range from 'computer down' or 'cash only'. I've told them thru the speaker they should just change their hours and close earlier if they aren't trying to serve! Entrees I've gotten have been decent, fries are usually a cold embarrassment tho.Just have some self respect and change your hours to close earlier. Management too burnt out to do a good job.

Atmosphere: 1

Food: 3

Service: 1

Beth Bowman

I guess it’s necessary now to ask for tomato without the stem. Unacceptable. Do better.

Food: 1

Renee

Nothing wrong with food but everytime I go here, some employees act like you're just bothering them when you're trying to order. I didn't go here to get snapped at.

Atmosphere: 1

Food: 4

Service: 1

Will Compton

Closed early everyday and very bad service.

Atmosphere: 1

Food: 1

Service: 1

maciah harouny

I did an online order I waited 20 mins after I checked in for to not even be right i was asked to pull forward so i did after waiting 12 min i decided to go in and ask why it was taking so long they said they were waiting on biscuits i asked to speak with a manager and the girl i was talking to with an attitude said how can i help you then told me she couldn’t do anything for me bc i was an online order i got 3 sausage egg and cheese biscuits and 1 sausage, egg, and Swiss croissant i get home and there was no swiss or cheese on any sandwich but im sure its my fault i should’ve opened the sandwiches before leaving they always have horrible service and they never can get an order right and when u try to get it fixed they have the worst attitude about it i will no longer be going here as its multiple times ive had issues and they never get fixed

Atmosphere: 1

Food: 1

Service: 1

Mark Kisner

Every time I've eaten at this location, I've had issues with my order being incorrect or incomplete. Not to mention, the food is often not very fresh. The building is just plain dirty. Sticky residue all over the pop machine and counters, old dried spills. Sanitation is seriously lacking. The floor everywhere is greasy and hazardous. To top it off, many of the employees are rude and lack basic customer service skills.

Atmosphere: 2

Food: 2

Service: 2

Karla A.

Food was good, service was good. Restaurant could use some cleaning. Biggest complaint is they could not provide us with a credit card receipt for our purchase. This seems to be a common issue with all fast food.

Atmosphere: 3

Food: 4

Service: 4

Thomas O'Reilly

Gr8 food!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wendy's Hot & Crispy Fries

Fadi Bukzam

Dining room is closedOnly drive through even during lunchOrdered the Baconator instead got a cheeseburger with loads of

Atmosphere: 1

Food: 3

Service: 2

Recommended dishes: Baconator

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