Wendy's

5091 Alum Creek Dr, Obetz
(614) 497-1442

Recent Reviews

Chase Chapman

Food usually hot but very inconsistent. Frys are never near full maybe half full if lucky. Some people are not the nicest behind the counter. Few bad apples in there a few great workers. Unfortunately more negative experience here vs a positive.

Atmosphere: 2

Food: 3

Service: 2

flexi thepottart

No Frosty ?

Atmosphere: 2

Food: 1

Service: 3

Puna J

I don't know what's going on with this location. The only time that food is decent is when one of the manager's are there and our food would be fresh. But the last couple of times, my burger was so dried out and crispy as if it was sitting in the warmer for a long time. This past visit my sister's fries were cold and our sandwiches were cold. We would've gone back, but didn't wanna take the risk.

Atmosphere: 3

Food: 1

Service: 3

John Stroud

They messed up my order and refused to fix it telling me I had to contact customer service for a refund. This place can’t even handle day to day customers the wait for your food is 5 mins at least. Worst Wendy’s I’ve been to honestly

Atmosphere: 1

Food: 1

Service: 1

Tracey Jarvis

I had got the baconator on Thurs evening and just got diagnosed with food poisoning. Everything tasted OK for fast food, just throwing out a

Atmosphere: 4

Food: 1

Service: 4

Mandy Hecht

So I work right by this wendys and grew up by Here and I have never had any problems food is always hot n fresh there fast friendly and it's nice and clean always forsure 10 outta 10 when u need some lunch real quick wendys is the place that 5$ biggie bag is the best afforable lunch in my opinion .

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich, Fries

Jack Day

I don't know what's happened recently as I've been a regular for a while cuz this is near my work but the manager who runs the drive-thru is very rude and hostile towards customers. I've seen her be very good to her staff at the same time incredibly rude to customers and setting the example for the rest of them. I won't go back for a while hopefully they replace her soon

Atmosphere: 1

Food: 2

Service: 1

Melanie Hatfield

Terrible experience. Will never return to this location.

Atmosphere: 1

Food: 1

Service: 1

Melanie Hertenstein

Horrible customer service. I could not give them my money. I will never return to this franchise.

Atmosphere: 1

Food: 1

Service: 1

M Herky

Rude employee I was there at 1:45 pm. Jan 25th, 2024. Employee told me to speak up, and when I did, she said not to yell at her. I said I wanted a 20 pc nugget, so instead of just ringing up two tens, she rudely had to tell me they don't have a 20pc. She kept rudely asking if I was done, like I would tell you when Im done .I left without finishing my order. Won't be returning.

Atmosphere: 1

Food: 1

Service: 1

Jacqueline Archer

Team freaked out at the window because I “drove off at the speaker” when I literally was told “sorry for your wait, go ahead and pull around” at said speaker.Such an unprofessional team.

Ricky

This Wendy's location has become quite pathetic. We stopped here to pick up a quick meal on our way to a Christmas event. Before we placed our order, we specifically asked if they had baked potatoes. The young lady working the counter went back and checked, and she came back and confirmed they did indeed have baked potatoes.At that time, we went ahead and placed our order. We ordered 6 meals. They fairly quickly got the majority of the order together and bagged. Well, that is where it all went wrong. We waited [with 97% of our order left sitting on the counter] for over 30 minutes. Why? Because they DID NOT have any baked potatoes. So, they were making these potatoes in the back in the MICROWAVE. They nuked the potatoes. They nuked them so bad that the potatoes were not even editable. Meanwhile, after they finally managed to get the baked potatoes done and put into our bag, we proceeded to check the order only to find the 97% of the food that was done and bagged sitting on the counter went completely COLD.Every single time, we have been to this particular location in the last 6 months they have consistently done one thing right, and that is, they consistently screw up every single order. After this latest experience and others recently, we will not be returning to this location. Beyond unacceptable.

Food: 1

Service: 1

Sheila Walker

I purchased a Double Bacon Classic with mustard, onion, tomato. I received a double, no bacon with mayo, ketchup, onion, tomato, pickles and lettuce. I tried calling in but no one will answer. Food wasn't even hot. I do not recommend this particular Wendy's.

Food: 1

Service: 1

phillip lehew

11:00 satin drive-thru for 5 minutes had to wait 10 minutes for fresh fries with three other customers no one was originally in line at all.

Atmosphere: 3

Food: 3

Service: 1

Couro Kane

There is always something wrong at this Wendy’s. How is it that every time I come here the system is down. I came on 11/2/2023 8:50pm going to the drive through no employees were in the kitchen . They were all in the lobby playing what looks like a card game then tell you the systems are down

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