Customers` Favorites
“We got to this restaurant frequently and the service is always good and the food is usually delicious .
Today (11/25/2025 @ around 7:40 was in the order was placed) we ordered a to go order, and since we had never had an issue until tonight. My daughter gives us our food (we live in Galion) and the wings are way over cooked. When my husband opened his box you could SMELL the burnt.
However, when I called the manager was very nice, understanding and offered me a refund. I declined the refund and requested to have the wings remade and we would bring back the food (minus the 1 my husband attempted to eat. No clue why he tried with the smell, but whatever)
When we got there, this blonde haired lady came out with a to go bag ready for us, she even had them remake our fries.
I gave her our old order and she apologized and was friendly!
To me the staff making it right (remaking the food) was so much better and the best possible customer service option (in my opinion)
I will come back here, not because we love the food (we do) but because the staff was super friendly and willing to acknowledge a mistake made and they made it right by remaking the food.“
Customers` Favorites
“Come here often. The servers are always great and keep our drinks full. The ladies when you walk in aren’t the most welcoming. Food is always hot and comes out quickly. My really only complaint is it always seems dirty tables sticky and floor has trash on it.“
“I received truly excellent service. A gentleman from Wingstop contacted me to inform me that they were experiencing a slight delay. It was wonderful to receive the call, as it demonstrated their proactive approach. I also appreciated the warm greetings I received upon entering, even though they were busy. The food was served hot, fresh, and incredibly delicious! I am very impressed with both the overall service and the quality of the food..“
Customers` Favorites
“not a fan pizza wasnt hot and crust was solf not cripy at all“
Customers` Favorites
“I got the mushroom Swiss burger with no bun and I kid you not, best burger I’ve ever had! Super juicy and perfectly seasoned! Yum!“
Customers` Favorites
“Not only is the food very delicious, the staff is amazing and go above and beyond!!! Can't beat the prices either! Great place for lunch or dinner!!“
Customers` Favorites
“I love their sweet sauce! Always good!“
Customers` Favorites
“stopped here on the motorcycle.... good and friendly service. The food was amazing. My husband and I will be back for sure.“
Customers` Favorites
“The menu is creative, fun and delicious while the service is incredible.“
Customers` Favorites
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“I've been visiting WingStreet Pizza Hut for several years, and the experience has consistently been solid. The food is great, exactly what I’ve come to expect, and the service is always friendly and reliable. It’s clear they care about maintaining quality where it counts—at the table.
However, I had to knock off a star due to the condition of the bathroom. There was urine on the floor, a strong odor, and the paper towel dispenser was not only empty but left wide open. It definitely needed attention and could easily put off a customer’s appetite. Cleanliness in all areas is important.
Still, overall, it's a great place for wings and pizza, and I’ll continue to come back. Just hope to see some improvement in the restroom upkeep.“