Won’t deliver 5.8 miles away and try to tell me they never did but that was the only thing my nephew would eat when he lived with me I live 5.8 miles away in the same town so what’s the problem
Atmosphere: 1
Food: 1
Service: 1
Bill Sullivan
I was given the wrong order and called the manager. He was very professional and had the correct order sent out immediately no augment at all.
This is how you retain customers.
Accolades, to this gentleman.
Atmosphere: 5
Food: 5
Service: 5
Audra Lambert
Staff was so friendly, food was hot and fresh
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Personal Pan Pizza
Stephanie Fisher
Can't ever get ahold of store and food was extremely late(2 hours late) and never got a call saying it was going to be late will never be ordering from pizza hut again this store sucks!! Have had this happen more than once! Ps. Still waiting 2 hours later with no call still!
Atmosphere: 2
Food: 2
Service: 1
Wilna Saintfort
Me and my husband stopped by the Orville location at 7:51p.m. on 10/18/24. We were greeted by Matt. When we were ready to make our order, Spencer assisted us instantly and even got us a great deal. His guest service and customer appreciation is top tier and is one the reasons why me and my family frequent pizza hut. As we were leaving, Matt was courteous enough to offer utensils and paper plates. It was an amazing experience. No one out pizzas the hut and good people like Spencer and Matt are primary reasons for that. Thank you Spencer and Matt.
Worst experience ever. Almost an hour late on deliver ( delivery by 5:55 delivered @6:41). Ordered 4 medium pan crust, received 2 hand tossed, and 2 thin rectangle. Called twice 1st no delivery workers, then it showed picked up @6:19. 2nd time they ran out of pan medium crust. We just gave you what we had. But you charged me for pan $4. Most unorganized business I have ever seen. We order at least once a week..never again
Food: 1
Service: 1
GiaVanni Himes
A wonderful establishment. The customer service was next level. I had a very long day at work and came in to order pizza late at night and this store treated me like I was family. The guy behind the counter was new, but he did his job very well, and served me with a smile. Would recommend. 10/10
Atmosphere: 5
Food: 5
Service: 5
Bobbi Ann
Ordering pizza shouldn't be stressful. The app constantly crashes. The website is trash as well. I couldn't redeem points due to the malfunctions. I went ahead and paid for the pizza 15.99 but it should have been free. This frustration happens everytime I order from this place. The malfunction of not talking to someone who actually works in the store drives me nuts as well. So we will just be eating at other local shops, absolutely done with PIZZA HUT!!!
The Big New Yorker was a big hit! Cooked and tasted amazing! Great drive thru service too!
Roni King (Roni J. King)
Love this pizza hut, always friendly and the food is always fresh!
Tony Maglio
Order boneless wings and breadsticks last night and they were terrible!! The breadsticks were burnt and the wings had barely any sauce on them ! Would definitely never order from here again !
Won’t deliver 5.8 miles away and try to tell me they never did but that was the only thing my nephew would eat when he lived with me I live 5.8 miles away in the same town so what’s the problem
Atmosphere: 1
Food: 1
Service: 1
I was given the wrong order and called the manager. He was very professional and had the correct order sent out immediately no augment at all.
This is how you retain customers.
Accolades, to this gentleman.
Atmosphere: 5
Food: 5
Service: 5
Staff was so friendly, food was hot and fresh
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Personal Pan Pizza
Can't ever get ahold of store and food was extremely late(2 hours late) and never got a call saying it was going to be late will never be ordering from pizza hut again this store sucks!! Have had this happen more than once! Ps. Still waiting 2 hours later with no call still!
Atmosphere: 2
Food: 2
Service: 1
Me and my husband stopped by the Orville location at 7:51p.m. on 10/18/24. We were greeted by Matt. When we were ready to make our order, Spencer assisted us instantly and even got us a great deal. His guest service and customer appreciation is top tier and is one the reasons why me and my family frequent pizza hut. As we were leaving, Matt was courteous enough to offer utensils and paper plates. It was an amazing experience. No one out pizzas the hut and good people like Spencer and Matt are primary reasons for that. Thank you Spencer and Matt.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Mushroom and Olive Pizza, Honey BBQ, Cinnamon Sticks, Bleu Cheese Dip, Ultimate Chocolate Chip Cookie, Breadsticks, Sides, Buffalo Chicken Pizza, Cheese Pizza, Fries, Backyard BBQ Chicken Pizza, Cinnamon Stick Icing Dipping Sauce, Roasted Garlic Cheese Sticks, Personal Pan Pizza, Boneless Wings, Big Dinner Box with Breaded Boneless Wings
Get pizza there once a week. Always good
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: 12 Medium Pizza
Worst experience ever. Almost an hour late on deliver ( delivery by 5:55 delivered @6:41). Ordered 4 medium pan crust, received 2 hand tossed, and 2 thin rectangle. Called twice 1st no delivery workers, then it showed picked up @6:19. 2nd time they ran out of pan medium crust. We just gave you what we had. But you charged me for pan $4. Most unorganized business I have ever seen. We order at least once a week..never again
Food: 1
Service: 1
A wonderful establishment. The customer service was next level. I had a very long day at work and came in to order pizza late at night and this store treated me like I was family. The guy behind the counter was new, but he did his job very well, and served me with a smile. Would recommend. 10/10
Atmosphere: 5
Food: 5
Service: 5
Ordering pizza shouldn't be stressful. The app constantly crashes. The website is trash as well. I couldn't redeem points due to the malfunctions. I went ahead and paid for the pizza 15.99 but it should have been free. This frustration happens everytime I order from this place. The malfunction of not talking to someone who actually works in the store drives me nuts as well. So we will just be eating at other local shops, absolutely done with PIZZA HUT!!!
Parking: Great
Wheelchair accessibility: Yes
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Pepperoni Pizza
Delicious.
Restaurantji Recommends
The Big New Yorker was a big hit! Cooked and tasted amazing! Great drive thru service too!
Love this pizza hut, always friendly and the food is always fresh!
Order boneless wings and breadsticks last night and they were terrible!! The breadsticks were burnt and the wings had barely any sauce on them ! Would definitely never order from here again !
Best Pizza Hut around
Pizza Hut delivers orders on time and acurately.
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