Walked in and place was basically empty. We were asked to give our number to wait for a table, we did and sat down. While we were waiting we listened to the staff at the pick up counter sing songs about how much they hate working here and there were flys flying around and it smelled bad. Meanwhile the next set of people walked in and were seated immediately. We waited at the hostess stand again to ask how much longer and a hostess never appeared. We ended up leaving and going to a better place to eat without bugs and happy employees. Still never got the text that my table is ready…….
Atmosphere: 1
Service: 1
Sue DiTullio
Stopped in for lunch at the Oxford Ohio location. Food was fresh, flavorful and plentiful. Server was pleasant
Atmosphere: 5
Food: 5
Service: 5
Jo D
Not a bad experience. The food is typically good. I do feel like the wings have shrunk and the cost has went up but what hasn't gone up. Our wings were good though!
Atmosphere: 4
Food: 5
Service: 4
Heather Deters
It is so dirty that even the front doors are sticky.
Atmosphere: 1
Food: 2
Service: 4
Recommended dishes: Chicken Wings
Kassidy May
Ordered lunch for my son and I to come home and find his grilled cheese completely burnt
Atmosphere: 1
Food: 1
Service: 1
Ty May
Ordered lunch for me and my kid and when I got back home to find my kids grilled cheese completely burnt
Atmosphere: 1
Food: 1
Service: 1
iniguy
The service sucks here. The manager should be embarrassed by the lack of care for the customer. I'm done with this place!
Atmosphere: 1
Food: 2
Service: 1
Sheila Lunsford
Boneless chicken for my kids were inedible they were so hard. My BBQ boneless wings were dry and hard as well. Spent $50 on mostly inedible food.
Atmosphere: 2
Food: 1
Service: 1
Erik
In my experience, this place is actually pretty great. There are off days, but the food has usually been pretty good, even very good at times. Employees don't seem like they despise their lives and their jobs, and I don't feel like I'm being a burden by ordering.
BWW is a little pricey as a chain, but consistently higher quality than some other chains that it's competing with. Our location in Oxford is good, too.
Atmosphere: 4
Food: 4
Service: 5
Camille Scalera
I have never in my life had a worse experience at any restaurant. The way this manager “runs” this restaurant should be studied in manager handbooks on what never to do. After my food came out cold an hour before anyone else’s, I asked for it to be remade and the manager would not remake my onion rings on my second sandwich! Our server Jeff was an angel however, and kept our spirits up while we waited two hours for our food that ended up making me borderline throw up. I understand a certain amount of wait time will happen while there’s a deal on wings on Thursdays in a college town, but this was every bit as ridiculous as possible. Brandi should be fired as quickly as possible :)
Sports bar that is a great social spot for college life
Atmosphere: 4
Food: 4
Service: 5
Hannah Duff
Jeff gave us a a legendary experience! He was a great server and made our experience great. We will definitely be back for my name jeff! He’s the best ever!!!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
Dustin Beckelhymer
Will probably never dine or order from this location again wings barely any sauce and were tiny. Definitely not the same as it use to be 10 years ago at least.
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Fried Pickles, Chicken Wings
Jennifer Mangat
Not sure where to start. Waited 15 min to be seated. One bathroom in order. Man tried to demand to go in the bathroom while my 4 year old daughter using it. Trying to push past my husband demanding to get in. Waitress took order , brought one dish out. Then we waited other 15 min before another dish brought out by another person then the last tree dishes came far after that. Didn't get dressing on Caesar salad. Waitress never came back to offer refills. Came brought check. And acts as if it's so busy saying thanks for being patient. This is frustrating as we just move to this area and this is our first family Day out and get terrible service.
Walked in and place was basically empty. We were asked to give our number to wait for a table, we did and sat down. While we were waiting we listened to the staff at the pick up counter sing songs about how much they hate working here and there were flys flying around and it smelled bad.
Meanwhile the next set of people walked in and were seated immediately. We waited at the hostess stand again to ask how much longer and a hostess never appeared. We ended up leaving and going to a better place to eat without bugs and happy employees. Still never got the text that my table is ready…….
Atmosphere: 1
Service: 1
Stopped in for lunch at the Oxford Ohio location. Food was fresh, flavorful and plentiful. Server was pleasant
Atmosphere: 5
Food: 5
Service: 5
Not a bad experience. The food is typically good. I do feel like the wings have shrunk and the cost has went up but what hasn't gone up. Our wings were good though!
Atmosphere: 4
Food: 5
Service: 4
It is so dirty that even the front doors are sticky.
Atmosphere: 1
Food: 2
Service: 4
Recommended dishes: Chicken Wings
Ordered lunch for my son and I to come home and find his grilled cheese completely burnt
Atmosphere: 1
Food: 1
Service: 1
Ordered lunch for me and my kid and when I got back home to find my kids grilled cheese completely burnt
Atmosphere: 1
Food: 1
Service: 1
The service sucks here. The manager should be embarrassed by the lack of care for the customer. I'm done with this place!
Atmosphere: 1
Food: 2
Service: 1
Boneless chicken for my kids were inedible they were so hard. My BBQ boneless wings were dry and hard as well. Spent $50 on mostly inedible food.
Atmosphere: 2
Food: 1
Service: 1
In my experience, this place is actually pretty great. There are off days, but the food has usually been pretty good, even very good at times. Employees don't seem like they despise their lives and their jobs, and I don't feel like I'm being a burden by ordering.
BWW is a little pricey as a chain, but consistently higher quality than some other chains that it's competing with. Our location in Oxford is good, too.
Atmosphere: 4
Food: 4
Service: 5
I have never in my life had a worse experience at any restaurant. The way this manager “runs” this restaurant should be studied in manager handbooks on what never to do. After my food came out cold an hour before anyone else’s, I asked for it to be remade and the manager would not remake my onion rings on my second sandwich! Our server Jeff was an angel however, and kept our spirits up while we waited two hours for our food that ended up making me borderline throw up. I understand a certain amount of wait time will happen while there’s a deal on wings on Thursdays in a college town, but this was every bit as ridiculous as possible. Brandi should be fired as quickly as possible :)
Food: 1
Service: 3
Restaurantji Recommends
Sports bar that is a great social spot for college life
Atmosphere: 4
Food: 4
Service: 5
Jeff gave us a a legendary experience! He was a great server and made our experience great. We will definitely be back for my name jeff! He’s the best ever!!!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
Will probably never dine or order from this location again wings barely any sauce and were tiny. Definitely not the same as it use to be 10 years ago at least.
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Fried Pickles, Chicken Wings
Not sure where to start. Waited 15 min to be seated. One bathroom in order. Man tried to demand to go in the bathroom while my 4 year old daughter using it. Trying to push past my husband demanding to get in. Waitress took order , brought one dish out. Then we waited other 15 min before another dish brought out by another person then the last tree dishes came far after that. Didn't get dressing on Caesar salad. Waitress never came back to offer refills. Came brought check. And acts as if it's so busy saying thanks for being patient. This is frustrating as we just move to this area and this is our first family Day out and get terrible service.
Atmosphere: 1
Food: 1
Service: 1
The GM is the best
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