Online it says they close at 8pm. My boyfriend went to order a coffee at 7:10pm. They said they were cleaning and weren’t making any more coffee. Then why aren’t you closed at 7pm? Closing duties shouldn’t happen until after you are closed. But this young generation doesn’t understand the difference between open and closed or good customer service versus bad customer service. They just care about vibes. 😂 well they gave me a bad vibe. God save us all.
Joe Bateman
Won’t be going back here. Couldn’t order on the app. They are out of EVERYTHING. This isn’t a first time. This has happened multiple times. It’s ridiculous. How is that possible? Sounds like mismanagement. Employees are nice. Drinks are decent but that’s only if you can get the drink you want
Atmosphere: 4
Food: 3
Service: 5
Carly Evans
can’t really rate the food because apparently they close before 8 .
Atmosphere: 1
Food: 1
Service: 1
Joseph Ward
Dunkin' donuts does not make you order and pay before you use the restroom and wash your hands but Starbucks does. They act like you're lying when you say you want to use the restroom before you order.Insist that you order and pay first
Niyah R’mahni
they literally need a whole new set of employees or something idk. the barista this morning was so rude and was mad because I didn’t like my matcha, rolled her eyes at me. Overall just a bad experience I reccomend going uptown rather than coming here.
Atmosphere: 1
Food: 1
Service: 1
iniguy
In my opinion it would be more convenient if they closed this Starbucks. They never have help, cater to the online orders and it's miserable for us walking folks. Today I've been in line for 10 minutes and haven't been served yet. Get some damn help!
Atmosphere: 2
Food: 1
Service: 1
Sin Sokhomony
I’ve always loved this drink. So refreshing! However, then the store is out of strawberry purée, the charge 1$ additional is still there. This is kind of cheating.
Atmosphere: 3
Food: 4
Service: 3
Gabriel Bokich
This Starbucks is located inside of Kroger. It has clean amenities and workers are very professional. Sarah specifically had extensive customer service skills today as I was struggling to navigate the new fall holiday drinks on the app. There is tables for eating and lounging and they are clean as well. Definitely a great quick stop if you are grocery shopping at Kroger!
Atmosphere: 5
Food: 5
Service: 5
Mark H
No reason for the wait. The employees kept moving around but ignoring the people starting in line.
Food: 3
Service: 1
Zachary G
Morning shift women have attitudes for no reason. If you don’t like your job, find another.
Good Mexican fare. This location has a small deli and a bakery next to the dining room.
Atmosphere: 4
Food: 4
Service: 4
Evelyn Okorafor
Good food and peaceful environment... hospitable staff as well
Atmosphere: 5
Food: 5
Service: 5
James Staubach
Putting this inside a union Kroger's has its pros and cons. The biggest con is you cannot tip the baristas. They are not allowed to accept tips and they can get fired for it. Most of the kids are awesome with great attitudes. Even though I've watched this, some terrible customers have come through, if you're at Starbucks fan decent place to stop, I'll take a $0.50 coffee from speedway
Atmosphere: 4
Food: 3
Service: 4
Anon Anon
Worst attitude of baristas ever. Not nice people. Don’t go here
Allisa Flannery
Every time I come to this Starbucks Sarah is ALWAYS RUDE. She always seems like she has something else better to be doing and taking my order is a inconvenience. I asked Sarah a question to make sure the drink on the counter was my drink and the response I got was “I have no idea” and just walked away annoyed at my very simple question. If you don’t like where you work go somewhere else. Clearly I’m not the only one who thinks this based on the rest of the reviews.
Online it says they close at 8pm. My boyfriend went to order a coffee at 7:10pm. They said they were cleaning and weren’t making any more coffee. Then why aren’t you closed at 7pm? Closing duties shouldn’t happen until after you are closed. But this young generation doesn’t understand the difference between open and closed or good customer service versus bad customer service. They just care about vibes. 😂 well they gave me a bad vibe. God save us all.
Won’t be going back here. Couldn’t order on the app. They are out of EVERYTHING. This isn’t a first time. This has happened multiple times. It’s ridiculous. How is that possible? Sounds like mismanagement. Employees are nice. Drinks are decent but that’s only if you can get the drink you want
Atmosphere: 4
Food: 3
Service: 5
can’t really rate the food because apparently they close before 8 .
Atmosphere: 1
Food: 1
Service: 1
Dunkin' donuts does not make you order and pay before you use the restroom and wash your hands but Starbucks does.
They act like you're lying when you say you want to use the restroom before you order.Insist that you order and pay first
they literally need a whole new set of employees or something idk. the barista this morning was so rude and was mad because I didn’t like my matcha, rolled her eyes at me. Overall just a bad experience I reccomend going uptown rather than coming here.
Atmosphere: 1
Food: 1
Service: 1
In my opinion it would be more convenient if they closed this Starbucks. They never have help, cater to the online orders and it's miserable for us walking folks. Today I've been in line for 10 minutes and haven't been served yet. Get some damn help!
Atmosphere: 2
Food: 1
Service: 1
I’ve always loved this drink. So refreshing! However, then the store is out of strawberry purée, the charge 1$ additional is still there. This is kind of cheating.
Atmosphere: 3
Food: 4
Service: 3
This Starbucks is located inside of Kroger. It has clean amenities and workers are very professional. Sarah specifically had extensive customer service skills today as I was struggling to navigate the new fall holiday drinks on the app. There is tables for eating and lounging and they are clean as well. Definitely a great quick stop if you are grocery shopping at Kroger!
Atmosphere: 5
Food: 5
Service: 5
No reason for the wait. The employees kept moving around but ignoring the people starting in line.
Food: 3
Service: 1
Morning shift women have attitudes for no reason. If you don’t like your job, find another.
Restaurantji Recommends
Good Mexican fare. This location has a small deli and a bakery next to the dining room.
Atmosphere: 4
Food: 4
Service: 4
Good food and peaceful environment... hospitable staff as well
Atmosphere: 5
Food: 5
Service: 5
Putting this inside a union Kroger's has its pros and cons. The biggest con is you cannot tip the baristas. They are not allowed to accept tips and they can get fired for it. Most of the kids are awesome with great attitudes. Even though I've watched this, some terrible customers have come through, if you're at Starbucks fan decent place to stop, I'll take a $0.50 coffee from speedway
Atmosphere: 4
Food: 3
Service: 4
Worst attitude of baristas ever. Not nice people. Don’t go here
Every time I come to this Starbucks Sarah is ALWAYS RUDE. She always seems like she has something else better to be doing and taking my order is a inconvenience. I asked Sarah a question to make sure the drink on the counter was my drink and the response I got was “I have no idea” and just walked away annoyed at my very simple question. If you don’t like where you work go somewhere else. Clearly I’m not the only one who thinks this based on the rest of the reviews.
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