We started coming to this establishment about 3 years ago and had nothing but a great experience, food and spirits, alike. The bartender at the time was so friendly with conversation, and at the same time took excellent care of other patrons. Food was always spot on... Fast-forward to the last couple of times we have stopped in or ordered online... Nothing but disappointment.
Atmosphere: 1
Food: 1
Service: 1
Nikki Jewell
Server was rude, ordered a lot of different food (4 of us) it was overpriced for the horrible food! Even sent back a pizza due to it being raw and the guy seemed mad like we were lying! The wings are so tiny! For a Sunday browns game we were the only ones in there. Won’t be back!
Atmosphere: 2
Food: 1
Service: 2
Cheryl Tiber
Great food! New favorite pizza 🍕 Awesome music too! Definitely will be back 😁
Anna P.
They have an extensive selection of beer. The food was good as well. The only downside was that it was a little pricey.
Aimee Gibney
We walked in and were told to grab a seat so we sat at the bar. There was one other person at the bar and two tables of diners. It took several minutes for someone to come down and hand us menus (did not ask if we wanted drinks). Five or so minutes later a girl came over and asked if we wanted drinks. I ordered a Pepsi and my boyfriend asked for a Miller Lite bottle. It took her a few minutes to locate the Miller. She proceeded to pour it into a glass (not asking his preference). He stated that if he wanted a glass he would have ordered on tap. She took our order and walked away. In the mean time another female employee came in as did another couple that sat at the bar. Neither employee approached us until our food came out. My boyfriend ordered the BBQ chicken pizza and enjoyed it. I ordered the crispy chicken sandwich and fries. To say I was underwhelmed is an understatement. The chicken was dry and if I didn't know better, I would say it tasted exactly like the red bag chicken from Aldi. At least half of my fries were so charred I couldn't eat them. The girls working spent all of their time with the other couple at the bar chatting and largely ignored the other patrons. This was our first time there and I can honestly say, we won't be back. Your staff is in grave need of training. The only reason you got 3 stars for food was because of the pizza. Oh... and my boyfriend was never asked if he wanted a second beer. He generally has 2 or 3 when we go out. Customer service can make or break a business.
Atmosphere: 4
Food: 3
Service: 1
Katie McNeill
Two women working. Tables filthy everywhere. The place is out of many things so if you don't like beer your options are limited even though they have it on the menu. The icing on the cake was watching them sit and talk and drink while this place was filthy at tables people were currently eating at. Loved the beer and music but won't be back Horrible service. Never came back and checked on us.
Atmosphere: 2
Service: 1
Greg S
When we arrived the place was so empty we did not even think they were open. That should have been our first clue to go somewhere else.
Our server acted as if she had never waited tables before. I ended up ordering the BLT figuring you can't screw that up too bad. Boy was I wrong.
Sandwich arrived with the bacon totally burned and not edible unless you like charcoal.
We cannot recommend this place at all.
[edited JUNE 2024}
IT TOOK MANAGEMENT OVER A FULL YEAR TO RESPOND. I THINK THAT SAYS A LOT!
Greg Smith
Poor is the best we can say. Burnt bacon was inedible at best.
It took management over a year to respond. I think that says ALOT.
Atmosphere: 4
Food: 2
Service: 2
Recommended dishes: Barbarian Pretzel
Shane Cook
This was our first visit to this location in Concord. We dropped my e to check out the beer selection and the atmosphere.It's a nice place with plenty of room for everyone. They have an outdoor seating area open during the summer. And they have live music on Fri and Sat evenings.The selection of draft and bottled beer was amazing. We sampled several of the porters stouts before making our final selection.We chose the Cinna"man" Bun Porter? and Canadian Breakfast Stout(CBS). Both were good with the CBS winning as the favorite.
Atmosphere: 5
Food: 5
Service: 5
Frank Biondolillo
Live music is way too loud everytime I go. I don't usually complain but you can't even hear talking at your own table for a 6pm dinner... We asked if they could turn it down a little bit and the response from the manager was "he won't be doing that". Felt bad for waitress because she missed out on a dinner bill and there were only three tables because it is so loud.
Stopped in for a quick bite and was thoroughly impressed by the food menu and quality of the meal!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Barbarian Pretzel
Eric McBride (McBride)
Thought I gave it a 5
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Barbarian Pretzel, Meatball Hoagie, Custom Made Pizza
Angie Sanchez
The service is a little delayed but it's good!
Atmosphere: 4
Food: 5
Service: 4
Angie O'Brien
The service is a little delayed but it's good!
Atmosphere: 4
Food: 5
Service: 4
Brandon P-R
I enjoyed having the opportunity to visit Beerhead. They had a wide variety of options for drinks, including root beer which I enjoyed along with an amazing pizza! Go here and get the pizza, it is fabulous!
Dietary restrictions: Provided non alcoholic beverages.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Custom Made Pizza, Meat Pizza, Goodfella Pizza
We started coming to this establishment about 3 years ago and had nothing but a great experience, food and spirits, alike. The bartender at the time was so friendly with conversation, and at the same time took excellent care of other patrons. Food was always spot on...
Fast-forward to the last couple of times we have stopped in or ordered online... Nothing but disappointment.
Atmosphere: 1
Food: 1
Service: 1
Server was rude, ordered a lot of different food (4 of us) it was overpriced for the horrible food! Even sent back a pizza due to it being raw and the guy seemed mad like we were lying! The wings are so tiny! For a Sunday browns game we were the only ones in there. Won’t be back!
Atmosphere: 2
Food: 1
Service: 2
Great food! New favorite pizza 🍕 Awesome music too! Definitely will be back 😁
They have an extensive selection of beer. The food was good as well. The only downside was that it was a little pricey.
We walked in and were told to grab a seat so we sat at the bar. There was one other person at the bar and two tables of diners. It took several minutes for someone to come down and hand us menus (did not ask if we wanted drinks). Five or so minutes later a girl came over and asked if we wanted drinks. I ordered a Pepsi and my boyfriend asked for a Miller Lite bottle. It took her a few minutes to locate the Miller. She proceeded to pour it into a glass (not asking his preference). He stated that if he wanted a glass he would have ordered on tap. She took our order and walked away. In the mean time another female employee came in as did another couple that sat at the bar. Neither employee approached us until our food came out. My boyfriend ordered the BBQ chicken pizza and enjoyed it. I ordered the crispy chicken sandwich and fries. To say I was underwhelmed is an understatement. The chicken was dry and if I didn't know better, I would say it tasted exactly like the red bag chicken from Aldi. At least half of my fries were so charred I couldn't eat them. The girls working spent all of their time with the other couple at the bar chatting and largely ignored the other patrons. This was our first time there and I can honestly say, we won't be back. Your staff is in grave need of training. The only reason you got 3 stars for food was because of the pizza. Oh... and my boyfriend was never asked if he wanted a second beer. He generally has 2 or 3 when we go out. Customer service can make or break a business.
Atmosphere: 4
Food: 3
Service: 1
Two women working. Tables filthy everywhere. The place is out of many things so if you don't like beer your options are limited even though they have it on the menu. The icing on the cake was watching them sit and talk and drink while this place was filthy at tables people were currently eating at.
Loved the beer and music but won't be back Horrible service. Never came back and checked on us.
Atmosphere: 2
Service: 1
When we arrived the place was so empty we did not even think they were open. That should have been our first clue to go somewhere else.
Our server acted as if she had never waited tables before. I ended up ordering the BLT figuring you can't screw that up too bad. Boy was I wrong.
Sandwich arrived with the bacon totally burned and not edible unless you like charcoal.
We cannot recommend this place at all.
[edited JUNE 2024}
IT TOOK MANAGEMENT OVER A FULL YEAR TO RESPOND. I THINK THAT SAYS A LOT!
Poor is the best we can say. Burnt bacon was inedible at best.
It took management over a year to respond. I think that says ALOT.
Atmosphere: 4
Food: 2
Service: 2
Recommended dishes: Barbarian Pretzel
This was our first visit to this location in Concord. We dropped my e to check out the beer selection and the atmosphere.It's a nice place with plenty of room for everyone. They have an outdoor seating area open during the summer. And they have live music on Fri and Sat evenings.The selection of draft and bottled beer was amazing. We sampled several of the porters stouts before making our final selection.We chose the Cinna"man" Bun Porter? and Canadian Breakfast Stout(CBS). Both were good with the CBS winning as the favorite.
Atmosphere: 5
Food: 5
Service: 5
Live music is way too loud everytime I go. I don't usually complain but you can't even hear talking at your own table for a 6pm dinner... We asked if they could turn it down a little bit and the response from the manager was "he won't be doing that". Felt bad for waitress because she missed out on a dinner bill and there were only three tables because it is so loud.
Atmosphere: 1
Food: 3
Service: 5
Restaurantji Recommends
Stopped in for a quick bite and was thoroughly impressed by the food menu and quality of the meal!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Barbarian Pretzel
Thought I gave it a 5
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Barbarian Pretzel, Meatball Hoagie, Custom Made Pizza
The service is a little delayed but it's good!
Atmosphere: 4
Food: 5
Service: 4
The service is a little delayed but it's good!
Atmosphere: 4
Food: 5
Service: 4
I enjoyed having the opportunity to visit Beerhead. They had a wide variety of options for drinks, including root beer which I enjoyed along with an amazing pizza! Go here and get the pizza, it is fabulous!
Dietary restrictions: Provided non alcoholic beverages.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Custom Made Pizza, Meat Pizza, Goodfella Pizza
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