Wendy's
1550 Mentor Ave, Painesville
(440) 357-0583
Recent Reviews
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Employees didn't even speak my mobile order was wrong had to go into the store to get a correctly made sandwich and condiments requested were also not in the bag. I have not gone to Wendy's in quite a while and now I remember why.
Atmosphere: 1
Food: 1
Service: 1
Fast food
Atmosphere: 5
Food: 5
Service: 4
I had stopped through the drive thru tonight about 10 minutes before they closed and not only was the server super helpful, but they even went so far as to recommend new flavors of the lemonade and triple check my order to make sure everything was correct. I will most certainly be stopping again especially on the nights I work late.
Atmosphere: 5
Food: 4
Service: 5
Ordered a LARGE caramel crunch vanilla Frosty Fusion on 6/12. Look at the picture and you tell me if you think this is a large? When I called the manager to complain, she told me that this is what corporate said to do because the crunch is falling out of the top of the cup! STAY FAR AWAY FROM THIS LOCATION!!! Mentor was very good! Much different atmosphere!
Food: 1
Service: 1
Always fast service and friendly
Atmosphere: 4
Food: 4
Service: 4
Downright awful food how they charge people for this food is unbelievable i waited in line for over fifteen minutes all the food was thrown together. Smashed, you name it. People are running back-and-forth from window to window. What a joke. You guys should just close the doors and turn the lights off. If you can't handle the business,... but you've lost mine..... I'll be damned if i'm gonna sit in line all the way out at the street to get my money back
Atmosphere: 1
Food: 1
Service: 1
This Wendy’s has gone downhill so bad. This was the one my mom worked at to support me and my brother when we were kids, I’ve been coming here my whole life and this was probably one of the worst orders I’ve received.
I came here yesterday and ordered a breakfast bacon burrito with extra cheese. Not only did I not get extra cheese, there were hardly any potatoes OR bacon on the burrito. The baconator sandwich my spouse got was extremely small compared to how it normally comes. Shrinkflation or was it someone being lazy and using the wrong bun? Who knows. I ordered two egg and cheese croissant sandwiches for my kids as well, and NONE of them came with the cheese on them and they didn’t like the sandwich.
They simply don’t care about what they’re doing in the kitchen a lot of them act like they hate their jobs. There are other locations that are better around here.
Atmosphere: 2
Food: 1
Service: 2
Aaron was extensively helpful in handcrafting a wonderful dining experience. I am forever grateful for his extensive generosity and professionalism in his craft.
Atmosphere: 4
Food: 4
Service: 5
Best fast food burgers around and service to match!
Atmosphere: 5
Food: 5
Service: 5
Wendy's frosty are tasty. Good fries, Dave's single with cheese I'd recommend
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
one of the cleaner, nicer fast food places. like arbys it's one step up from others. almost at the chipotle/penn station level. not quite mission bbq level.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Chili, Hamburger, Strawberry Vanilla Frosty Swirl, Baconator Fries
Ordered Chili Cheese fries from drive thru, forgot the Plastic ware fork/knife. When I go park and go inside to get some, there is none available in the dining room. When asking for more, the people behind the counter give me attitude and scoff at me. Why is your mistake my fault? Sorry for wanting Wendy's 🤷
Atmosphere: 1
Food: 4
Service: 1
They often forget your food so always ask for a receipt. Don’t bother calling if they did forget an item in your order just revisit the store. Their phone is never on or out of service. I just spent 50 somewhere dollars and half my order is not right. (Wasted money, decided to just go somewhere else)
I Tried to call and couldn’t get an answer. & I’m not driving back I live 20 mins away. Which sucks but this review is to warn you all to always check your order ! Actually check the items to make sure your order is made how you wanted!
Atmosphere: 5
Food: 3
Service: 3
The chicken sandwiches been good on my lunch breaks
Atmosphere: 4
Food: 4
Service: 4
This place is terrible. Dry food at premium prices. 14 dollars for a tiny burger and a few chicken nuggets. Please close down so a better restaurant can take your place.
Atmosphere: 1
Food: 1
Service: 4
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