DQ Grill & Chill Restaurant

Clean store with friendly employees. Always a good experience and still a fan of the classic peanut buster parfait.

Atmosphere: 5

Food: 5

Service: 5

Excellent customer service. Food was hot and fresh. Will go again

Excellent service… delicious treats!!! Highly recommend!!! His blessings!!! Thank you!!!

Food: 5

Service: 5

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Love it here

Atmosphere: 5

Food: 5

Service: 5

I stopped in for a shake. When I was getting ready to order and pay, the young lady taking my order, said the shake is half price do to happy hour. Wow that was a surprise, nice staff. I'm going back for a meal.

Atmosphere: 5

Food: 5

Service: 5

The employees are not friendly and they have no sense of urgency at all. They walk around like they have no clue what they’re doing. They also take forever to even acknowledge you.

Atmosphere: 1

Service: 1

Easily available eggless ice cream cakes. I wish they had eggless cakes without ice cream

Atmosphere: 5

Food: 4

Service: 5

Went to pick an order up was totally ignored by the girl working! Served someone behind me when she did Served me threw the order on the counter disgusting behaviour

Atmosphere: 1

Food: 1

Service: 1

This is my Dad and I’s usual lunch meet up spot. Never had any problems before, but today i decided to take my beautiful girlfriend out on a lovely date here and it was almost terrible. When placing our order, the lady was nice. We sat down and then recieved our order, but she says “We need to grab your pretzel sticks”. My girlfriend said she wanted marinara for chz curds so I went up there just to be greeted with attitude from the lady who took our order AND another lady. After that i also was being nice saying how I would save her the trip back to our table and i would wait the 2 mins for my pretzel sticks. After that she rolled her eyes and gave me my pretzel sticks, without my queso tho ? So embarrassed already, i had to go back up there. When i asked for the queso i didn’t get, the original lady who took our order looks at another lady and starts talking shit. Explaining how i said originally how i wanted no sauces and now that i do and they should charge me even tho looking back at my receipt, she didn’t even ring me up correctly, hence why my pretzel sticks weren’t ready. Moral of this experience, As a restaurant worker, it doesn’t take any energy out of our days to be kind, if anything it takes more energy to be an ass. As a customer though, this was disappointing and i’m a person too who spent my money at this place just to be treated rude.

Cashier placed my order then said my order was placed on the same order as my coworkers then brung it out separately then the manger got smart when i asked where my food was instead of explaining that my order was placed with another customer terrible customer service

Atmosphere: 1

Food: 2

Service: 1

Blizzard had some plastic in it. Now I am like an ocean whale with plastic in my belly.

Atmosphere: 3

Food: 1

Service: 3

Went thru the drive thru ordered a chesseburger yesturdays and this morning at 3 am got food poisoning. Never again going here to eat!!!!🤢🤮

Atmosphere: 1

Food: 1

Service: 2

I'm disappointed that you can't order custom cakes online at any DQ in my area.I had to call and describe what design I would like, it was more convenient to design and order my own online. BUT... I am highly satisfied with the way Diana decorated my daughter's cake. It was beautiful .

Food: 4

Service: 5

Awesome workers and great food. Overall good experience

Atmosphere: 3

Food: 4

Service: 4