KFC

5380 Pearl Rd, Parma
(440) 884-7100

Recent Reviews

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xxbobsetsfirexx

Cmon..KFC is just garbage all the way around..employees are terrible..love pulling you into a spot to wait forever even though everything is premade..
Most employees seem to be on parole..
Total crap..out of food by 7:30 pm most days.

Atmosphere: 1

Food: 1

Service: 1

Deb

My favorite place to eat...pot pies are two for $10 and I like the chicken breast and the meal but before it use to come with mashed potatoes and coleslaw now only one side with dinner meal

Atmosphere: 5

Food: 4

Service: 5

Kid Riffins

Broken location..

Atmosphere: 1

Food: 1

Service: 1

Stacey Coyle

Food came out at a decent time, but I had to wait another 10 minutes just to get my drink. And then they forgot to give me my credit card back. Worst service ever

Atmosphere: 1

Food: 3

Service: 1

Brandon Bennett

Was greeted really fast employees were friendly food was fast and fresh and I was thinking by the employees really good experience

Atmosphere: 5

Food: 5

Service: 5

Alundis Hayes

Worst KFC I ever been to, burnt chicken, no ice in drinks, food somehow cold and burnt

Atmosphere: 1

Food: 1

Service: 1

Retha Taylor

Chicken nuggets were cold , fries were cold lemonade was hot

Atmosphere: 2

Food: 2

Service: 4

H D

I tell ya this is probably the worst KFC in the area customer service sucks they're very rude, loud , unprofessional, and it seems like the managers ok with it. They messed up my order, which okay? It happens, but then refused to fix it. SMH kFC has gone downhill. Their prices are ridiculous and they're portion sizes. Have gotten smaller.
There's better options out there

Atmosphere: 1

Food: 2

Service: 1

Tim Klypchak

If you aren't going to serve food after 10 pm just close at 10 pm.

Atmosphere: 1

Food: 3

Service: 1

Luke Elkanick

Bowl 6.50$ tax

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Crispy Colonel Sandwich Meal, Gravy, Famous Bowl, Chicken Wing, Tenders Flavor Meal, Spicy Chicken Sandwich, Mac \u0026 Cheese, KFC Mac \u0026 Cheese

Daryl Mapes

Always good.
Still over priced!

Atmosphere: 2

Food: 4

Service: 3

Recommended dishes: Fried Chicken

Nataly Leite

I ordered 2 combos and they gave me just one fries. We ordered a HOT honey sandwich and it wasn’t hot at all. The chicken seemed and tasted old. The lemonades were warm too. Terrible service.

Atmosphere: 1

Food: 1

Service: 1

Spacey Stacey

The printer didn’t print legible receipt couldn’t tell if it was my receipt or if I was over charged. I can’t submit it online for company reimbursement, or online rebate. Was told by manager working at 12:51 pm on Tuesday April 8th 2025, there is no way to reprint receipt unless I paid for the order again, no body cares about receipts, there is no customer service number, it’s all online, and she didn’t even know that website, I said never mind I’ll google it and asked for her name to tell customer service and she refused to.

Atmosphere: 2

Food: 5

Service: 1

Pamela Meadows

Please learn to count as my 8 piece chicken had 7 pieces and my 5 piece potato bombs had 4 pieces ,counting under 10 really isn't that hard and the chicken in the chicken sandwich had been sitting a while as it was hard as a rock

Atmosphere: 1

Food: 1

Service: 1

Duane Taylor

I placed a specific order and was charged accordingly, but when I got home, my meal was wrong and the biscuit was destroyed in the box! It looked like it was purposely crumbled! I went back and the meal was fixed without an apology! Rude

Food: 3

Service: 1

Recommended dishes: Fried Chicken

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