McDonald's
5301 Pearl Rd, Parma
(216) 459-0480
Recent Reviews
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Nothing really bad to say about Mc D. Things just seem slightly over priced. But food is usually good. Fries are always fresh. Good place for breakfast on the run. Usually don't wait long in line. Sometimes food it forgotten about but if you go back you always get the item you were missing, plus maybe something small is given to you for their mistake
Atmosphere: 4
Service: 4
Used drive thru and app. Items are expensive and using the app is the only way it is affordable.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Sausage
I went through drive thru to place my order. As I left I noticed that half my order was missing and my medium drink was filled half way which made no sense to me. I had to turn around and go back. I went inside the store and stood at the register for 20 minutes before someone came over to me. There was one kid who put together a whole meal for himself behind the counter, looked at me and proceeded to leave the store. There were two others behind the counter that were just goofing off and talking and they kept looking at the front counter where I was standing but they were just laughing and talking amongst themselves. One of the managers (i assume) was in the lobby on the phone and refused to walk by the counter to see if I needed help. Finally after 20 minutes someone came up to the counter and asked what I needed and I was able to get the rest of my order. Unacceptable behavior by those behind the counter and service was a joke. Won't ever go back to this location.
Atmosphere: 3
Food: 2
Service: 1
Thank you for making my order 100% correct. It makes all the difference for a woman with strong food cravings. I was so happy. You put the buns on wrong though lol
Atmosphere: 5
Food: 5
Service: 5
Good customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Mcnuggets
Love that I'm still allowed to walk in this McDonald's. The only one in the area where you don't have to wait in a quarter mile long drive-through line.
Atmosphere: 4
Food: 4
Service: 4
Ordered a burger that should have had all the fixing. I got a burger with meat and cheese only. Went back in they supposedly fixed it and i opened it right there and it was the same thing except they added oinions. The supervisor acted like nothing was wrong. I will never eat here again for dinner or lunch. If i go here in the morning and that same manager with the hickies all over her is there im leaving. Money is tight. Dear corporate, please automate what you can. Employees everywhere are quiet quitting on customers instead of quiet quitting on the actual work load. If prices are going up, I'd rather get a proper order when i do decide to eat out. DO IT IM FOR IT!
Dear employees, stop quiet quitting on the customers. Stop coming up with your own menu. They dont pay you enough to do so. Dont rush, take your time. You are there for a certain amount of time anyway. Stay to OSHA and company regulations unless you are a ceo and get paid like one. Otherwise, you are going above and beyond doing the job of corporate and you dont get the same compensation and you are driving customers away!
Dietary restrictions: I wouldnt trust it if the employees are coming up with their own menu to serve to customers.
Atmosphere: 4
Food: 1
Service: 1
It's
Atmosphere: 4
Food: 4
Service: 5
Asked to buy a toy in the lobby when they wasn’t busy the manager lied and said they don’t sell the toys by themselves when every other McDonald’s in Cleveland sells them some older man heavy set terrible attitude gets more and professional managers McDonald’s
Atmosphere: 1
Food: 3
Service: 1
Really nice young man took our order today inside, he kinda made us feel special. I could tell he cared about the people he served. Kodo"s
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Food was fast and hot!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
I was at the drive thru and they would not take my order
Atmosphere: 1
Food: 1
Service: 1
We had a quarter pounder, we got sick, last
Food: 1
This location has a couple of shining stars but it's not always consistent among the rest of the staff. Some visits are good, some visits are disappointing.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Double Quarter Pounder with Cheese, French Fries, Mcdouble, Hamburger, Mcchicken, Big Mac, Egg Mcmuffin, Chicken Mcnuggets, Crispy Chicken Sandwich, Cheeseburger, Quarter Pounder with Cheese, Hash Browns
If you're going to charge for extras then make sure you put extra on what the person wants
Food: 1
Service: 2
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