Steak 'n Shake

6880 Ridge Rd, Parma
(440) 887-9201

Recent Reviews

Natalie

We stopped here before the eclipse, and they were evidently short staffed. Our order's receipt didn't drop, so we were unsure if it was processed. We ordered again, and both receipts came out. The manager was informed and kept our first receipt. We were still charged for the 2 separate orders, and after two phone calls, we still haven't received a returned call, let alone reimbursement. I totally understand being swamped on Monday, but the rest of the week? The food was ok. The shake was good. The restaurant was clean.

Atmosphere: 3

Food: 3

Cait Zitzman

Got a garlic burger meal, it was great.. but.. tell me why my drink was entirely ice, minus an inch and a half at the top, then filled in with soda?That 4.5 inches of ice in 6 in cup?

Atmosphere: 5

Food: 4

Service: 4

Recommended dishes: Fries, Steak Burger

cheryl costello

Good food love this placeKid-friendliness: Kid size meals

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Bacon Cheeseburger with Fries, Steak Burger

Mark Hamilton

Best milk shake ? ever. A way better one than D.Q. and a whole lot cheaper.

Service: 5

Luke Elkanick

Cleaning cleaning ☆ 1/5??yea

Atmosphere: 1

Food: 5

Service: 4

Jenny Hill

Fast service, food is ok

Atmosphere: 4

Food: 4

Service: 4

Nikki Baron Martin

Shoutout to Michelle (working the Drive-Thru Window) tonight. She is friendly & professional! Thank you, Michelle!! Have a Peachy Day!

Colette Sutter

The girl who checked me out was fantastic.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Onion Rings

ANGELA SAVAGE

Was fresh and

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Original Double 'N Cheese Steakburger 'N Fries, Fries, Steak Burger, Oreo Red Velvet Shake, Onion Rings

Jack Livingston

I watched the cook clean the grill with 180 grit sand paper that is not food safe I could see the grit from the sand paper on the grill as he was pressing the hamburgers into the grill coated in sandpaper grit was down right disgusting and I didn't even ordered I walked straight out of there don't eat Here unless you want 180 grit sandpaper in your patty

Atmosphere: 1

Food: 1

Service: 1

Karen Zima

4 for 4 is a great deal. Love their onion rings!

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Bacon Cheeseburger with Fries, Onion Rings, Steak Burger

Kathy Tarrant

I had hoped that they would have more than shakes and hamburgers. The shake was very nice. I can't eat burgers. Went through the drive through.

Food: 3

Service: 4

Michael Hoffman

Wonderful food, and awesome prices.

Atmosphere: 5

Food: 5

Service: 5

Scorn

Absolutely good I love steak and shake burgers milkshakes you cannot go wrong with the garlic

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries, Steak Burger

Tim B

The burgers are much better than any you will get at the fast food places. I used to be able to get a free shake for completing a survey, but on the last visit, I noticed there was no survey code. I guess they eliminated that. Bummer. They also made some changes pertaining to rewards. I currently have a $2.00 reward which I used to be able to apply to any purchase, now it can only be applied to a purchase of $5.00 or more. Also, they need to add another cash kiosk. Currently, there is only one.

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