Wow Bao - Parma

12859 Brookpark Rd, Parma
(216) 417-7004

Recent Reviews

Denise W.

Worst bartendering service I have ever ever ever experienced I've never been ignored not even eye contact. 0 out of 10 experienced

Bob Cira

Worst food I’ve ever eaten.

Regan S.

Customer service is GARBAGE. They all just stare at you when you need assistance or they have to do their jobs. They make you feel like a nuisance for being there. Tried to serve us raw food then wouldn't refund us or remake it. This place sucks. Also lied about cosmic bowling? Took our money then told us they weren't even doing it lol

Cory D.

Lanes are fine. Customer service is non existent. Every person you talk to stares at you as if you have 3 heads and acts annoyed you're asking them to do their job. Won't remake incorrectly made food because that's "how it supposed to look" when a dessert is completely melted upon receiving it. Would not recommend if you enjoy being talked to like a human being. Bartender with blue hair was really nice though!

Amanda A.

I don't think they have the menu thats on the website at this location. I called and they said they had "snack bar food"

David Engle

This place sucks. The only good thing was the egg rolls. Everything else was bland, boring and absolutely nothing made from scratch. On top of that, what you pay compared to what you get, isn’t worth it in the slightest. The portions are tiny. I’ve had better food and bigger portions at every single other Asian style restaurant I’ve eaten at. How this place is in business is beyond me. Obviously most agree with me since every wow bao in my area has only a 2 star rating or less. Shut this place down. Good lord.

Charles Reed

Not your traditional bao. These are broken.

Mel Issa

This location is inside a bowling alley. All of the meat flavors are filled with tiny to large onions and a miniscule amount of meat. No one in our family was willing to eat them. It's nothing like the amazing bao that we've had at pho restaurants, even though this place is more expensive than the pho place. Two stars instead of one because the food was ready for pickup on time and was reasonably warm.

Chris Leon

Paid $50 for two combo meals and delivery. Orange chicken had no chicken, just a small amount of sauce, same for the Kung Pao chicken. On top of that, each meal only contained about 5 ounces of rice each. They forgot the egg rolls as well. This was a joke, it almost feels like a scam. Don’t waste your time with this place, it was awful.

Q.C.M. V

I've never had bao before this week but since discovering this place on door dash I've ordered 3 days in a row! Great!

Amy D

Ordered from here for the first time. Prices are ridiculously high, portion sizes are laughable. What they give you I wouldn’t even bother saving for leftovers. It was at best a tablespoon of the entree over rice. I paid 40 for two meals and even when put together they didn’t make enough for one person.

Fiona Liu

Ordered signature combo: no potstickers were delivered.Ordered chicken dumplings: was delivered vegetable dumplings that were falling apart.

Steve S.

Used to like this place but the prices are outrageous now, we might as well be downtown. Bar is empty after our league now, everyone goes somewhere else.

Delicia P.

I scheduled a birthday party and needless to say there was one issue after another. Manager quit so they couldn't find my deposit or have additional documentation showing my adult lanes that I ordered. They didn't have a copy of my signed contract or my deposit.. so I had to open a dispute with my credit card company.. lanes were supposed to open promptly at 3.. didn't begin until 330. Refills on small cups are not included normally but the young lady gave up some for the kids...pizza did t come out until after 4.. I had to ask for drinks for 10 kids who was crying they were thirsty.. The staff in the front was nice just young and clueless.. but they did try to help.. it was just a lot of back and forth with excuses. The kitchen staff was beyond rude. I asked where the pizza were located on the menu and his response was it's on there. I asked him if he could show me and he responded it's there you have to read... next I asked for pricing and he responded it's there.. nope it's not.. it says 6-10.. he responds that's the size.. ok how much is it.. with a huge attitude 13.99 for a large cheese plus $2 per additional topping.. ok can I order one plus 5 drinks.. needless to say he charged me for 2 pizza and 5 drinks.. I don't have the patience to argue so I just go about my business.. Bar tender didn't know how to make a Malibu and pineapple juice mixed drink and we were told to come back after 5 when the real bartender gets there.. Definitely will not be returning for a birthday party or recommend anyone book at the moment. They clearly have staffing shortages and need to train staff to cover additional duties.

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