Port Clinton OH store didnt honor Television advertisement ( 2 Arbys sandwiches for $5)..LEFT without ordering. Rude staff at Drive Thru
Service: 1
Jerel Rose
Food was good, but needs more meat and the people there was very nice and polite
Atmosphere: 5
Food: 3
Service: 4
Summer Pappan
4 employees plus a manager and waited a half hour just to get our order taken. Now waiting on food. Listening to manager angrily snap at workers because they were not taking correct food off line. Workers we're slower than molasses on a cold day so I don't blame her. They locked the door and refused any more people to come in and then the two guys behind me they were going to cut off and not let them place their order until they got caught up. I told the manager with all due respect please take the men that were in line order and then stop taking orders and she did. Not sure who to blame but they need to retrain their workers or get better people in here. Manager was having to cook everything alone and the workers were STILL not keeping up. 😒
Atmosphere: 1
Food: 3
Service: 1
Jennifer Finnegan
UPDATE: I just received the same old cookie cutter reply like everyone else has received after a complaint. Listen, when prices go up and quality goes down that’s a HUGE problem. I’m sure you’re already experiencing a decline in customers since prices have gone crazy. The point is DO BETTER FRANCHISE HOLDER! DONT use the name if you can’t walk the walk and just hope it’s not worth someone’s time to return for a refund or review your location online. People can’t afford food at the grocery store these days let alone a special treat of getting fast food. So $26.18 for 2 cold meals is NOT ACCEPTABLE. Since it’s been 2 days and I already spent enough time and filled out the info requested to get this far, I’m not doing it again. I have just learned to not risk it anymore and will choose one of the other MULTIPLE options available to me here in Marblehead that I’ve had no issues with in the past. As this wasn’t the first BUT will be the last. Some people do not have $26.18 in their budget per week or even month to spend on fast food. BE GRATEFUL you have a business and enforce some QUALITY in what you sell!
Literally just had THE MOST UNSATISFYING $26.18 MEAL EVER. EVERYTHING is cold. For $26 you’d think they’d at least make sure it’s warm when they give it to you. I live 5 mins from here and literally considered Taco Bell instead but ultimately chose Arby’s. Big mistake. I tried calling and of course there was no answer. I waited 15 mins in the drive through for it as well so I was completely shocked at how cold everything was. Not even lukewarm.
UPDATE: I just received the same old cookie cutter reply like everyone else has received after a complaint. Listen, when prices go up and quality goes down that’s a HUGE problem. I’m sure you’re already experiencing a decline in customers since prices have gone crazy. The point is DO BETTER FRANCHISE HOLDER! DONT use the name if you can’t walk the walk and just hope it’s not worth someone’s time to return for a refund or review your location online. People can’t afford food at the grocery store these days let alone a special treat of getting fast food. So $26.18 for 2 cold meals is NOT ACCEPTABLE. Since it’s been 2 days and I already spent enough time and filled out the info requested to get this far, I’m not doing it again. I have just learned to not risk it anymore and will choose one of the other MULTIPLE options available to me here in Marblehead that I’ve had no issues with in the past. As this wasn’t the first BUT will be the last. Some people do not have $26.18 in their budget per week or even month to spend on fast food. BE GRATEFUL you have a business and enforce some QUALITY in what you sell!
Food: 1
Service: 1
Derek Hart
Whoever the lady that was running the window yesterday was one of the most rude disrespectful person I have dealt with in a long time. She had a very bad attitude and when my wife and I thanked her she smirked and just gave us the death stare look! I’m not sure if she was having a bad day or what but don’t take your frustration out on paying customers. She worked on Saturday August 9th. She needs an attitude adjustment from her higher. She was so full of hate like we ruined her day because we ordered lunch. If she would have had a name tag on I would have blasted her name all over this but she m are sure if she did have it on we couldn’t see it then slammed the window in our face’s.
Atmosphere: 1
Food: 4
Service: 1
Lucija Christine
It's Arby's.. workers are friendly
Atmosphere: 3
Food: 2
Service: 5
salem kent
Quick service!
Atmosphere: 5
Food: 5
Service: 5
Karen S
Bathroom didn't have toilet paper and food so so
Atmosphere: 3
Food: 2
Service: 4
Ritamarie Hastings
Waited in line inside for forty minutes. Never advanced. Finally left without ever ordering any food.
The area and drive though kinda sucks we had to sit in the road to get in the drive through. Other than that got 2 beef n cheddar's they were ok and a large drink.
Atmosphere: 2
Food: 4
Service: 4
Tannie Loucks (Ree)
Consistent Arby's food and service, but fresher than usual
Food: 5
Service: 3
Thomas McRitchie
They indeed have the meat. Easy on the cheese sauce there, guy.
Atmosphere: 5
Food: 5
Service: 5
Anthony Hacker
The management is top notch incredibly fast and friendly!
Atmosphere: 5
Food: 5
Service: 5
TRISTEN LAIRD
When I went to order at the speaker and ordered the cashier was rude about the coupons I had for Chicken sandwich meal, French dip Meal and mozzarella sticks. And when going to the window she had me pull up ahead to wait for the fries I was even given a rude look and attitude when receiving my meal from another worker. And to top it all when I got home food was cold and messy and didn't even receive my mozzarella sticks, I ordered. if this is how they do business then I'm going somewhere else.
Port Clinton OH store didnt honor Television advertisement ( 2 Arbys sandwiches for $5)..LEFT without ordering. Rude staff at Drive Thru
Service: 1
Food was good, but needs more meat and the people there was very nice and polite
Atmosphere: 5
Food: 3
Service: 4
4 employees plus a manager and waited a half hour just to get our order taken. Now waiting on food. Listening to manager angrily snap at workers because they were not taking correct food off line. Workers we're slower than molasses on a cold day so I don't blame her. They locked the door and refused any more people to come in and then the two guys behind me they were going to cut off and not let them place their order until they got caught up. I told the manager with all due respect please take the men that were in line order and then stop taking orders and she did. Not sure who to blame but they need to retrain their workers or get better people in here. Manager was having to cook everything alone and the workers were STILL not keeping up. 😒
Atmosphere: 1
Food: 3
Service: 1
UPDATE: I just received the same old cookie cutter reply like everyone else has received after a complaint. Listen, when prices go up and quality goes down that’s a HUGE problem. I’m sure you’re already experiencing a decline in customers since prices have gone crazy. The point is DO BETTER FRANCHISE HOLDER! DONT use the name if you can’t walk the walk and just hope it’s not worth someone’s time to return for a refund or review your location online. People can’t afford food at the grocery store these days let alone a special treat of getting fast food. So $26.18 for 2 cold meals is NOT ACCEPTABLE.
Since it’s been 2 days and I already spent enough time and filled out the info requested to get this far, I’m not doing it again. I have just learned to not risk it anymore and will choose one of the other MULTIPLE options available to me here in Marblehead that I’ve had no issues with in the past. As this wasn’t the first BUT will be the last. Some people do not have $26.18 in their budget per week or even month to spend on fast food. BE GRATEFUL you have a business and enforce some QUALITY in what you sell!
Literally just had THE MOST UNSATISFYING $26.18 MEAL EVER.
EVERYTHING is cold. For $26 you’d think they’d at least make sure it’s warm when they give it to you. I live 5 mins from here and literally considered Taco Bell instead but ultimately chose Arby’s. Big mistake. I tried calling and of course there was no answer. I waited 15 mins in the drive through for it as well so I was completely shocked at how cold everything was. Not even lukewarm.
UPDATE: I just received the same old cookie cutter reply like everyone else has received after a complaint. Listen, when prices go up and quality goes down that’s a HUGE problem. I’m sure you’re already experiencing a decline in customers since prices have gone crazy. The point is DO BETTER FRANCHISE HOLDER! DONT use the name if you can’t walk the walk and just hope it’s not worth someone’s time to return for a refund or review your location online. People can’t afford food at the grocery store these days let alone a special treat of getting fast food. So $26.18 for 2 cold meals is NOT ACCEPTABLE.
Since it’s been 2 days and I already spent enough time and filled out the info requested to get this far, I’m not doing it again. I have just learned to not risk it anymore and will choose one of the other MULTIPLE options available to me here in Marblehead that I’ve had no issues with in the past. As this wasn’t the first BUT will be the last. Some people do not have $26.18 in their budget per week or even month to spend on fast food. BE GRATEFUL you have a business and enforce some QUALITY in what you sell!
Food: 1
Service: 1
Whoever the lady that was running the window yesterday was one of the most rude disrespectful person I have dealt with in a long time. She had a very bad attitude and when my wife and I thanked her she smirked and just gave us the death stare look! I’m not sure if she was having a bad day or what but don’t take your frustration out on paying customers. She worked on Saturday August 9th. She needs an attitude adjustment from her higher. She was so full of hate like we ruined her day because we ordered lunch. If she would have had a name tag on I would have blasted her name all over this but she m are sure if she did have it on we couldn’t see it then slammed the window in our face’s.
Atmosphere: 1
Food: 4
Service: 1
It's Arby's.. workers are friendly
Atmosphere: 3
Food: 2
Service: 5
Quick service!
Atmosphere: 5
Food: 5
Service: 5
Bathroom didn't have toilet paper and food so so
Atmosphere: 3
Food: 2
Service: 4
Waited in line inside for forty minutes. Never advanced. Finally left without ever ordering any food.
Atmosphere: 1
Food: 1
Service: 1
Amazing overall but the people lack moral
Atmosphere: 4
Food: 5
Service: 3
Restaurantji Recommends
The area and drive though kinda sucks we had to sit in the road to get in the drive through. Other than that got 2 beef n cheddar's they were ok and a large drink.
Atmosphere: 2
Food: 4
Service: 4
Consistent Arby's food and service, but fresher than usual
Food: 5
Service: 3
They indeed have the meat. Easy on the cheese sauce there, guy.
Atmosphere: 5
Food: 5
Service: 5
The management is top notch incredibly fast and friendly!
Atmosphere: 5
Food: 5
Service: 5
When I went to order at the speaker and ordered the cashier was rude about the coupons I had for Chicken sandwich meal, French dip Meal and mozzarella sticks. And when going to the window she had me pull up ahead to wait for the fries I was even given a rude look and attitude when receiving my meal from another worker. And to top it all when I got home food was cold and messy and didn't even receive my mozzarella sticks, I ordered. if this is how they do business then I'm going somewhere else.
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