Dairy Queen / Orange Julius
21665 Center Ridge Rd, Rocky River
(440) 333-7763
Recent Reviews
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Ordered cookie dough but got oreo. Happens more than once
I am never one to write reviews on anything good or bad. We just went through the drive thru and my boyfriend and I were extremely appalled by the lack of customer service and manners. A simple hello or here you go would be the normal thing to do in any case, especially being someone that works in customer service. Once we got to the window it was complete silence despite us saying “hi how are you” and “thank you.” We are young adults as well and were very disappointed at the lack of simple basic manners and rudeness that was presented.
Service: 1
Usually go through the drive-thru. Today we decided to go inside for some ice cream and hot dogs. The happy hour and daily specials are great. We ordered a few items which were delicious. The store was nice, clean and inviting. The cashier was nice and patient during deciding what we wanted. The bathroom was a bit untidy but not filthy. We would definitely come back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Dog, Oreo Blizzard Treat
I recently went in to get the same order that I had previously for Blizzard. An employee intentionally refused to make my order the way I had it before. The summer employees were also very unorganized and disrespectful.
Atmosphere: 2
Food: 2
Service: 2
Not only does this place not have much food (most mid choices i might add) THEY DONT EVEN MAKE THEIR BLIZZARDS PROPERLY. Do not order the new york cheesecake blizzard, they make it wrong every single time. I just want to say that to make theyre not supposed to blend it all up. there is supposed to be cheesecake bits, the sauce in the middle- youre not supposed to blend everything up until it tastes like a vanilla soft serve. This place needs to train their employees properly
Had to have my treat. After work it was hot out side.
Atmosphere: 5
Food: 5
Service: 5
Dietary restrictions: The dietary is on the board across the where the food is labeled or ask the server
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
I usually go through the drive through but today was nice I decided to take a walk and grab me a cone. I never got the cone because the unwelcoming service was so awful I walked out. There wasn’t a I’ll be right with you or anything . They just watched the line continue to get longer and longer and kept doing the window orders at a slow and steady pace. I won’t be going back
Atmosphere: 1
Food: 5
Service: 1
What's not to like. It's DQ. The staff is fast and friendly and the ice cream treats are really good.
Atmosphere: 4
Food: 5
Service: 5
best service we’ve ever had at the drive through this evening. gage, the kind gentleman at the widow, kindly greeted us and introduced us to a receipt rewards thing that they are doing now. his seriousness about his job and the respect that he showed for the customer gives us hope. he positively impacted us so much that i asked his name so that i could write a review about him. people like gage make life better.
Atmosphere: 2
Food: 4
Service: 5
Recommended dishes: Ice Cream Cone
Restaurantji Recommends
Great, fast, friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ice Cream Cone
I've always just gotten a blizzard in the drive-thru here but I've never had any problems with that ?
Food: 5
Service: 5
Stopped for lunch, gotten a microwaved hotdog with chili , and wasn't even on a gas station level for quality. Service staff was very good and friendly. Give that girl behind the counter 5 stars .
Friendly
honestly their food is gas
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