Jersey Mike's Subs

Love this place. The number seven is sooo good. Tried their tuna for the first time. It’s a little watery and not enough Mayo. Hope they fix that.

Atmosphere: 5

Food: 5

Service: 5

Got a blt but the B was completely inedible. The bacon is hard enough to break your teeth and they never give you napkins.

Atmosphere: 3

Food: 2

Service: 3

Went in for a giant #55 CHICKEN like we did the last 3 times at this location. Quick friendly service as there were several employees bored looking for work. We drove our sub 30 min to the park where we like to picnic. Sat down and opened our sub only to find it made with steak, for the THIRD time. Too far to drive back to this location as I pass it when near family. Very disappointed and after the third time getting our order wrong, we will not be returning. Sucks since the staff is so nice but they clearly don’t pay attention.

Atmosphere: 4

Food: 1

Service: 4

EDIT: Ate there a few times since and they changed everything back, good as always.

Atmosphere: 4

Food: 4

Service: 4

Sad Jersey Mike’s location. : ( Usually Jersey Mike’s is great. Today at this location the fountain machine was unhappy, no ice and WARM soda, staff seamed stressed & unhappy too. Sandwich was ok : )

Atmosphere: 1

Food: 3

Service: 2

Everytime me or my parents go here everyones sandwiches is messed up or missing stuff that IS on the sandwiches. They need to train their employees again the right way. Tried of spending alot of money and they mess up

Out of 4 sandwiches ordered online only one came out properly. When called to complain and ask for a refund the said they can only give me store credit for my next order and put my name on their board. Why would I go back tto the place that messed up a spelled out online order ? To get my food spit in ? Why could I not get a refund ? I'd even return the wrong sandwiches.

Atmosphere: 2

Food: 1

Service: 1

Horrible communication.

Place could use some upbeat employee's. For Rocky river, I expect better. Food was okay.

Not bad if you like sandwiches. It was good to change it and go here for lunch during work week. I think I’ve had catered too many times for work lunches in the past to appreciate it.

The guy working up front is really good. The other girls up front have the worst attitudes. I went thru the line without anyone saying a word to me. I will not be returning. If you don’t like your job. Go somewhere else.

Atmosphere: 1

Food: 1

Service: 1

Horrible service at 6:30p on a weds. Walked in an after a few minutes girl came up and ask if I had ordered and seemed clueless. I said no, I am ordering now. I told her what I wanted, she cut my bread and started asking the people in line after me what they wanted. How about finish making my sub before asking others what they want? Then she asked me to move down to the register, without asking me what I wanted on my sub. At that point I decided to walk out. Staff need some direction here.

Service: 1

They said they made the cookies with love... they weren't kidding. Phenomenal chocolate chip cookie!

Atmosphere: 5

Food: 5

Service: 5

"we don't have a toaster" tf do you mean you don't have a toaster?

The service is really bad the guy in the front is really nice and he is very good but the 2 ladies was talking in the back and they didn’t even care about the people standing in the front

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Chicken Philly Cheese Steak, Wrap