If you go here, use the app before you get here. I always get stuck behind indecisive people. I know what I want before I leave the house. When I get here the people in front of me don't speak English, have to ask what every item is, and what comes with every item. If you do use the app, I would advise to put your order in an hour before you plan on picking it up. Several times I ordered an empty cup and despite getting an email saying my empty cup was ready, 40 minutes later, my empty cup order was still not ready.
Atmosphere: 4
Food: 5
Service: 4
Peter Toomey
Great comfort grub
Atmosphere: 4
Food: 5
Service: 5
شربل
On Christmas, I told them “Merry Christmas,” but unfortunately two female employees laughed in a mocking way and did not respond with any words. They could have been more polite.
Atmosphere: 1
Food: 1
Service: 1
Jackie Andre
Zach our server has great customer service skills and very professional. Will definitely be back to this Panera!
Heidi Crist
Stopped at this Panera Bread today and had an excellent lunch. I was having problems using their app to order but the manager assisted me navigating their app. I got the Value Duet and had a coupon for a cup of soup for a $1. What a great deal. I got the Turkey & Cheddar sandwich with a cup of cream of chicken and wild rice soup and for extra cup of soup for $1, I picked there broccoli cheddar soup. Each soup came with their delicious baguette bread. Needless to say I’m taking home 2 piece of bread and a cup of soup to enjoy for dinner. Ryan thanks for help navigating your app. Also I used the ladies room and it was super clean!
Atmosphere: 5
Food: 5
Service: 5
Annie W
It’s the fact that I said add bacon three times (drive through). 3 times! Was I charged? Yes. Did the breakfast sandwich have bacon - NO
Is anyone else exhausted by high prices and low service as the norm?
Atmosphere: 3
Food: 2
Service: 2
Zach
Megan took my friend and I’s order with patience, care, and intent. She made great conversation and made sure my friend and I didn’t feel rushed or pressured. It’s rare to come by amazing customer service and I cannot recommend Megan any higher!! Terrific hire!!
Atmosphere: 5
Food: 5
Service: 5
Tori Musmurati
This evening was the best Panera I have ever had !
Atmosphere: 5
Food: 5
Service: 5
arthur
great food, and great service.
Atmosphere: 4
Food: 5
Service: 4
Margaret Hammock
The person who took my order was so rude. She should be fired. I left there thinking 🤔 she has no business in customer service. I will be calling Panera to tell them who she is.
Rhani is a great server. Not only did she get our order correctly, but I had to go back to her several times to get things that we needed – – a cup for water, to-go container, and a fresh cup of coffee. She’s very friendly and accommodating.
Atmosphere: 4
Food: 4
Service: 5
Michael Harvey
Great food and service at a fair price.
Atmosphere: 5
Food: 5
Service: 5
George Jacobs
As good as can be. Comfortable and friendly location. Good selections and fair prices. Nice people.
Atmosphere: 5
Food: 5
Service: 5
Frances Kelley
Yesterday was great, delicious. Some bigger pieces of broccoli in the soup would have been better.
Atmosphere: 5
Food: 5
Service: 5
A H
Panera is a great place for a quick and healthy lunch.
If you go here, use the app before you get here. I always get stuck behind indecisive people. I know what I want before I leave the house. When I get here the people in front of me don't speak English, have to ask what every item is, and what comes with every item. If you do use the app, I would advise to put your order in an hour before you plan on picking it up. Several times I ordered an empty cup and despite getting an email saying my empty cup was ready, 40 minutes later, my empty cup order was still not ready.
Atmosphere: 4
Food: 5
Service: 4
Great comfort grub
Atmosphere: 4
Food: 5
Service: 5
On Christmas, I told them “Merry Christmas,” but unfortunately two female employees laughed in a mocking way and did not respond with any words. They could have been more polite.
Atmosphere: 1
Food: 1
Service: 1
Zach our server has great customer service skills and very professional. Will definitely be back to this Panera!
Stopped at this Panera Bread today and had an excellent lunch. I was having problems using their app to order but the manager assisted me navigating their app. I got the Value Duet and had a coupon for a cup of soup for a $1. What a great deal. I got the Turkey & Cheddar sandwich with a cup of cream of chicken and wild rice soup and for extra cup of soup for $1, I picked there broccoli cheddar soup. Each soup came with their delicious baguette bread. Needless to say I’m taking home 2 piece of bread and a cup of soup to enjoy for dinner. Ryan thanks for help navigating your app. Also I used the ladies room and it was super clean!
Atmosphere: 5
Food: 5
Service: 5
It’s the fact that I said add bacon three times (drive through). 3 times! Was I charged? Yes. Did the breakfast sandwich have bacon - NO
Is anyone else exhausted by high prices and low service as the norm?
Atmosphere: 3
Food: 2
Service: 2
Megan took my friend and I’s order with patience, care, and intent. She made great conversation and made sure my friend and I didn’t feel rushed or pressured. It’s rare to come by amazing customer service and I cannot recommend Megan any higher!! Terrific hire!!
Atmosphere: 5
Food: 5
Service: 5
This evening was the best Panera I have ever had !
Atmosphere: 5
Food: 5
Service: 5
great food, and great service.
Atmosphere: 4
Food: 5
Service: 4
The person who took my order was so rude. She should be fired. I left there thinking 🤔 she has no business in customer service. I will be calling Panera to tell them who she is.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Rhani is a great server. Not only did she get our order correctly, but I had to go back to her several times to get things that we needed – – a cup for water, to-go container, and a fresh cup of coffee. She’s very friendly and accommodating.
Atmosphere: 4
Food: 4
Service: 5
Great food and service at a fair price.
Atmosphere: 5
Food: 5
Service: 5
As good as can be. Comfortable and friendly location. Good selections and fair prices. Nice people.
Atmosphere: 5
Food: 5
Service: 5
Yesterday was great, delicious. Some bigger pieces of broccoli in the soup would have been better.
Atmosphere: 5
Food: 5
Service: 5
Panera is a great place for a quick and healthy lunch.
Atmosphere: 5
Food: 5
Service: 5
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