Great smoothies, nice atmosphere and amazing customer service. This is my newest healthy addiction:)I’m obsessed!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Aaron Orvis
Always fast and friendly.
Atmosphere: 5
Food: 5
Service: 5
Thomas DiMassa
My favorite smoothie spot!
Atmosphere: 5
Food: 5
Service: 5
wendy edwards
I WENT TO THE CENTER RIDE RD STORE!!! SERVICE WAS TERRIBLE!! THE SHORT FEMALE WITH GLASSES HUFFED AN PUFFED WHEN I ASKED ABOUT THE FRUIT BOWELS!! DIDNT WANT TO EXPLAIN ANY INGREDIENTS!! SHE WAS SO RUDE!! NEVER WILL I RETURN TO THIS LOCATION
Service: 1
Dimitrius Lovett
This is one of the best staffs I’ve been around. Clean store and great service
Atmosphere: 5
Food: 5
Service: 5
Jen Wilson
The açaí cocoa haze is amazing!!! Definitely a must try!
Atmosphere: 5
Food: 5
Service: 5
s cox
Great smoothies and very pleasant employees
Atmosphere: 5
Food: 5
Service: 5
Meghan Ramella
Very nice staff. Patient and efficient!
Atmosphere: 5
Food: 5
Service: 5
Ms. R
I have multiple times over the course of a month visited the Rocky River location and I have experienced staff cutting the banana without gloves, smoothies not blended and frozen to the point you have to wait over a half hour to eat. They refuse to blend it fresh like the normally do at other locations. Also I have gotten the bowl without the banana being sliced in multiple occasions. When reporting it, they tried to offer me free stuff which I declined and requested just for my order to be made properly. Not looking for freebies just my order to be prepared to order, with gloves, and not frozen to the point of me not being able to eat. I have posted pictures on my story of hard it is with the time stamp of the receipt and the pictures of the employee without gloves prior to me having to let him know to please wear gloves when handling my food after touching the register and mop. I would recommend the one In middleburgh HTS, they are by the book with cleanliness and procedure of how to make them.
Atmosphere: 3
Food: 1
Service: 1
Lenny Karpinski Jr.
Anytime I am in the Rocky River area and am in the mood for a smoothie, I always stop here. Never had a bad experience! The staff are always friendly and the product is high quality every time.
Would come back again!! Treated like family, Mike was so amazing helped me figure out what i would like for my smoothie and it was amazing!
Atmosphere: 5
Food: 5
Service: 5
John Zone
Staff was extremely helpful and informative in making my selection. Will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
M Walker
GO TO PULP INSTEAD!!!!
I went in today because I saw all over social media that there was a free watermelon smoothie in the app. So i decided to take my kids, niece and little sister in to try it. This was my 3rd time at this location and the Indian lady gives me bad vibes and reminds me why I stay away from this place. She’s not welcoming at all! They didn’t even greet us!
So we ordered 4 watermelon smoothies and the young girl who was making them only made enough to fill up 3 cups. So instead of making more fresh her and the Indian lady started whispering and proceeded to grab an old one they had sitting in the cooler like we wouldn’t notice. I told her I didn’t want it and they looked confused saying they just made it 10 minutes ago. Who wants an old smoothie especially if I’m waiting in store. None the less they made a fresh one and stuck the old one BACK in the cooler for their next victim.
All the smoothies were gross. Did not taste anything like watermelon. All the kiddos threw there’s out. I will never be back. I stick to Pulp when I’m in the area for now on!
Atmosphere: 1
Food: 1
Service: 1
Joshua Heney
Michael took my order and was very polite. He helped me find the smoothie I was looking for! Also a very friendly people person. Had a nice little conversation with him as he was making my smoothie. Will come back again!
Atmosphere: 5
Food: 5
Service: 5
Beth T
Three days ago I attempted to place an online order. It kept giving me issues and I was told the pending charge would fall off. Turns out I was charged TWELVE TIMES (12!!!) and all of them went through. No one is answering their phone and I have no way of contacting an actual person.
Great smoothies, nice atmosphere and amazing customer service. This is my newest healthy addiction:)I’m obsessed!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Always fast and friendly.
Atmosphere: 5
Food: 5
Service: 5
My favorite smoothie spot!
Atmosphere: 5
Food: 5
Service: 5
I WENT TO THE CENTER RIDE RD STORE!!! SERVICE WAS TERRIBLE!! THE SHORT FEMALE WITH GLASSES HUFFED AN PUFFED WHEN I ASKED ABOUT THE FRUIT BOWELS!! DIDNT WANT TO EXPLAIN ANY INGREDIENTS!! SHE WAS SO RUDE!! NEVER WILL I RETURN TO THIS LOCATION
Service: 1
This is one of the best staffs I’ve been around. Clean store and great service
Atmosphere: 5
Food: 5
Service: 5
The açaí cocoa haze is amazing!!! Definitely a must try!
Atmosphere: 5
Food: 5
Service: 5
Great smoothies and very pleasant employees
Atmosphere: 5
Food: 5
Service: 5
Very nice staff. Patient and efficient!
Atmosphere: 5
Food: 5
Service: 5
I have multiple times over the course of a month visited the Rocky River location and I have experienced staff cutting the banana without gloves, smoothies not blended and frozen to the point you have to wait over a half hour to eat. They refuse to blend it fresh like the normally do at other locations. Also I have gotten the bowl without the banana being sliced in multiple occasions. When reporting it, they tried to offer me free stuff which I declined and requested just for my order to be made properly. Not looking for freebies just my order to be prepared to order, with gloves, and not frozen to the point of me not being able to eat. I have posted pictures on my story of hard it is with the time stamp of the receipt and the pictures of the employee without gloves prior to me having to let him know to please wear gloves when handling my food after touching the register and mop. I would recommend the one In middleburgh HTS, they are by the book with cleanliness and procedure of how to make them.
Atmosphere: 3
Food: 1
Service: 1
Anytime I am in the Rocky River area and am in the mood for a smoothie, I always stop here. Never had a bad experience! The staff are always friendly and the product is high quality every time.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Would come back again!! Treated like family, Mike was so amazing helped me figure out what i would like for my smoothie and it was amazing!
Atmosphere: 5
Food: 5
Service: 5
Staff was extremely helpful and informative in making my selection. Will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
GO TO PULP INSTEAD!!!!
I went in today because I saw all over social media that there was a free watermelon smoothie in the app. So i decided to take my kids, niece and little sister in to try it. This was my 3rd time at this location and the Indian lady gives me bad vibes and reminds me why I stay away from this place. She’s not welcoming at all! They didn’t even greet us!
So we ordered 4 watermelon smoothies and the young girl who was making them only made enough to fill up 3 cups. So instead of making more fresh her and the Indian lady started whispering and proceeded to grab an old one they had sitting in the cooler like we wouldn’t notice. I told her I didn’t want it and they looked confused saying they just made it 10 minutes ago. Who wants an old smoothie especially if I’m waiting in store. None the less they made a fresh one and stuck the old one BACK in the cooler for their next victim.
All the smoothies were gross. Did not taste anything like watermelon. All the kiddos threw there’s out. I will never be back. I stick to Pulp when I’m in the area for now on!
Atmosphere: 1
Food: 1
Service: 1
Michael took my order and was very polite. He helped me find the smoothie I was looking for! Also a very friendly people person. Had a nice little conversation with him as he was making my smoothie. Will come back again!
Atmosphere: 5
Food: 5
Service: 5
Three days ago I attempted to place an online order. It kept giving me issues and I was told the pending charge would fall off. Turns out I was charged TWELVE TIMES (12!!!) and all of them went through. No one is answering their phone and I have no way of contacting an actual person.
Atmosphere: 1
Food: 1
Service: 1
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