The drinks were alright, but there was an unpleasant experience that impacted our visit. While we were seated downstairs, a cleaning person mopped the floor upstairs. Unfortunately, strong cleaning solution and dirt wafted down and reached us. We understand the need for cleaning, but should be more professional to avoid affecting customers. I made a comment to her and she did it even more.
magic00
I’ve been to literally every Starbucks in NE Ohio and this is my favorite one. Best service, best atmosphere and best overall experience. I always get to go, but for those wanting to stay, it’s a very cool layout inside. A different world from boring modern designs of Starbucks. The counter to order is on the main floor. Tables are on the 2nd floor and basement. They are the nicest baristas here.
Atmosphere: 5
Food: 5
Service: 5
Jenni Marie
I am visiting from our of town. Put in my mobile order plenty early for pick up. I waited quite a long time. Many people that came in after me got their orders, and a lot of walk ins got their orders before me. Finally she asked me my name, and it was just sitting on a counter behind them and no one bothered to put it by the pick up area. No apologies no nothing. Not a good way to do business. It was not a busy time of day, and I had one coffee. Very disappointed.
George Mims Jr
Prices are too high.
Atmosphere: 2
Food: 2
Service: 2
JLind B
Typical Starbucks, clean, busy,
Atmosphere: 4
Food: 4
Service: 4
Elizabeth Stewart
Been goin there every daily since 4 years... awesome Barista.... favorite is Hannah , julie, one person I forgot... many more....This old postHere new the batista are horrible and make fun n talk my back.. 3 batista were very rude I gave n follow my instructions for my drink she didn't follow n make huge mess on my drink n gave me with dripping side of cup really? Again today same thing I reported !!!
Stacie N
This is my favorite Starbucks. It has a small coffee shop vibe (like the old KSU one), with the sweetest baristas. I've never had a bad experience here. Parking lot can be a mess at times when it's busy but that's the only bad thing I can say about this location.
Jennifer Gartland
They just had my drink sitting on the counter. Didn't notify me or anything. Ten mins later my friend noticed it sitting there.
Atmosphere: 5
Service: 3
Ryan Wills
The team this morning was incredible. Conversational and
Food: 5
Service: 5
Tour Guide Cory
Very nice staff. Cool building and seating inside.No drive thru. Which I kinda like so you have to go in and interact with the nice staff. Girl with dark brown hair and glasses is a fellow office fan and was super nice.
Best Baristas in the Cleveland area! Nancy and Jamie are the best!
Atmosphere: 5
Food: 5
Service: 5
Kipp King
no drive through and in a weird spot, hard to find parking
April Thompson (thatgirlchef)
I love this location most of all because the barista‘s never miss! I am one of those types who has a very specific coffee, chai latte, and refresher order. When you focus on the details like that, you know immediately when your drink is even the wrong color or from just one sip if it hasn’t been made properly! I have been coming to this location for years and they have never missed! I swear that Jesus himself works there, because my coffee is always heavenly!
Gabrielle Parker
“Emily” has a rude attitude over the phone. Unfriendly when friendliness counts as 50% of your job. Gross
Emily Anthony
If you would like your order in time expect 30 min wait
The drinks were alright, but there was an unpleasant experience that impacted our visit. While we were seated downstairs, a cleaning person mopped the floor upstairs. Unfortunately, strong cleaning solution and dirt wafted down and reached us. We understand the need for cleaning, but should be more professional to avoid affecting customers. I made a comment to her and she did it even more.
I’ve been to literally every Starbucks in NE Ohio and this is my favorite one. Best service, best atmosphere and best overall experience. I always get to go, but for those wanting to stay, it’s a very cool layout inside. A different world from boring modern designs of Starbucks. The counter to order is on the main floor. Tables are on the 2nd floor and basement. They are the nicest baristas here.
Atmosphere: 5
Food: 5
Service: 5
I am visiting from our of town. Put in my mobile order plenty early for pick up. I waited quite a long time. Many people that came in after me got their orders, and a lot of walk ins got their orders before me. Finally she asked me my name, and it was just sitting on a counter behind them and no one bothered to put it by the pick up area. No apologies no nothing. Not a good way to do business. It was not a busy time of day, and I had one coffee. Very disappointed.
Prices are too high.
Atmosphere: 2
Food: 2
Service: 2
Typical Starbucks, clean, busy,
Atmosphere: 4
Food: 4
Service: 4
Been goin there every daily since 4 years... awesome Barista.... favorite is Hannah , julie, one person I forgot... many more....This old postHere new the batista are horrible and make fun n talk my back.. 3 batista were very rude I gave n follow my instructions for my drink she didn't follow n make huge mess on my drink n gave me with dripping side of cup really? Again today same thing I reported !!!
This is my favorite Starbucks. It has a small coffee shop vibe (like the old KSU one), with the sweetest baristas. I've never had a bad experience here. Parking lot can be a mess at times when it's busy but that's the only bad thing I can say about this location.
They just had my drink sitting on the counter. Didn't notify me or anything. Ten mins later my friend noticed it sitting there.
Atmosphere: 5
Service: 3
The team this morning was incredible. Conversational and
Food: 5
Service: 5
Very nice staff. Cool building and seating inside.No drive thru. Which I kinda like so you have to go in and interact with the nice staff. Girl with dark brown hair and glasses is a fellow office fan and was super nice.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Best Baristas in the Cleveland area! Nancy and Jamie are the best!
Atmosphere: 5
Food: 5
Service: 5
no drive through and in a weird spot, hard to find parking
I love this location most of all because the barista‘s never miss! I am one of those types who has a very specific coffee, chai latte, and refresher order. When you focus on the details like that, you know immediately when your drink is even the wrong color or from just one sip if it hasn’t been made properly! I have been coming to this location for years and they have never missed! I swear that Jesus himself works there, because my coffee is always heavenly!
“Emily” has a rude attitude over the phone. Unfriendly when friendliness counts as 50% of your job. Gross
If you would like your order in time expect 30 min wait