Wendy's
21250 Center Ridge Rd, Rocky River
(440) 333-4377
Recent Reviews
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I thought the manager was helping me with my T-Mobile offer to get a classic chicken sandwich free. But when I went to eat the chicken sandwich it was a little teeny pressed thing and not a whole chicken breast. Seriously? Yuck yuck yuck
Good burgers and chili. The fried are passable.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chili
Bun was super dried out, probably stale. Otherwise good
Ordered online and went to pick it up. After waiting for 10 mins at the speaker someone finally came to speaker after i said i was there for a online order u could hear her sigh into the mic and didn't say anything so i assumed that meant go the window. No one came to window or said anything to us. We got our food 10 mins later and our large fry box was maybe half full. Waited 20 minutes for a online order. And we were the only ones there!
Atmosphere: 1
Food: 2
Service: 1
I can not believe how management lets employees talk to each other. The employee Nick was so disrespectful to Julia who is super friendly and nice.
I am absolutely disgusted with how the workers are treated and how they belittle their employees in front of the customers. Julia is a great employee and the way she was treated the other day was unbelievable. Management should be ashamed.
Atmosphere: 1
Food: 3
Service: 1
I waited 45 minutes to get through the line for them to shut the lights off on me while i’m saying hello 20 minutes before they closed. I went to the window and they were all laughing because i waited 45 minutes in a power outage and they didn’t even have the decency to come to the window to say they were closed. Instead they ignored me. Just embarrassing
Atmosphere: 1
Food: 1
Service: 1
Most unprofessional and disgusting location I have been too. I was picking up a Doordash order and walked in on a worker stuffing her face full of chicken nuggets and proceeded to stare me down for 5 minutes and ignored me when I politely attempted to ask about the status of my Doordash order considering the place was empty. Her name was julia by the way.
Atmosphere: 1
Food: 1
Service: 1
0 stars. This is not fast food. Service is slower than most non-fast food restaurants. Expect the staff to ignore you and chat with each other rather than take your order or prepare your food.
Atmosphere: 1
Food: 1
Service: 1
very shitty no effort into making the food or being friendly to customers the food is trash
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Every time I come in here they give me a hard time about a senior cup of coffee ☕ and when I ask for a refill they deny it which don't make any sense at all they all need to be retrained including the general manager I came and it wasn't no coffee made manager's cussing that's not professional
Atmosphere: 1
Food: 1
Service: 1
Tried to new saucy nugs, the nugs were cold. Another fast food place I'll be avoiding
Food: 1
Service: 4
Locked dine-in door at 9am
Walked all the way here.
Food: 4
Service: 1
Was at the drive thru a few days ago. Kye didn’t say one word, not a hello or have a nice day. I greeted them, said thank you etc and no words were said back to me. Customer service is very important to me. I worked in retail for years so I know how it is. You are who people see at the drive thru so at the very least say hello.
Atmosphere: 1
Food: 5
Service: 1
Ordered large Chili was not hot barely warm
Food: 2
Service: 4
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