Went here Saturday the 20th of April, ordered two orders of wings, Buffalo, and garlic parm, both orders were over cooked, and no sauce on them. Ordered a burger and fries , they came out cold, asked for some condiments and never received. Bad all the way around!! Won't be back for awhile
Rodney White
Bout a month ago I made a complaint on how burnt my onion rings were and how much of mess the whole meal was. Then they told me they would refund me with a gift card. Today I recieved a business card saying free lunch or dinner on us but only up to $10 when my meal costs almost 20. So with that said I'm going to corporate now if this is how you handle poor service. I would be lucky to find a sandwich in your menu for less than $10. This is rude and a simple slap in the face for telling them they did there job wrong. This is highly unprofessional.
Steven Paul
Ordered a few steaks and when they are doing it right, their grilling and dinners are great. Unfortunately, they are so inconsistent! After a few visits this time to Sandusky after making my steak wrong, I went back in to complain and the cook apparently in the back was denying the error. After showing them my steak, they sit my side items off to the side for 20 minutes and recooked the steak only to overcook it to the max. Overly well done and all dried out, they might as well as just let me keep the original steak with it's flaws. The second steak was ruined, the side items were cold by the time I got them back. After not going to Applebee's for 15 years because of the inconsistency BEFORE, I will never go back again.
Atmosphere: 3
Food: 2
Service: 2
Mark Ferrell
Overcooked wings. Bacon cheese burger sent with no bacon. Burger not seasoned at all.
Atmosphere: 4
Food: 1
Service: 4
Sue Toelle
Terrible experience .....submitted my comments directly to Applebee's!!! Hopefully, they will respond!!!
Service: 1
Justin Warner
Got delivered wrong bill multiple times. Forced to pay and no help from management. Ounce a customer is given their bill and they pay they shouldnt have to deal with workers errors. Train your servers to do their job. Wont be returning to this location. Plenty other good restaurants in the area.
Atmosphere: 1
Food: 4
Service: 1
Nicole Beemon
We had a wonderful waitress and a great time.However my daughter's burger was not cooked all the way through which was just a small accident but the manager quickly came over and fixed the situation all was
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Menu
Sabrina Long
Loved it!
Atmosphere: 5
Food: 5
Service: 5
Sue Marchky
Took away too long to get food, wasn't very busy and waiter ignored us the whole time. Tried to get attention to ask, What the heck is going on?
Terrible wait on door dash like who to they really pay to work the to go
Atmosphere: 5
Food: 3
Service: 1
Amy Burnette
Service was not good.Waitress did not ask if other party members wanted another drink. We ask for more lemonade didnt get the refills back until we were finished eating, nothing done in a timely manor. The green beans on our plates were ice cold not even warmed. Manager came over after we were about finished with other food asked if we wanted new ones . We were about finished with our other food about ready to leave. Never offered to take the beans off the bill. You don't particularly want them when your food has already been eaten your other party is ready to leave. Not a good experience.
Ray Eckmeder
Evidently meals are portioned out. I got double cheeseburger n upgraded to waffle fries. When got order hardly any fries n they up charging me I complained to manager who got me more fries.
Atmosphere: 4
Food: 3
Service: 5
Kari W
The only real issue I had was I ordered garlic parm wings and got brought honey bbq.
I ordered a delivery i ordered wings that wasn't even wings the worst. And I ordered alot from the the Manager was laughing when trying to fix it you come and now a replace the order we done do later dates. Really nuts
Vary good drink amazi g food
Atmosphere: 5
Service: 5
Went here Saturday the 20th of April, ordered two orders of wings, Buffalo, and garlic parm, both orders were over cooked, and no sauce on them. Ordered a burger and fries , they came out cold, asked for some condiments and never received. Bad all the way around!! Won't be back for awhile
Bout a month ago I made a complaint on how burnt my onion rings were and how much of mess the whole meal was. Then they told me they would refund me with a gift card. Today I recieved a business card saying free lunch or dinner on us but only up to $10 when my meal costs almost 20. So with that said I'm going to corporate now if this is how you handle poor service. I would be lucky to find a sandwich in your menu for less than $10. This is rude and a simple slap in the face for telling them they did there job wrong. This is highly unprofessional.
Ordered a few steaks and when they are doing it right, their grilling and dinners are great. Unfortunately, they are so inconsistent! After a few visits this time to Sandusky after making my steak wrong, I went back in to complain and the cook apparently in the back was denying the error. After showing them my steak, they sit my side items off to the side for 20 minutes and recooked the steak only to overcook it to the max. Overly well done and all dried out, they might as well as just let me keep the original steak with it's flaws. The second steak was ruined, the side items were cold by the time I got them back. After not going to Applebee's for 15 years because of the inconsistency BEFORE, I will never go back again.
Atmosphere: 3
Food: 2
Service: 2
Overcooked wings. Bacon cheese burger sent with no bacon. Burger not seasoned at all.
Atmosphere: 4
Food: 1
Service: 4
Terrible experience .....submitted my comments directly to Applebee's!!! Hopefully, they will respond!!!
Service: 1
Got delivered wrong bill multiple times. Forced to pay and no help from management. Ounce a customer is given their bill and they pay they shouldnt have to deal with workers errors. Train your servers to do their job. Wont be returning to this location. Plenty other good restaurants in the area.
Atmosphere: 1
Food: 4
Service: 1
We had a wonderful waitress and a great time.However my daughter's burger was not cooked all the way through which was just a small accident but the manager quickly came over and fixed the situation all was
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Menu
Loved it!
Atmosphere: 5
Food: 5
Service: 5
Took away too long to get food, wasn't very busy and waiter ignored us the whole time. Tried to get attention to ask, What the heck is going on?
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Terrible wait on door dash like who to they really pay to work the to go
Atmosphere: 5
Food: 3
Service: 1
Service was not good.Waitress did not ask if other party members wanted another drink. We ask for more lemonade didnt get the refills back until we were finished eating, nothing done in a timely manor. The green beans on our plates were ice cold not even warmed. Manager came over after we were about finished with other food asked if we wanted new ones . We were about finished with our other food about ready to leave. Never offered to take the beans off the bill. You don't particularly want them when your food has already been eaten your other party is ready to leave. Not a good experience.
Evidently meals are portioned out. I got double cheeseburger n upgraded to waffle fries. When got order hardly any fries n they up charging me I complained to manager who got me more fries.
Atmosphere: 4
Food: 3
Service: 5
The only real issue I had was I ordered garlic parm wings and got brought honey bbq.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Boneless Wings, Spinach Artichoke Dip
I ordered a delivery i ordered wings that wasn't even wings the worst. And I ordered alot from the the Manager was laughing when trying to fix it you come and now a replace the order we done do later dates. Really nuts