Evey time I go there they food prep is thrown together and sloppy. Also the portion for what you pay for is horrible
Angel Joseph
Extremely rude staff, I tried to call DoorDash and everything, I live about 8 minutes away, WHY WOULD I DRIVE TO YOUR STORE AND BRING PROOF OF NOT GETTING ANY FOOD IF I HAD IT. I’m not tha desperate to get multiple tacos. Refused to look at my delivery photo where it shows one tiny bag where there should have been 13 different items. Refused to help and acted shitty despite being polite and just trying to ask the to remake the food that we spent 30$ on. If I brought multiple proofs of getting none of my food and even a picture of not getting it delivered, why would I need to bring the bag of food. WHAT DIFFERENCE DOES IT MAKE IF I BRING YOU A BAG WOTH ONE TACO??? I bet they would have accused me of taking out the other food to get it for free. I’m writing this review for my roommate who I live with who was kind enough to order us dinner and we got NOTHING. This is why yall have terrible reviews because you have staff who couldn’t be bothered. I work in a resort where if a customer was clearly trying to show you proof of something wrong they would atleast try and help fix it. Thanks for nothing
Atmosphere: 1
Food: 1
Service: 1
Jennifer Cook
Employees need education on allergens in items. I went there and they claimed everything I ordered was safe and free of eggs, which by looking on their website or door dash, is not the case, management needs to do a better job of informing and training their employees on food allergens, I'm lucky I didn't immediately trust their word and double checked before digging in. This is a constant issue when I go out, most employees (at the fault of management) are not educated and informed on the items and most common allergens (as they should be for the safety of customers and children with allergies that won't think to look and will consume a possibility deadly allergen). I love taco bell and the service is always wonderful but management needs to step it up before they start stacking bodies and get a lawsuit.
Atmosphere: 5
Food: 1
Service: 5
Willem Wade
Ordered an mobile order and arrived at the location. Told the employee my name when I arrived at the drive thru and they told me to pull around. After waiting for about 10 minutes I arrived at the window to be told that someone 3 cars ahead of me had already picked up my order. I was disappointed but I assumed they would simply remake my order and correct it. However, the woman in the drive thru told me that I will not be getting any food and that I needed to use the app in order to get a refund.
Atmosphere: 1
Food: 1
Service: 1
COLT-E
Bought and payed for 2 large nacho fries. I got two fries with barely any seasoning and very undercooked
Atmosphere: 2
Food: 2
Service: 4
Lacey Fouse
I was just there and they were so rude. I asked for a basic meal and they can’t even prepare it or always forget somehting. They window guy didn’t even talk at all and snatched my card out of my hand. The girl that took my order was EXTREMELY rude even sighing and saying things like “i guess.” or “yup” when i asked to add somehting on. worst experience i’ve had so far.
Atmosphere: 1
Food: 3
Service: 1
Madison Hayberger
If i could give it a 0 I would. What is the reason the workers hold back so much on quesadillas? Like the amount of ingredients gets taken out of their pay checks? It’s all tortilla with a dash of cheese and a hint of chicken
Food: 1
Anthony Muscioni
Went well, food was hot, and service was fast..
Atmosphere: 4
Food: 4
Service: 5
Dave Barnhart
Only can order through the computer.
Bryan C
Was ignored Most of my time standing at the kiosk. They dint half any thing on the screen that should be I wanted a grilled cheese stake burrito and since there to lazy to put it back on there .it can't be ordered. Wanted the classic stacker not on the screen can't order it. Also wanted a reg crunch rap .had to order a supreme and pay more.since I was on my break i Had.limted time. Str8 up rude staff. It's basically screw the customers inside and worry about the drive through. So messed up .never again!
I went through the drive thru at this location. I made a small order, just a quesadilla. I had a friend with me that made an online order. They refused to let me get the online order with my order. Told me I had to drive around and get back in line so I could pick it up. They insisted on only 1 order per car regardless of being online or not. To top it all off, there were no napkins with either order!
Atmosphere: 1
Food: 1
Service: 1
Claire Treece
I placed a pick up order to not have to wait in an hour line. Still had to wait in an hour line because their dining room was closed, as there were people sitting in the dining room.lol
Atmosphere: 5
Food: 4
Service: 1
Keelan Bromberg
Lady behind the counter didn’t even make an attempt to pronounce my phonetic name when she called out my order. Called me Kaitlynn. Didn’t give me the drink that I ordered and had to go back in. Was rude when I told her my actual name? Weird experience.
Service: 1
Abby
Ate like 3 bites of my grande nacho just to find an eyelash in it. Had to throw it away because it killed my appetite.
Atmosphere: 4
Service: 4
Andrew Schenk
Ordered through the drive through, the food that we received was horrible! The soft tacos only had beef and cheese with no lettuce. The chicken cantina taco was all around burnt and the cheesy Gordita crunch was not fresh and tasted old. I would not recommend the Perkins Avenue Taco Bell to anyone. Terrible experience, not going back!
Evey time I go there they food prep is thrown together and sloppy. Also the portion for what you pay for is horrible
Extremely rude staff, I tried to call DoorDash and everything, I live about 8 minutes away, WHY WOULD I DRIVE TO YOUR STORE AND BRING PROOF OF NOT GETTING ANY FOOD IF I HAD IT. I’m not tha desperate to get multiple tacos. Refused to look at my delivery photo where it shows one tiny bag where there should have been 13 different items. Refused to help and acted shitty despite being polite and just trying to ask the to remake the food that we spent 30$ on. If I brought multiple proofs of getting none of my food and even a picture of not getting it delivered, why would I need to bring the bag of food. WHAT DIFFERENCE DOES IT MAKE IF I BRING YOU A BAG WOTH ONE TACO??? I bet they would have accused me of taking out the other food to get it for free. I’m writing this review for my roommate who I live with who was kind enough to order us dinner and we got NOTHING. This is why yall have terrible reviews because you have staff who couldn’t be bothered. I work in a resort where if a customer was clearly trying to show you proof of something wrong they would atleast try and help fix it. Thanks for nothing
Atmosphere: 1
Food: 1
Service: 1
Employees need education on allergens in items. I went there and they claimed everything I ordered was safe and free of eggs, which by looking on their website or door dash, is not the case, management needs to do a better job of informing and training their employees on food allergens, I'm lucky I didn't immediately trust their word and double checked before digging in. This is a constant issue when I go out, most employees (at the fault of management) are not educated and informed on the items and most common allergens (as they should be for the safety of customers and children with allergies that won't think to look and will consume a possibility deadly allergen). I love taco bell and the service is always wonderful but management needs to step it up before they start stacking bodies and get a lawsuit.
Atmosphere: 5
Food: 1
Service: 5
Ordered an mobile order and arrived at the location. Told the employee my name when I arrived at the drive thru and they told me to pull around. After waiting for about 10 minutes I arrived at the window to be told that someone 3 cars ahead of me had already picked up my order. I was disappointed but I assumed they would simply remake my order and correct it. However, the woman in the drive thru told me that I will not be getting any food and that I needed to use the app in order to get a refund.
Atmosphere: 1
Food: 1
Service: 1
Bought and payed for 2 large nacho fries. I got two fries with barely any seasoning and very undercooked
Atmosphere: 2
Food: 2
Service: 4
I was just there and they were so rude. I asked for a basic meal and they can’t even prepare it or always forget somehting. They window guy didn’t even talk at all and snatched my card out of my
hand. The girl that took my order was EXTREMELY rude even sighing and saying things like “i guess.” or “yup” when i asked to add somehting on. worst experience i’ve had so far.
Atmosphere: 1
Food: 3
Service: 1
If i could give it a 0 I would. What is the reason the workers hold back so much on quesadillas? Like the amount of ingredients gets taken out of their pay checks? It’s all tortilla with a dash of cheese and a hint of chicken
Food: 1
Went well, food was hot, and service was fast..
Atmosphere: 4
Food: 4
Service: 5
Only can order through the computer.
Was ignored Most of my time standing at the kiosk. They dint half any thing on the screen that should be I wanted a grilled cheese stake burrito and since there to lazy to put it back on there .it can't be ordered. Wanted the classic stacker not on the screen can't order it. Also wanted a reg crunch rap .had to order a supreme and pay more.since I was on my break i
Had.limted time. Str8 up rude staff. It's basically screw the customers inside and worry about the drive through. So messed up .never again!
Atmosphere: 3
Food: 3
Service: 1
Restaurantji Recommends
I went through the drive thru at this location. I made a small order, just a quesadilla. I had a friend with me that made an online order. They refused to let me get the online order with my order. Told me I had to drive around and get back in line so I could pick it up. They insisted on only 1 order per car regardless of being online or not. To top it all off, there were no napkins with either order!
Atmosphere: 1
Food: 1
Service: 1
I placed a pick up order to not have to wait in an hour line. Still had to wait in an hour line because their dining room was closed, as there were people sitting in the dining room.lol
Atmosphere: 5
Food: 4
Service: 1
Lady behind the counter didn’t even make an attempt to pronounce my phonetic name when she called out my order. Called me Kaitlynn. Didn’t give me the drink that I ordered and had to go back in. Was rude when I told her my actual name? Weird experience.
Service: 1
Ate like 3 bites of my grande nacho just to find an eyelash in it. Had to throw it away because it killed my appetite.
Atmosphere: 4
Service: 4
Ordered through the drive through, the food that we received was horrible! The soft tacos only had beef and cheese with no lettuce. The chicken cantina taco was all around burnt and the cheesy Gordita crunch was not fresh and tasted old. I would not recommend the Perkins Avenue Taco Bell to anyone. Terrible experience, not going back!
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