The girl with the messed up teeth don't add your points to your account when u give her ur card . 2 purchases/points weren't added after my visit 😡✌🏽👎🏽
Oh and only turkey products - no ham 👎🏽👎🏽👎🏽👎🏽
Atmosphere: 2
Food: 5
Service: 1
Robert S
Ridiculous password for wifi
Atmosphere: 3
Food: 3
Service: 3
DON MOE
My favorite place to get Coffee ! Also the best food ! Ask for the Waffles Egg and Cheese Sandwich !
Atmosphere: 5
Food: 5
Service: 5
M R
I would leave ZERO stars if i could but in order to write this i have to give them 1 . The barista who was taking orders today 12/28 @3:47pm was THEE rudest not sure why if your job is customer service how your so nasty and unwelcoming to people who are coming to spend their money so you can have a paycheck ! This was my 1st visit to this franchise and she refused to help me or offer suggestions on menu items she made this experience horrible for me i will not be returning
Atmosphere: 1
Food: 1
Service: 1
Guilty Pleasures
I always have a great experience at BIGGBY! The baristas there are friendly and genuinely seem to enjoy what they do. They always greet me with a smile and some of them made an effort to learn my name and my favorite drinks. My drinks are consistently made just right and the atmosphere they create makes every visit feel personal and welcoming. Big shout-out to the amazing baristas who make BIGGBY such a bright spot in my day!
Atmosphere: 5
Food: 4
Service: 5
Arika Dipasquale
RUDE, RUDE,RUDE
Megan Rosselot
I frequent this place often, staff are often short, almost appearing bothered. The coffee is always good and it’s convenient, I’m able to pick it up after a busy day quickly, but the customer service is poor. I always feel like I’m inconveniencing someone when I go there when there’s not a smile, staff behind the counter often clearing at you and weight of your card. The hand you the coffee, the same way, slide it into you without any form of eye contact.
Atmosphere: 2
Food: 5
Service: 2
Michelle Lamar
The cultural is definitely for young people. The barista should exercise a little more patience. With everything going on now people need grace and courtesy not a condescending attitude. Please and thank you 😊
Atmosphere: 2
Food: 3
Service: 4
Kathryn Purves
If I could give zero stars I would. Biggby is nice and close to us so we like to walk there to get coffee and breakfast from time to time. The past 2 times we have ordered sausage egg and cheese bagels, they have forgotten the sausage. The first time we thought it was just a mistake.. apparently not.
Atmosphere: 3
Food: 1
Service: 1
Michelle Anabila
I would give zero for service/atmosphere but that isn't possible. Workers on shift were rude when clarifying the conditions to the BOGO deal on Wednesdays and were defensive when I asked for a refund or second drink. WOULD NOT RETURN!!!!!!!!
The girl with the messed up teeth don't add your points to your account when u give her ur card . 2 purchases/points weren't added after my visit 😡✌🏽👎🏽
Oh and only turkey products - no ham 👎🏽👎🏽👎🏽👎🏽
Atmosphere: 2
Food: 5
Service: 1
Ridiculous password for wifi
Atmosphere: 3
Food: 3
Service: 3
My favorite place to get Coffee ! Also the best food ! Ask for the Waffles Egg and Cheese Sandwich !
Atmosphere: 5
Food: 5
Service: 5
I would leave ZERO stars if i could but in order to write this i have to give them 1 . The barista who was taking orders today 12/28 @3:47pm was THEE rudest not sure why if your job is customer service how your so nasty and unwelcoming to people who are coming to spend their money so you can have a paycheck ! This was my 1st visit to this franchise and she refused to help me or offer suggestions on menu items she made this experience horrible for me i will not be returning
Atmosphere: 1
Food: 1
Service: 1
I always have a great experience at BIGGBY! The baristas there are friendly and genuinely seem to enjoy what they do. They always greet me with a smile and some of them made an effort to learn my name and my favorite drinks. My drinks are consistently made just right and the atmosphere they create makes every visit feel personal and welcoming. Big shout-out to the amazing baristas who make BIGGBY such a bright spot in my day!
Atmosphere: 5
Food: 4
Service: 5
RUDE, RUDE,RUDE
I frequent this place often, staff are often short, almost appearing bothered. The coffee is always good and it’s convenient, I’m able to pick it up after a busy day quickly, but the customer service is poor. I always feel like I’m inconveniencing someone when I go there when there’s not a smile, staff behind the counter often clearing at you and weight of your card. The hand you the coffee, the same way, slide it into you without any form of eye contact.
Atmosphere: 2
Food: 5
Service: 2
The cultural is definitely for young people. The barista should exercise a little more patience. With everything going on now people need grace and courtesy not a condescending attitude. Please and thank you 😊
Atmosphere: 2
Food: 3
Service: 4
If I could give zero stars I would. Biggby is nice and close to us so we like to walk there to get coffee and breakfast from time to time. The past 2 times we have ordered sausage egg and cheese bagels, they have forgotten the sausage. The first time we thought it was just a mistake.. apparently not.
Atmosphere: 3
Food: 1
Service: 1
I would give zero for service/atmosphere but that isn't possible. Workers on shift were rude when clarifying the conditions to the BOGO deal on Wednesdays and were defensive when I asked for a refund or second drink. WOULD NOT RETURN!!!!!!!!
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Great service, coffee and speed. Definitely will return.
Atmosphere: 5
Food: 5
Service: 5
Great as always.
Atmosphere: 5
Food: 5
Service: 5
First timer here! Ordered a large regular coffee and met a friend to catch up on our lives. Awesome coffee (caffeine content was perfect) and staff!😃
Visited store on 9/5/25 at 8:00 AM…staying for over an hour, conversing with my old chum.
Z from South Euclid, Ohio
Atmosphere: 5
Food: 5
Service: 5
Super friendly and accommodating as long as you are polite and not entitled Boomer or Xr full of lead
Atmosphere: 5
Food: 5
Service: 5
Very nice location. Let's keep them busy!!!
Atmosphere: 5
Service: 5
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