BJ's Restaurant & Brewhouse

Went to lunch at this location, we stood at the hostess desk for 7-8 minuted before the hostess came to seat us. Once seated i. the bar area, we sat 10-15 minutes and were not greeted by a server. There were two staff at the bar, so I went to the bar to let them know no one had been to our table. The young lady was not nice and asked me where was I sitting, we were sitting right across from the bar.🤷🏽‍♀️😩 and her reply was somebody is coming. Well after that response me and my party decided that we were not going to spend our money in that establishment. I neglected to get names. But it was a terrible experience.

The server was friendly but service was awful. We waited about 50 minutes from when we ordered before we were served. One of us ordered the unlimited soup and salad option. At least 25 minutes passed and no-one approached the table to see if he wanted a refill (he did— we had to stop a manager? who was walking near the table). The entree I ordered had cilantro as a main seasoning (Enlightened Mediterranean Chicken bowl). It was served with scant parsley, no cilantro. When I asked the manager? to please bring cilantro, over 15 minutes passed before our server brought out a small bowl of PARSLEY (not cilantro). We pointed this out to the server and she said “The chef says this is cilantro.” Shortly after, a woman came to the table to ask what the issue was. After I explained, she stated, “There's no excuse but the staff has only been here 6months.” When asked about the cilantro, she explained that she had checked all of the work stations and there was no cilantro. While I don't know that she was lying, I had been to the restaurant once before and the dish was served with cilantro. She did offer to bring a different meal but we had been there over an hour an 15 minutes by then. Nothing else was asked for or offered. We will not be returning to this poorly run restaurant.

It was a great experience with a great server... the food came out in a timely manner. Our appetizers came out in a timely manner. The drinks were great. I have no complaints. Thanks BJ's brewery.

We had a reservation for seven. We turned up 15 minutes before time. The host was best described as having a sour, non customer facing demeanor. He informed us that no table was available..fair enough..let's go sit at the bar. There was a large circular table beside the bar, and as we seated ourselves, he informed us that "that's closed," and we should cram into the three barstools. When the table was ready , he showed us to it and left. There were menus but no silverware nor, more importantly, a server . Having tracked down the host I asked for someone to take a drinks order. Five minutes later a server arrived. She was GREAT!!. The food was average , table service good ,initial check in was cold , unfriendly, and set the tone for a visit which I will not readily repeat.

Had reservations at 5:30. Sat at around 6pm. Left at 8:30. Told when we got there that they were short staffed. Server was pleasant even though he was running around because he was covering so many tables. Food came out. Ordered a different dressing with my salad. Waited about 15 minutes to get correct dressing and ketchup for daughters meal. Something happened with husbands meal had to wait about 20 minutes after other meals arrived. Server offered a complimentary soup while he waited, never got the soup. We were there for daughters birthday so ordered a few pizzookies and that they took about a half hour to get. Talked to supervisor about experience and he was nice enough to take pizzookies off of our bill. It shouldn't have to be a 2-1/2 hour dinner. This was on a Tuesday night. Can't imagine what it would be if it was a weekend.

Made reservations for 3:30 at a table and was sent to a booth with the option to wait on a table with no indication of the wait time after sitting uncomfortably for 20min finally the manager came over and advised us we would be moved to a table. We sat for almost an hour finally catching the attention of a server. I asked for the manager and advised our orders hadn't been taken just to be told sorry we never know you were seated here the person that was to work the tables called off. Finally after another hour past a waiter came over to take the order. We then waited for an additional 30-40 min for food to arrive all of my family was served accept my order after 20 min my order came but my food was cold and my family was just about finishing up with their food. Once again I advised the manager who then took off my plate and wings from the bill. This was the worst experience being my first time visiting. I don't think I will return however our server was really nice and showed some concern and sympathy to us so we did tip him. Leaving with a free dessert and 4 free Mother's Day wine glass

Please check your bill! Experience? See below Zero ambiance Zero class Overcharged and poor ability to calculate proper checks balance Disappointed Dissatisfied Disrespected Ruined celebratory vibe

This was my first time visiting. The staff was very friendly and helpful. The waiter was very inviting and offered suggestions.

Our server was the restaurant manager-pressed into service because several employees called in sick- on St. Patrick's Day. Very few people in restaurant-most were at the bar. Husband enjoyed fish & chips. I had the grilled sirloin steak with onions & mushrooms and an almost baked potato. We usually come to this restaurant for lunch vs evenings. Usually very crowded.

BJ's is one of my favorite places to eat. The food is delicious and the servers are professional. The only complaints were service was very slow and the noise level was louder than usual. I will still go back. My favorite dish is the Enlightened Cherry Chipotle Salmon dinner! Delicious!!!

Wasn't to busy. We were a table for 4. Our waitress disappeared. Waiter brought wrong meal for one of us but didn't come back until other three were done with their meals. The burger finally arrived and it was burnt and inedible. Manager took it off our bill, but I don't see us returning. Sad, but I think BJs has gone downhill.

Waitress was very good but it took almost 2 hours for food to arrive at our table. Will go to a different restaurant in the future.

Order a Hickory Brisket Burger and it didn’t have any Brisket on it theManager comes back 10 mins later know my food cold with a teaspoon of meat.Like she had did something.Sir please take this off my bill..This use to be my favorite place for burgers.Dont have to worry about me coming anymore.@BJ in Orange do better!!!!

BJ's has added some menu items with some discount options that really do make a difference in saving a little. The food was delicious and very enjoyable. Like other restaurants in the area, it is still facing the challenge of needing more servers, but my wife and I still received great service. Well done! Recommended!

Had the jambalaya, it was great. Waiter was awesome. Only issue was they were out of Modelo and Dos XX. Had a Stella Artois and it didn't taste right. Manager took it off my bill which was great. I'll be back.