Donatos Pizza

20116 Van Aken Blvd, Shaker Heights
(216) 283-3333

Recent Reviews

Thaddaeus Garrett

They didn’t want to send a driver to deliver and lied about not having one and whoever the manager say they where wasn’t willing to take accountability for the this mismanagement of their store having a bad attitude will make you a compromise to the work environment.

Adam Byler

Good pizza. Good price.Fast delivery

Atmosphere: 5

Food: 5

Service: 5

William Hughes

There is no care to the preparation of the food wings were dry and over

Atmosphere: 2

Food: 2

Service: 2

D Nichols

The disrespect!

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Pepperoni Pizza

William Hunt

Amazing smell and taste.

Atmosphere: 4

Food: 5

Service: 4

Cynthia Bishop

Delivery time was decent.. driver was pleasant although my order was wrong. I ordered boneless wings and got bone in which I don’t eat so that was a waste of money there. Was alil pricey. I got a medium pizza and wings I had to toss for $34. That’s tipping the driver $7..

Food: 3

Service: 2

Me HONEY

Food was cold even after waiting 30 minutes for food. You judge the LOOKS OF THE PIZZA YOURSELVES.

Food: 1

Service: 2

Paul Clewell

Quiet atmosphere, great service with nice people, and the food is quite good. Make sure you like a lot of sauce on your pizza when you go.

Atmosphere: 4

Food: 4

Service: 5

Farrel H.

$20 for maybe the worst pizza I've had in years. Tasted like they threw an old pie back in the oven. Not nearly worth the price.

Lisa Malone

10/11/2023Jaime was a wonderful representative for Donatos on Van Aken square.Jaime was patient whule I ordered. She answered my questions. I did not feel rushed.One thing was ot was cool temp in dinning area.

Atmosphere: 4

Food: 5

Service: 5

Cehzar Clark

Very clean building. Customer Service is usually good. I like their pizza! Please Try!!!!

Atmosphere: 5

Food: 5

Service: 3

victory vday

Good food. Donatos is always a little bit on the pricey side when it comes to pizza, but will you get what you pay for. The Hawaian Calzone and bread sticks hit the spot. Inside tables are a little dingy but 95% of the businesses to go.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Italian Garlic Breadsticks with Marinara Sauce for Dipping, Create Your Own Calzone

Raven Muggenburg

Order was wrong. Pizza was only fair and the service was horrible. People had no car

Atmosphere: 3

Food: 2

Service: 1

Troy M.

I'm giving them 2 stars because the pizza is good. But seriously bad attitude, can't get an order right, the employees are obvious high (one smoking a joint right out front) and they just do not care. I ordered papa John's after dealing with them tonight and their app and website do not work for ordering

Tom S.

Many carry-out orders here over the years. Reliable for thin-crust pepperoni pizza served hot and on time. Nothing special beyond that.

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