Papa Johns Pizza
16981 Chagrin Blvd, Shaker Heights
(216) 991-1960
Recent Reviews
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The workers are rude and it took a long time to be serviced. There should be a menu with prices up in the store
Atmosphere: 1
Service: 1
Horrible didn’t receive everything I paid for and it wasn’t even good
Atmosphere: 1
Food: 1
Service: 1
So I called this place and the stupid AI answered and took my order then told me it would be here by 7:08 then I called again and a lady picked up and she didn't tell me where my food is and she was supposed to be checking on my order and then she hung up on me so then I had to call them back and tell her that I didn't get my order and she was going make me another order so yeah thats how that went like seriously
People if you deal with this store go to the store if you are able and don't pay over the phone glad I didn't do that they need to take that AI stuff off there phone it's stupid
Atmosphere: 2
Food: 2
Service: 1
Greasier than some of the other PJs. Still good.
Order my pizza Mike was awesome. Pizza was so good. Haven’t had a good Papa John’s Pizza and a very, very long time. Keep up the good work.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Papadias
Watch prices, not negotiable if you order online. I did not like the cheese on the pizza. It had a little sour taste to it, and the texture was not as smooth as other cheeses I've tried.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: The Works Pizza
Was not there just drove past it
Great people and good fast service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fiery Buffalo Chicken
Unprofessional gave my order to door dash didn’t ask me , didn’t put everything on my order when I called then when door dash didn’t show they put me on hold for 15 minutes hung up I kept calling no answer then when they did answer they hung up on my twice I can’t get my refund because they won’t answer customer service won’t help and the store manager wasn’t helping.!
Atmosphere: 1
Food: 1
Service: 1
Ordered online through their app. Received notification that the it was delivered, but it was not. Took over an hour. Do not recommend.
Food: 3
Service: 1
Restaurantji Recommends
Trash food
$27 for 2 medium pizzas is crazy. Not only is it expensive, I had to wait 30+ minutes for it. I'm not coming here again
Service: 1
$27 for 2 medium pizzas is crazy. Not only is it expensive, I had to wait 30+ minutes for it. I'm not coming here again
Service: 1
Ordered online for garlic knots and it was soaked in oil n garlic which I didn't enjoy at all. The pizza was better.
Atmosphere: 3
Food: 3
Service: 3
Just not good.
Food: 1
Service: 1
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