Arby's
11969 Lebanon Rd, Sharonville
(513) 230-1990
Recent Reviews
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Curtis was very rude and I will not return there I come almost two a week and he always got a attitude for no reason the managers before him is the people yal need
Atmosphere: 1
Food: 1
Service: 1
I frequently come to this Arby's because of the great service and the friendliness of the workers. My orders always right and they're just very polite which goes a long way with me
Atmosphere: 5
Food: 5
Service: 5
The service here is super horrible. I will never be back
Atmosphere: 1
Food: 1
Service: 1
Everyone's polite and friendly how this has a low review is beyond me. This place is the cleanest I have seen in a long time. 5 stars dont even look at the 1 stars thoes are fake just to get attention. Will be coming back when I want Arby's.
Atmosphere: 5
Food: 5
Service: 5
I was in the drive thru at lunch time, the young person in side was the rudest person i have ever seen in customer service. He must have came into work mad and just took it out on everyone. This is the worst arby's I have ever been to.
I went through the drive through for dinner.I wanted to try the new cheese steak. To my surprise when I got home. A roast beef was in my bag not the cheesesteakI paid for.
Disappointed. I feel ripped off.
Food: 2
Service: 2
Just waited by the register for 10 minutes and no one helped me. They kept looking at me nut never acknowledged me as being there. I eventually just walked out. Really sad what the lack of customer service has come too.
Every time I go through the drive-thru I have a great experience here. I work nearby. Today, it was Donisha and she was super nice. Food always hot and good. You can tell the employees like working for their manager so kudos to them as well. So great to go somewhere and see friendly faces.
Atmosphere: 5
Food: 5
Service: 5
I was cheated on the amt. of meat on my double it was more like a slider portion with a big bun.
Atmosphere: 2
Food: 1
Service: 5
The staff you had working on 3/5/25 deserve 5 stars. I know there was a Donna & a Dion (I believe) & two other women working. They all gave friendly smiles & all super accommodating. Their service was fast & their convos friendly. Do what you gotta do to keep them, they all seem like productive team members! Also food was hot & great.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Arby’s service is always slow
Atmosphere: 3
Food: 5
Service: 3
Food has gone downhill
Atmosphere: 2
Food: 2
Service: 2
Unfortunately my order was messed up. So I called & told the manager. They have the nerve to tell me I’m lying about THEIR mistake?!? The disrespect is unreal. People at McDonalds have better customer service than these people!
Atmosphere: 1
Food: 1
Service: 1
Rude and nasty employees, the one out front smelled like marijuana on my way in lol yummy
Atmosphere: 1
Food: 1
Service: 1
The food is disgusting... Used to be good. The roast beef is slimy, the bread is stale, the fries were cold... The only redeeming quality was the lady at the window. Lower your prices... It was already ridiculous before the inflation.
Atmosphere: 1
Food: 1
Service: 1
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