I've been coming to this location off and on for the past 2 years ever since I started working in the area and every single time I come here I ask for a lot of cream and sugar or heavy cream and sugar because that's what I drink in my coffee and almost every single time like 90% of the time they will only give me like two or three creams it has gotten so bad to the point to where I have to go to other restaurants or stop at UDF to get my cream and sugar after buying coffee from this place I just don't understand why this place is so tight with their cream and sugar it's actually infuriating considering how much you pay for the coffee and you can't get what you want but they don't have a problem taking your money it's only this location I've never had this problem anywhere else and I'm not just saying that out of spite it's just like they don't care that's really what it seems like to me every time I'm running behind and I feel like I got to stop here because it's conveniently on the way it's like am I even going to get what I want todayđ it's insane how this place operates
Hunter Russo
I came here all summer while my usual Dunkin was closed down for renovations and had no issues. Today I placed a mobile order that I was charged for, placed it at the correct location, but apparently it didnât go through. When I pulled up to the window and said my name for the mobile order they said they didnât have it. I explained that I was charged for my order, $9.88 to be exact and even had a text message from my bank to prove it. I showed them the text from my bank that I was charged for the order. They refused to make my order because they âdidnât have the receiptâ that prints out. He actually said âI am not going to make your order because I donât have the receiptâ. The guy at the window called his boss apparently and I guess his boss told him not to make it and to tell me to reach out to Dunkin online to get a refund. Kind of crazy that they wouldnât just make my order and the way it was handled did not demonstrate very good customer service. Anytime Iâve had issues at any other locations theyâve gone above and beyond to make it rightâŠnot this location. I wonât be back to this location.
casey leach
I came for a coffee but ended up getting the six dollar meal deal. Not only did they get my food order wrong, the croissant bun was soggy and the hash browns were probably cooked in old Luke warm oil. I shouldnât have to do this, but I guess Iâll blame myself for not reading the prior reviews.
Food: 1
Service: 2
Olha
A person I know is a huge fan of this location, I am not that picky about food but he only goes here and says that all other locations make coffee much worse and always mess up his order. I like this location as well.
Atmosphere: 5
Food: 5
Service: 5
Stephanie Maloney
They are very fast and consistent.
Atmosphere: 5
Food: 5
Service: 4
Symone Miller
They keep giving me cow milk instead of oat which lightweight ruins my whole day because I'm lactose intolerant. I've stressed the **oatmilk** and they keep screwing it up
Atmosphere: 1
Food: 1
Service: 1
Evy G
This Dunkin at the route 42 is open 24/7
Atmosphere: 3
Food: 4
Service: 4
Sherzod Norkobilov
The guy who works at the night shift needs to be fired. The rudest person ever.
Atmosphere: 1
Service: 1
Johnny Schisler
Very clean, great atmosphere, coffee was great!
Atmosphere: 5
Food: 5
Service: 5
Dilobar Shoyiqulova
If I could give 0 stars I would. The guy working the drive thru window was being very rude and had a very nasty attitude. If youâre going to act like this then maybe you shouldnât be in the service business.
Dude at the drive thru is a jerk but coffee is good
Atmosphere: 2
Food: 4
Service: 2
Sheila Copenhaver
The man working at 6am on 3/28/2025 was very rude and start saying rude things in his language. He was not polite the moment I walked in the door. I will NEVER return to that store and I will tell other customers not go.
Atmosphere: 1
Food: 1
Service: 1
Robert Landers
Their coffee skills have room for improvement.
Wheelchair accessibility: Yah-ya-betcha
Food: 4
Service: 4
Recommended dishes: Donut
Mike Sanders
Very rude. Personally witnessed an employee walk out of the restroom without washing his hands. (He flushed but the sink was bone dry, not a drop of water in it.) Place is filthy behind the counter. Pretty disgusting. I walked out without ordering anything.
I've been coming to this location off and on for the past 2 years ever since I started working in the area and every single time I come here I ask for a lot of cream and sugar or heavy cream and sugar because that's what I drink in my coffee and almost every single time like 90% of the time they will only give me like two or three creams it has gotten so bad to the point to where I have to go to other restaurants or stop at UDF to get my cream and sugar after buying coffee from this place I just don't understand why this place is so tight with their cream and sugar it's actually infuriating considering how much you pay for the coffee and you can't get what you want but they don't have a problem taking your money it's only this location I've never had this problem anywhere else and I'm not just saying that out of spite it's just like they don't care that's really what it seems like to me every time I'm running behind and I feel like I got to stop here because it's conveniently on the way it's like am I even going to get what I want todayđ it's insane how this place operates
I came here all summer while my usual Dunkin was closed down for renovations and had no issues. Today I placed a mobile order that I was charged for, placed it at the correct location, but apparently it didnât go through. When I pulled up to the window and said my name for the mobile order they said they didnât have it. I explained that I was charged for my order, $9.88 to be exact and even had a text message from my bank to prove it. I showed them the text from my bank that I was charged for the order. They refused to make my order because they âdidnât have the receiptâ that prints out. He actually said âI am not going to make your order because I donât have the receiptâ. The guy at the window called his boss apparently and I guess his boss told him not to make it and to tell me to reach out to Dunkin online to get a refund. Kind of crazy that they wouldnât just make my order and the way it was handled did not demonstrate very good customer service. Anytime Iâve had issues at any other locations theyâve gone above and beyond to make it rightâŠnot this location. I wonât be back to this location.
I came for a coffee but ended up getting the six dollar meal deal. Not only did they get my food order wrong, the croissant bun was soggy and the hash browns were probably cooked in old Luke warm oil. I shouldnât have to do this, but I guess Iâll blame myself for not reading the prior reviews.
Food: 1
Service: 2
A person I know is a huge fan of this location, I am not that picky about food but he only goes here and says that all other locations make coffee much worse and always mess up his order. I like this location as well.
Atmosphere: 5
Food: 5
Service: 5
They are very fast and consistent.
Atmosphere: 5
Food: 5
Service: 4
They keep giving me cow milk instead of oat which lightweight ruins my whole day because I'm lactose intolerant. I've stressed the **oatmilk** and they keep screwing it up
Atmosphere: 1
Food: 1
Service: 1
This Dunkin at the route 42 is open 24/7
Atmosphere: 3
Food: 4
Service: 4
The guy who works at the night shift needs to be fired. The rudest person ever.
Atmosphere: 1
Service: 1
Very clean, great atmosphere, coffee was great!
Atmosphere: 5
Food: 5
Service: 5
If I could give 0 stars I would. The guy working the drive thru window was being very rude and had a very nasty attitude. If youâre going to act like this then maybe you shouldnât be in the service business.
Restaurantji Recommends
Great all the way around.
Atmosphere: 5
Food: 5
Service: 5
Dude at the drive thru is a jerk but coffee is good
Atmosphere: 2
Food: 4
Service: 2
The man working at 6am on 3/28/2025 was very rude and start saying rude things in his language. He was not polite the moment I walked in the door. I will NEVER return to that store and I will tell other customers not go.
Atmosphere: 1
Food: 1
Service: 1
Their coffee skills have room for improvement.
Wheelchair accessibility: Yah-ya-betcha
Food: 4
Service: 4
Recommended dishes: Donut
Very rude. Personally witnessed an employee walk out of the restroom without washing his hands. (He flushed but the sink was bone dry, not a drop of water in it.) Place is filthy behind the counter. Pretty disgusting. I walked out without ordering anything.
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