Wendy's
11960 Lebanon Rd, Sharonville
(513) 501-5240
Recent Reviews
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Ordered a 10pc regular nugget, a 10pc spicy nugget and 4 Jr bacon cheeseburgers. They shorted us nuggets in my 10pc regular nuggets. Didn't put bacon on 1 of my JBCs. Put tiny pieces on my others. No mayo on any of them. Every time we go the manager is always super rude and has an attitude problem.
WOULD NOT RECOMMEND! WILL NOT BE BACK!
Atmosphere: 1
Food: 2
Service: 1
Disgusting and not very friendly gave me whatever they wanted not what I ordered
Atmosphere: 1
Food: 1
Service: 1
Rude workers
Atmosphere: 1
Food: 1
Service: 1
Charged for items not received or ordered
This location is nearest our home and we sometimes do a late evening run for a snack or late meal. Despite the hour, the food is always made fresh, the team is super nice and they make everything easy. The team there is great+
Atmosphere: 5
Food: 5
Service: 5
This Wendy’s actually really sucks. 1 car in the driveway and it takes no less that 15 minutes to get your order. Absolutely ridiculous!
Atmosphere: 1
Food: 1
Service: 1
I order the biggie bag and another extra sandwich crispy chicken, the chickens, and the nuggets and the fry all of them came still ,
Disappointed on the drive thru.
1. Ordered 2 Takis chicken sandwich meals, did not receive the Takis.
2. Ordered #3 10 piece ckn nugget meal. Did not receive the Sprite.
3. Ordered Jr bacon cheeseburger, reg fries & drink. Did not receive the burger.
Unfortunately in a rush with kids in the car, so when the cashier at the drive thru said here's everything, just said thanks & left .
My own fault for not checking, but obviously Wendy's for not giving me all the order .
Hope this makes it through to the complaint dept.
Food: 4
Service: 2
HR needs to go to this wendys immediately, they have no service whatsoever I have waited over 20 minutes here as the only person in line. This is incredible ridiculous and unprofessional
Service: 1
Waited 10 minutes with no one in line a d couldn't order. Worst service. No acknowledgement from workers. Just walked out
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Got breakfast had to wait but was met with fresh everything and was 100% satisfied.
Atmosphere: 5
Food: 5
Service: 5
Terrible customer service,I do not recommend it
Bad trip to Wendy’s: the order was wrong, fries were cold, dining room is a mess.
Atmosphere: 1
Food: 3
Service: 2
Burgers were made incorrectly. Only the nuggets we had to wait for were hot!
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: French Fries
The cashier was friendly the burger and fries were old and cold
Atmosphere: 2
Food: 1
Service: 5
Recommended dishes: French Fries
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