I ordered a large chocolate frosty at the drive through. The guy taking the order said, “Hold on a sec,” and took so long to return that I parked and walked in. There were 3 people behind the counter, 2 of them looking at their phones. The one not looking at her phone eventually walked over and took my order. She said, “We only have vanilla.” No apologies or any explanation of when they would have any other flavors. Really poor customer service. I blame the franchise owner, as obviously the employees have learned that customer service is not important.
Atmosphere: 2
Food: 5
Service: 1
Timothy Donnellon
I'm diabetic. I ordered a large UNSWEET tea. Given a sweet tea.
Atmosphere: 5
Food: 5
Service: 1
Andrea Simms
Takes forever for them to take the order and give you the food. They even have the place lit up but no one is there working or at least was no where to be found inside
Atmosphere: 1
Food: 2
Service: 1
Rach Face
They tell you to move up just to improve their time. I waited 45mins there was no one in front of me our behind me. I only ordered a dave single . SHUT THIS PLACE DOWN!!! . The bread was stale the burger was cold. Monday night service I guess
Atmosphere: 1
Food: 1
Service: 1
David Portman
20 minutes waiting at the drive thru and then the order was wrong. Plus a hair in my chicken sandwich. Stay away from this wendy’s
Atmosphere: 1
Food: 1
Service: 1
Davey Greene
Waited 10min for cold food missing items. Absolute waste of time and money.
Food: 1
Service: 1
Randi Ashton
Went through the drive through, asked about 4for4 they said through the app; fine. We asked a separate question and the man was rude as hell. Didn’t even place an order due to that
Atmosphere: 1
Food: 1
Service: 1
Mike Anderson
Store was in very poor condition. Nothing was clean. Slow service.
Monica Bacon
My family went to this Wendy's today. I've never experienced anything like what we saw today. The bathrooms were flooded, the main seating was blocked off with garbage cans and all of the chairs were up, there was a section where there was a sheet, pillow and diapers (some looked used) in the back corner of the seating AND the staff was screaming, cursing and fighting with each other. I dont know what is going on, but someone from corporate should figure it out.
Atmosphere: 1
Service: 1
Denise Hornschemeier
This was awful!! Floors are flooded, the entire store is unsanitary. There are pillows and blankets and diapers all of the big front bench. Bathrooms are also flooded. You slide in grease on the parts of the floor that isn't flooded yet. Employees were screaming and cussing at each other. We left because we felt unsafe.
Last night in the drive thru they refused to take my order. Said they was only taking door dash or uber eats orders due to short staffed an was very rude.
Atmosphere: 4
Food: 4
Service: 4
Ruth Boyatt
This place is disgusting! Waited 15 min for our food, was given the wrong order then when told it was wrong they wouldn’t give our money back. We were cheated out of $18.91 and dinner. I’m appalled at this behavior. We will never ever go to a Wendy’s again. Thanks for confirming you all suck!!
Nathan Jessup
Those tenders sure are good, but the people inside (at least today) seem like they’re dead people walking and the hallway with the bathroom is an active biohazard leaking toilet water
Atmosphere: 1
Food: 4
Service: 2
Kenneth Mathews
Drive thru with mobile order and I was greeted with , credit card only. I’m like it’s ok I have a mobile order. Simple breakfast burrito, 5 minutes later I get it and drive away, to find the burrito is lukewarm inside and the wrap was falling apart and stale on the edges. This used to be a great Wendy’s, but not so much anymore. Parking lot had trash strewn around. The restaurant needs a serious update.
Atmosphere: 1
Food: 1
Service: 1
Michael George
I came to the driveway thru tonight and ordered a #1 combo. After I paid thru had me pull into a parking spot so they could bring me my food. After 15 minutes I got my food. The fries were cold and the nuggets I ordered were cold. Bad service all around. No condiments in the bag either
I ordered a large chocolate frosty at the drive through. The guy taking the order said, “Hold on a sec,” and took so long to return that I parked and walked in. There were 3 people behind the counter, 2 of them looking at their phones. The one not looking at her phone eventually walked over and took my order. She said, “We only have vanilla.” No apologies or any explanation of when they would have any other flavors. Really poor customer service. I blame the franchise owner, as obviously the employees have learned that customer service is not important.
Atmosphere: 2
Food: 5
Service: 1
I'm diabetic. I ordered a large UNSWEET tea. Given a sweet tea.
Atmosphere: 5
Food: 5
Service: 1
Takes forever for them to take the order and give you the food. They even have the place lit up but no one is there working or at least was no where to be found inside
Atmosphere: 1
Food: 2
Service: 1
They tell you to move up just to improve their time. I waited 45mins there was no one in front of me our behind me. I only ordered a dave single . SHUT THIS PLACE DOWN!!! . The bread was stale the burger was cold. Monday night service I guess
Atmosphere: 1
Food: 1
Service: 1
20 minutes waiting at the drive thru and then the order was wrong. Plus a hair in my chicken sandwich. Stay away from this wendy’s
Atmosphere: 1
Food: 1
Service: 1
Waited 10min for cold food missing items. Absolute waste of time and money.
Food: 1
Service: 1
Went through the drive through, asked about 4for4 they said through the app; fine. We asked a separate question and the man was rude as hell. Didn’t even place an order due to that
Atmosphere: 1
Food: 1
Service: 1
Store was in very poor condition. Nothing was clean. Slow service.
My family went to this Wendy's today. I've never experienced anything like what we saw today. The bathrooms were flooded, the main seating was blocked off with garbage cans and all of the chairs were up, there was a section where there was a sheet, pillow and diapers (some looked used) in the back corner of the seating AND the staff was screaming, cursing and fighting with each other. I dont know what is going on, but someone from corporate should figure it out.
Atmosphere: 1
Service: 1
This was awful!! Floors are flooded, the entire store is unsanitary. There are pillows and blankets and diapers all of the big front bench. Bathrooms are also flooded. You slide in grease on the parts of the floor that isn't flooded yet. Employees were screaming and cussing at each other. We left because we felt unsafe.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Last night in the drive thru they refused to take my order. Said they was only taking door dash or uber eats orders due to short staffed an was very rude.
Atmosphere: 4
Food: 4
Service: 4
This place is disgusting! Waited 15 min for our food, was given the wrong order then when told it was wrong they wouldn’t give our money back. We were cheated out of $18.91 and dinner. I’m appalled at this behavior. We will never ever go to a Wendy’s again. Thanks for confirming you all suck!!
Those tenders sure are good, but the people inside (at least today) seem like they’re dead people walking and the hallway with the bathroom is an active biohazard leaking toilet water
Atmosphere: 1
Food: 4
Service: 2
Drive thru with mobile order and I was greeted with , credit card only. I’m like it’s ok I have a mobile order. Simple breakfast burrito, 5 minutes later I get it and drive away, to find the burrito is lukewarm inside and the wrap was falling apart and stale on the edges. This used to be a great Wendy’s, but not so much anymore. Parking lot had trash strewn around. The restaurant needs a serious update.
Atmosphere: 1
Food: 1
Service: 1
I came to the driveway thru tonight and ordered a #1 combo. After I paid thru had me pull into a parking spot so they could bring me my food. After 15 minutes I got my food. The fries were cold and the nuggets I ordered were cold. Bad service all around. No condiments in the bag either
Food: 1
Service: 1
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