Biggby Coffee
4100 E Lake Rd, Sheffield Lake
(440) 538-0345
Recent Reviews
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Waited in the drive thru for almost 20mins at the window asked for no whip on my drink that had almond milk in it and watched one of the worker scoop it out with a lid through the drive thru window and then tried to give me the wrong drink. Quite literally never coming here again 😂. Honestly doesn’t even deserve a 1 star rating.
Atmosphere: 1
Food: 1
Service: 1
If you want to wait over a half hour for a cup of coffee go to this location!
Atmosphere: 1
Food: 1
Service: 1
The water they use to wash the dishes is ice cold they don’t have no hot water. The management is terrible i asked for a manager and they said they didn’t have one! I never see the lady who owns this coffee shop either because when I asked for her they said she doesn’t come here! Coffee was terrible.
Atmosphere: 1
Food: 1
Service: 1
Coffeeeeee!
Atmosphere: 5
Food: 5
Service: 5
Young woman who takes orders in the morning isn't the most pleasant! They should hire a morning person!
Atmosphere: 1
Food: 3
Service: 1
They need a new menu board speaker outside, its awful, it cuts out and is all garbled. Food and coffee are Friendly and efficient staff. 5 🌟
Atmosphere: 5
Food: 5
Service: 5
Overpriced
Atmosphere: 3
Food: 3
Service: 1
Slow service, you will spend at least 10-15 minutes waiting in line even if it’s only 1 car in front of you. Avon location is very fast.
Service: 1
Usually great service, however today they must’ve hired a new person who struggled to get a two coffee order right(same flavor) and when they handed us the coffee they didn’t know which one was almond milk or regular milk. Anyone working in the food industry should be educated on allergies.
Service: 4
Came in to visit the new Biggby after its opening. There staff and owner were so nice and welcoming!
Atmosphere: 5
Service: 5
Restaurantji Recommends
Absolutely love this coffee shop! The latte art is always beautiful and the drinks taste even better. Cozy vibe and friendly staff.
I want so badly to like this place since it's local to the community and is very nice looking on the inside and I aim to support business where I live but every time I have come here the service is slow, my coffees have been made incorrectly or cold and the staff cannot answer basic questions about the menu.
Atmosphere: 4
Food: 4
Service: 1
This place is the best!
Atmosphere: 5
Food: 5
Service: 5
Biggby is a wonderful coffee shop, and this location makes amazing bagels and are always nice. Giving low star to get corporates'/owner attention for having TWO people working on a busy saturday morning. Like really? I've been to about 7 different Biggby's and they ALL have at least 5 to 10 people working in there. You've got 2 people working here at any time with 8 people in the lobby and 9 cars in drive through taking LONGER than 17 mins EACH. Absolutely insane. Hire more people.
*Edit: They are aware of times now and are trying*
Atmosphere: 4
Food: 5
Service: 1
The slowest Biggby in the entire world, I sat in the drive thru line for 10 minutes without it moving before I left and went to Dunkin. This is the third time I have decided to give them a try to redeem themselves but every time is a full on event. I do not understand how it takes so long to make coffee and bagels.
Service: 1
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