McDonald's
151 Mansfield Ave, Shelby
(419) 347-2004
Recent Reviews
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Place the pickup order once I got to the restaurant it only took them about 2 minutes to bring it out to me
Atmosphere: 4
Food: 4
Service: 4
Fast food is not my thing. But everyonce in awhile I got no choice
Atmosphere: 3
Food: 3
Service: 3
Waited over 20 minutes for my pickup order then didn't receive my drink and my fries were cold.
Atmosphere: 2
Food: 2
Service: 2
I’m currently writing this review in the parking lot waiting for my order. I ordered through the app at 10:03. It is now 10:40 as I’m writing this and have still not received my order. *UPDATE* I waiting another 10 minutes before I had enough and went to the drive thru. Apparently more order was ready and had just been sitting there, when I finally got my food it was cold. I also received zero empathy or apologies from the staff. Would rate zero stars if I could.
Atmosphere: 1
Food: 1
Service: 1
Great staff, amazing management.
Atmosphere: 5
Food: 5
Service: 5
Forgot my order in the drive thru. I just sat there in the parking area they told me to be in. After a very long time, I walked in to check on the order and heard someone say they for got my order. Then when they gave it to me I didn't get all the sandwiches on the order, but couldn't stop to count everything because I was late.
Great experience with the drive thru crew.
Atmosphere: 5
Food: 5
Service: 5
Stopped in for a large fry and medium strawberry shake. A dipping win.
Atmosphere: 5
Food: 5
Service: 5
Always pulls us and food is always cold.
Most people only do reviews if they’re really happy or really upset with a place of business.
Generally, your workers are typically cordial and friendly. This morning, the guy at the first window taking the money was nice and friendly. The girl handing out the food however didn’t offer a drink carrier for the 3 drinks I ordered. When I asked for one, she didn’t answer and just proceeded to hand me the drinks. I asked again and she said yes, while still handing me drinks that I had to sit in the seat of my car. I ended up fumbling with all 3 drinks to eventually put them in the carrier that she handed me. I’ve never had this concern with any other employee.
Food: 4
Service: 3
Restaurantji Recommends
I don't dine in but I've been impressed with the hot food every time I've ordered or even doordashed from them. My order has been correct every time.
Atmosphere: 3
Food: 5
Service: 5
This location is as you would expect. I'm always a little surprised when the crew gets my custom order correctly. Double cheese, pickle, and onion only. You'd be surprised how many ways there are to get that wrong.I don't understand how the architect allowed them to build sewer access panels between the 1st and 2nd drive-thru windows. By the time you get your food, you don't have the stomach for it.
Atmosphere: 1
Food: 3
Service: 3
Good food and service but the drive thru zone smells like sewage pipes
Never had a problem with the staff. Always so sweet and kind!
My double cheese burger the cheese was not melted.the bread looked and tasted old. The fries tasted over frozen and the longest fries was 2 in
..my drink was ok but mympie was warm but raw. I'm 74 not able to get out other wise i would have brought it back a dumped on the counter.
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