We used to frequent buffalo wild wings. They do have good food and good cocktails. However the past few times I've been in with my family and friends I've been disappointed. Food takes way longer than it should to come to the table. We wait on bar drinks for a lengthy period, and more than once our drinks have been made wrong, or are missing garnishes, the rim etc. Management has really went down hill at a few locations, it just doesn't seem as if the staff is trained properly or they just don't care. I was served beer cheese pretzels as an appetizer, than told after I got it, sorry were out of beer cheese would you like another sauce?? That should've been the start of the conversation when I ordered beer cheese pretzels. My son in law had a hair in his cheeseburger, which I understand it happens, but I had to chase down another server to get it fixed, then waited over a half hour for my new one. My server didn't even know until AFTER it reached my table that the first one was sent back. And it was on my check. Not that I mind paying for food we ate, it just seems that the staff doesn't communicate or work as a team. Not once did a manager stop by or see how we were doing, considering the re make of food. Service is mediocre. It's sad honestly. Buffalo wild wings used to be a place we truly enjoyed to eat. Now, when or if we go, we wonder what kind of mess we might end up in. Alliance and Canton location have really went downhill in the last few years. They can do better.
Atmosphere: 4
Food: 3
Service: 2
Jake
Kinda a hidden jem
Max Plunder
The place is dead on Sunday because the food is of very poor quality. They clearly want to cut costs to the bone and expect you not to notice.
Food: 1
Nate Lukey
Food was good, bar was super slow. got my beer about the same time i got my food, kudos to the kitchen but shame on the bar.
Atmosphere: 3
Food: 5
Service: 3
Chris VanMeter
Went there tonight for diner and received no service after being seated. We sat and watched several others that were seated after us being served. After a while we decided to just get up and leave. Poorly ran establishment with obviously not enough staff.
Service: 1
Chadilac
Always great service and food!
Atmosphere: 5
Food: 5
Service: 5
Mike Daniels
GreAt place
Julie Burkett
SUPER UNDER STAFFED!!!!!! Very slow!
Atmosphere: 3
Food: 3
Service: 1
Joey Z
Stopped in late night for a bite and a beverage. Service was great. Food was good.
Went here today for lunch, had Jana as my server, she was great! Order was accurate, fast, and delicious. She stayed on top of my drinks and was able to get me something to go with no hassle quickly. The only other person I saw working was the cook whom also dropped stuff off to customers as needed if she was busy doing something else. Seems like this place has really turned around compared to 4-5 years ago, highly recommend, and again props to Jana my waitress!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, All American Cheeseburger and Fries
Blake Richmond
Service was a little slow. Boneless wings for lunch were lacking some sauce.
Atmosphere: 4
Food: 4
Service: 4
Stephen Ricketts
Stood at the front for 10 minutes waiting to be seated . There was at least 6 tables open and they told me it'll be a 15 minute wait to be seated
Service: 1
Sarah Dees
I've been here before for a to go order. This time, my pretzels were fine but the cheese was opened and all over the order. The lid was melted in the box and a plastic disc in my food. The boneless wings are just a different word for chicken tenders. They were hard and gross. Will not go back.
Took the boys out for dinner had a great time
We used to frequent buffalo wild wings. They do have good food and good cocktails. However the past few times I've been in with my family and friends I've been disappointed. Food takes way longer than it should to come to the table. We wait on bar drinks for a lengthy period, and more than once our drinks have been made wrong, or are missing garnishes, the rim etc. Management has really went down hill at a few locations, it just doesn't seem as if the staff is trained properly or they just don't care. I was served beer cheese pretzels as an appetizer, than told after I got it, sorry were out of beer cheese would you like another sauce?? That should've been the start of the conversation when I ordered beer cheese pretzels. My son in law had a hair in his cheeseburger, which I understand it happens, but I had to chase down another server to get it fixed, then waited over a half hour for my new one. My server didn't even know until AFTER it reached my table that the first one was sent back. And it was on my check. Not that I mind paying for food we ate, it just seems that the staff doesn't communicate or work as a team. Not once did a manager stop by or see how we were doing, considering the re make of food. Service is mediocre. It's sad honestly. Buffalo wild wings used to be a place we truly enjoyed to eat. Now, when or if we go, we wonder what kind of mess we might end up in. Alliance and Canton location have really went downhill in the last few years. They can do better.
Atmosphere: 4
Food: 3
Service: 2
Kinda a hidden jem
The place is dead on Sunday because the food is of very poor quality. They clearly want to cut costs to the bone and expect you not to notice.
Food: 1
Food was good, bar was super slow. got my beer about the same time i got my food, kudos to the kitchen but shame on the bar.
Atmosphere: 3
Food: 5
Service: 3
Went there tonight for diner and received no service after being seated. We sat and watched several others that were seated after us being served. After a while we decided to just get up and leave. Poorly ran establishment with obviously not enough staff.
Service: 1
Always great service and food!
Atmosphere: 5
Food: 5
Service: 5
GreAt place
SUPER UNDER STAFFED!!!!!! Very slow!
Atmosphere: 3
Food: 3
Service: 1
Stopped in late night for a bite and a beverage. Service was great. Food was good.
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Love this place!
Atmosphere: 3
Food: 5
Service: 5
Went here today for lunch, had Jana as my server, she was great! Order was accurate, fast, and delicious. She stayed on top of my drinks and was able to get me something to go with no hassle quickly. The only other person I saw working was the cook whom also dropped stuff off to customers as needed if she was busy doing something else. Seems like this place has really turned around compared to 4-5 years ago, highly recommend, and again props to Jana my waitress!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, All American Cheeseburger and Fries
Service was a little slow. Boneless wings for lunch were lacking some sauce.
Atmosphere: 4
Food: 4
Service: 4
Stood at the front for 10 minutes waiting to be seated . There was at least 6 tables open and they told me it'll be a 15 minute wait to be seated
Service: 1
I've been here before for a to go order. This time, my pretzels were fine but the cheese was opened and all over the order. The lid was melted in the box and a plastic disc in my food. The boneless wings are just a different word for chicken tenders. They were hard and gross. Will not go back.
Food: 1
Service: 2
Loading...